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Company details for Asset Training Academy

Asset Training Academy

  • 0192 (Display number) 01925 909 310
Suite 5
Station House
Central Way
 Warrington WA2 7FW United Kingdom

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Customer Service Excellence Course

Customer Service Excellence Course

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If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team.
This course is an intensive one-day session explaining and examining how teams need to ‘go the extra mile’ – at all customer touch points. Delegates will learn the benefits of being able to differentiate their offerings whilst still being customer friendly and reliable.
Delegates will learn the key activities and planning required to move their service / product offerings to the highest standards, and have the opportunity to learn from real life examples of what does and doesn’t work when it comes to improving quality. It will also enable participants to how to handle awkward customers and potentially turn them into your advocates.

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About us

Specialising in leadership, personal development and business skills, Asset Training Academy are a well-established company offering an extensive range of training courses that are utilised across a multitude of applications.  We offer public/open courses, in-house training, virtual classrooms and e-learning for customers across the UK and Europe, allowing individuals to boost their workplace performance, increase confidence, enhance their career prospects and realise their true potential.  We are a global company offering bespoke content and secure payments.

Some of our valued clients here at Asset Training include Peel Land & Property, Schuh, NHS, The Bannatyne Group, Media City UK, Blacks Solicitors, McVitie’s, Bulten, Liverpool Football Club, CIFAS, Hitachi, Norgren, Morgan Sindall, Jackson Lifts, St John Ambulance, PayStream, Harvey Nichols, AG Health, Watermead Care, GMCA, Cargill, Roche, Liverpool Hope University and more.  Our courses here at Asset Training are widely recognised for being practical rather than theoretical, and are engaging, fun and thought provoking from start to finish.

Here at Asset Training, we offer an extensive range of training courses, some of which include train the trainer, effective time management, confident presentation skills, confidence and assertiveness, key account management, effective minute taking, effective communication skills, customer service excellence, introduction to management, essential leadership and management skills, advanced leadership skills, conflict resolution in the workplace, managing staff performance, influencing, persuading and negotiation, managing change, emotional intelligence and many more.

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Latest Reviews

Asset Training Academy

The trainer was engaging and knowledgable about the topic. I would recommend him to anyone wanting to improve themselves professionally.

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Asset Training Academy

Best training course to date! Tom, the course trainer was a pleasure to work with, he makes all the difference and a definite expert in his field. I felt the course was very well broken down and was personalised to our needs. Excellent course!

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