Birmingham City University
15 October 2024
Birmingham City University Implements Callmy Alert Mass Notification Service, Elevating Campus Safety
Birmingham City University (BCU) is pleased to announce they are implementating the Callmy Alert Mass Notification service, enhancing the safety and communication infrastructure across its campuses and paving the way for compliance with the new “Martyn’s Law” legislation.This strategic decision was made after a thorough completive analysis was made with similar products used in the sector. Callmy Alert being selected as the most favourable solution both operationally and commercially, offering a superior emergency management and communication solution for students, staff, and visitors.
The Callmy Alert system is renowned for its robust, reliable, and user-friendly mass notification capabilities, with features that also support personal safety and lone working security. It ensures that critical information is disseminated swiftly and effectively during emergencies, such as security incidents, severe weather conditions, or other urgent situations.
The implementation aligns with BCU’s ongoing commitment to providing a safe and secure learning environment, leveraging cutting-edge technology to protect its community.
Key Features of the Callmy Alert System:
• Real-time Alerts: Immediate dissemination of critical messages via multiple
channels, including desktops, a mobile app, SMS and email, ensuring comprehensive
reach.
• User Acknowledgment: Two-way communication allowing recipients to confirm
receipt and provide their status, enhancing situational awareness.
• Integration with BCU’s Azure Active Directory – ensuring all end user data and message group membership is always up to date, which is a vital consideration for effective crisis communication.
• Geo-targeting: Location-based notifications to provide notifications relevant to
specific locations.
• Data Security: Advanced encryption and data protection measures to safeguard user information.
• Personal Safety and lone working security – easily deploy features that ensure personal safety. Includes location access, timer function (to help get home safely) and access to audio, so the response team can hear what’s happening when an SOS is activate. Also certified to the required BS8484 standard for lone working security.
BCU’s decision to implement Callmy Alert follows a thorough evaluation process, where the service demonstrated superior performance and reliability compared to other solutions. The choice reflects BCU’s proactive approach to leveraging advanced technology for emergency preparedness and response.
“We are committed to ensuring the highest standards of safety for our university
community,” said Caroline Bluck, Assistant Director of Security Services of Birmingham City University. “The implementation of Callmy Alert represents a significant step forward in our emergency communication strategy. It provides us with a robust tool to effectively manage and respond to any incidents, ensuring the well-being of our students, staff, and visitors.”
The Callmy Alert system is set to be operational by September 2024, with comprehensive training sessions scheduled for all users to familiarize them with the service. BCU will also conduct regular drills and tests to ensure optimal functionality and readiness.
