This is one of the prescribed procedures within the ISO Standards. It requires that periodic reviews of the operation of all procedures take place – in such a way that discrepancies can be identified and appropriate action taken. The logic is that if the ISO Standards require the procedures to be followed and have been certified on that basis, then there needs to be a check to ensure this continues to be the case.
The purpose is to allow the organisation itself to get into the habit of checking what it does on a regular basis. Audits may uncover that the activities being undertaken are not what are written into the procedures. This may or may not be a bad thing – and changes should be made to bring them back in line with each other: either the activities be changed to match the procedures OR the procedures changed to match the activities. This latter case would imply that an improvement has been identified that needs to be brought into official use. This therefore forms part of how the organisation demonstrates continual improvement and advances in efficiency, effectiveness and skill-set.
Since 1998, Qualitation has been dedicated to helping companies across the UK implement ISO standards.
We offer ISO audit services, guidance on ISO standards, training, and structured progress reviews. Our primary goal is to drive financial returns and foster business growth and efficiency by facilitating the adoption of ISO standards.
Our ISO consultants, referred to as Qualitators, are selected for their industry expertise, extensive ISO knowledge, and keen attention to detail. We will match you with the ideal Qualitator for your business, who will serve as your mentor and guide, ensuring you achieve ISO certification on your first attempt.
Qualitation covers a comprehensive range of standards to support diverse industry needs. These include ISO 9001 for Quality Management, ISO 14001 for Environmental Management, ISO 45001 for Health & Safety, ISO 13485 for Medical Devices, ISO 15189 for Medical Laboratory Competence, and ISO 17025 for Laboratory Competence. For data security, Qualitation offers ISO 27001, with an ISO 17601 GDPR add-on to enhance data protection. Additionally, they cover standards tailored for specialised sectors: AS9100 for Aviation, Space, and Defense Manufacturing; AS9110 for Maintenance and Repair in these fields; and AS9120 for the Component Supply Chain. Cyber Essentials certification and ISO 50001 for Energy Management are also available to meet modern security and sustainability requirements.
Our Services Include:
Advice on ISO Standards
There is a great deal to discuss on this topic. We have organised our response by addressing specific questions. If you believe we have overlooked anything or would like a more tailored response, please don’t hesitate to reach out to us directly.
Design, Creation and Installation of ISO Standards
Once you decide to pursue certification and enjoy the advantages of an ISO standard, the next step we can assist with is ensuring you implement systems that function efficiently while still achieving the certification you desire.
Internal Audit Assistance
Typically, the auditor examines one procedure within the ISO standard at a time. They assess the requirements of that procedure and prepare a set of questions to evaluate its appropriateness. Ideally, these questions should differ from those used in the previous audit. However, if a non-compliance issue was identified, it should be revisited in the next audit to verify that corrective measures have been implemented.
Management Reviews
The Management Review is a crucial element in guiding the organisation’s development. It enables necessary changes to be integrated into updated procedures, providing staff with clear directions on what actions to take. Without this process, announcements from the Board about impending changes may occur without clear guidance on what specifically needs to be done differently, often resulting in no actual change.
Training Courses
Qualitation is pleased to offer a variety of training courses that cover numerous disciplines within the business improvement sector. These courses are conducted by specialists in their respective fields and can take place at your organisation, at our training facilities, or at other appropriate locations throughout the country.
… And more.
The ISO system comprises a set of top operational procedures and practices adopted by companies worldwide. A business that operates under ISO principles is, by definition, considered world-class.
For over twenty years, we have assisted organisations in improving their processes, performance, and customer satisfaction. We firmly believe that implementing an ISO quality management system yields significant advantages for businesses.
ISO certification offers concrete benefits, ensuring that the effort invested in obtaining the certification yields valuable returns. With improved input, the output also increases. That’s why our skilled and experienced team of Qualitators is prepared to partner with you on the path to a more profitable future, regardless of your industry or business size.
We went with Qualitation to carry out some internal auditing for our ISO 9001 and 14001 systems which was carried out by Andrew. We just heard that we recertified. Many thanks.
Qualitation helped us meet our ISO 15189 Medical Laboratory Compliance and ISO 22870 Point of Care Testing Systems quickly and effectively. We enjoyed working with Simon and would happily recommend them to anyone else wanting an ISO system installed. Many thanks.
approvedbusiness.co.ukQualitation Tel: 0345 600 6975
