Andway Healthcare
( 36 )
'Healthcare at Hand' is a message that embodies everything we believe in at Andway Healthcare. From providing an extensive range of products, equipment and services, to our guaranteed next day delivery and unrivalled service, we want you the customer to know your needs are in hand. And with a commitment to providing a professional, efficient and guaranteed service we have total belief in supporting your needs as a customer, and a business.
The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.
Latest Reviews
We order from Andway every month. Very good company to use, nothing is too much trouble. Annie, our account manager is fabulous!!!
Excellent service from Andway Healthcare team. Quality products at competitive prices and a sales support team who go above and beyond for their customers. Why can't every supplier be like this?! Great service, genuinely appreciated - thank you Aaron and Zara x
Always helpful, competitive and reliable.
Great customer service, friendly and professional. It was so nice to phone up, to follow up on an order and speak the the same person who I had spoken to before and they remembered me. How nice is that.
Everything was great.
Great service,always on time.
Really Helpful when I needed to source a part for one of their beds.
Rob, Lydia and the team always deliver a professional affordable service.
If you manage a Care Home, these are your people!!!! for the level of service i have experienced, they are the most competative!!! Thanks Andway!!!!
Always courteous and helpful! Love working with you!
Always helpful, nothing too much trouble. A pleasure to deal with Andway. Great company.
Great customer service. A very competitive company. All orders and any problems are dealt with in a timely and proficient manner.
A great company, a real pleasure to deal with. Brilliant customer service and competitive prices. Would recommend for all your health care needs.
Rob is prepared to go the extra mile - a personalised, professional value for money service that benefits all parties!!
The staff at Andway, Rob in particular, have gone above and beyond in keeping supplies of PPE and cleaning product coming to our care home at this very challenging time. Well done Andway Heathcare.
My company set up a contract with Andaway and I have to say since we did this things have been good jay our account manager helps with everything and nothing is too much trouble they are in touch with the homes and head office and ensure that the services run smoothly, they also have a 24 hour call out witch is amazing and reassuring to know that if anything was to happen our services can call anything and take advise it have an engineer come out.
As a provider who has experienced a number of suppliers in the care sector, I can say Andway and in particular Jay & Lydia are amongst the best in the business. The only supplier I am aware of, who implement your organisations own budgetary and accounts processes and procedures into the way they work. This is invaluable in delivering market leading quality at extremely competitive costs.Quite simply a 5 Star supplier!
I ordered a Thermometer for work and had the pleasure of dealing with David who could have not have been more helpful. He was also very friendly and professional and I received the Thermometer promptly. Would highly recommend this company.
Great customer service, friendly and professional. It was so nice to phone up, to follow up on an order and speak the the same person who I had spoken to before and they remembered me. How nice is that.
I am only a private customer buying a small number of products for use at home. My order is placed by phone and the Andway staff are most helpful and friendly. I collect the products from the store an hour or so afterwards. They are always boxed and someone generally brings the box to my car. First rate.
Great service and quick and prompt delivery. Always get my delivery on a Wednesday and if for any reason they miss it they get it sent out the next day by courier.
I have worked with Andway a few times over the years and have always found them helpful , reasonable priced and nothing is too much trouble. When I changed location I had no hesitation in ringing Andway and they have been fantastic, they have made sure that we have had adequate stock throughout the Pandemic. A family run company that go above and beyond to provide an excellent service.
Aaron is always helpful and accommodating, going that extra mile. I would highly recommend.
Lydia at Andway provides fantastic customer services. They always deliver when they say they will and have good prices. I would highly recommend using Andway for your healthcare needs.
We love Andway! They are always available, helpful and friendly. We did not have any issue with service they are providing us. I would highly recomend them.
Very friendly and helpful staff every time you ring for an order or they ring us.
Just received the mattress thank you – excellent service once more
I have to applaud all the staff at Andway for the service they provide, I am always met with politeness and professionalism whenever I call to place or enquire regarding orders, most of the time I deal with Les and Rowena but on occasion I have dealt with Rachel, Jay and Joel, each and everyone being very helpful, nothing is a bother, I would recommend others to use the service as my dealings with Andway have always been exemplary
Their service is polite, professional and prompt
Great service,always on time
Really Helpful when I needed to source a part for one of their beds.
Having known Joel some years now I have chosen to use his skill, knowledge and expertise to help me manage many services. The relationship is solid, Joel is the "go-to" guy in healthcare products and services.
Just to say that the service we recieve is at a high standard, everyone is so polite, when when I ring for my orders people are so very helpful
I have been ordering from Andway Healthcare for the past 16 months and I can say that we get a really good service. extremely good quality goods and all at reasonable prices
We get calls all the time from other companies wanting our business but I tell them that we would not even consider looking at other prices because the Customer Service we get currently is priceless!
We purchased your actichem products and would just like to say how good these products are. They are long lasting so are cost effective, they have a nice smell and clean well. We find them easy to use with them being colour coordinated. We are very pleased with these products and will continue to order.
