Nextday Catering
( 3 )
Catering equipment supplies for hotels restaurants and schools. All catering supplies are delivered Next working day to the UK Mainland.
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Latest Reviews
Do not buy from this company!!!!!!! Item gets delivered damaged and they do not give a shit! Take your money and then ignore all attempts you make to communicate with them. Rogue company!!!!!!!
Awful awful Company - avoid at all costs. Adexa scamsters posing as NextdaycateringSo I was adamant that my new commercial kitchen appliances were not from the other awful company Adexa whom I’d had previous terrible dealings with, and so found the items I needed from these guys. Price was decent, but to my horror the products that were marked to me for delivery where Adexa products. So i emailed and called to cancel. This was ignored and they still tried to deliver my items which I declined delivery. Now they are taking 25% off both items which is over £1400 for both orders for restocking even though I emailed to cancel prior to delivery. Now 3 weeks on you can’t get through to them on the phone and when you do, you get a Kim, Pamela or Kirsty and god knows who else that would speak like they have just got out of bed on the other end of the line, being super unhelpful!!! Not!! I’m still waiting for me refund and will now probably have to go legal or through my bank. Stay away from these thieves. Totally dodgy company who are obviously the same owners as Adexa. Shameful that people like this can trade and sleep at night. Get them closed down by not ordering.
Shocking Customer Service!Purchased a very expensive Rational Oven and Stand, at a cost of £7k ++ expecting a speedy delivery, given the name of the company 'next day catering', more like next week, month or never! I was informed the item was in stock and I made it very clear I needed a specific type of model, single phase electricity not 3 Phase. I communicated this via the order form, email and a telephone conversation. This additional info fell on deaf ears, as the first delivery, which arrived 6 days later, not next day, was incorrect, they sent a 3 phase oven, which I only found out about, after spending quite some time unpacking it. Even though this was Next Day Caterings mistake, I was told I had to re-pack it and have it ready for a courier. Getting that courier organised was also a painful experience, I won't bore you with the details, lets just say it took several days of back and forth; and many attempts to get through to their shocking customer services team, who never seem to answer their calls! Point to note, the oven was advertised with a starter pack worth £250, which never arrived with the first oven order. The 2nd oven arrived several days later (i don't live near or work at the unit, so I'm having to make special trips 1.5 hr round trips and take time off work!!), anyway, 2nd oven arrives, 1. without the starter pack, 2. without the detergent and 3 MOST IMPORTANT, without the necessary pipes, which means the oven couldn't even be used. I was promised the starter pack, pipes, manual and detergent would arrive today, but they didn't. The shocking customer service haven't picked up any calls, I've called about 6 times and emailed 3 times, even emailed the CEO...... tumbleweed!! I've spent £7k+ on a piece of kit I can't use, because Next Day Catering are completely inept and doing the basics of ordering from a supplier and tracking that order and providing a semi decent level of service to their customers. I needed the oven last week and it's now looking like my opening date of my cafe will be delayed, which is going to be very costly as I've spent a small fortune on advertising etc. I would strongly suggest you find another company to provide your commerical kitchen appliances, because Next Day Catering are not up to the job, far from it.
