The moment a review has been left about your company, a copy of the review will be instantly emailed to you. We will email this to the contact email address we hold for your company.
You are now also able to respond to your customer reviews with a simple reply. To do this you would need to login to your client admin account, go to the reviews tab and click on reply to any review that has been left for your company.
If you are unsure of your login details, please contact your account manager or our head office on 01474 359527 who will be able to help.
What About Bad Reviews Which I Think Are Untrue?
If you feel someone has posted a false or misleading review, please contact us and we will review its authenticity. We will contact the reviewer and ask them to properly justify his or her review and if they cannot substantiate their review to our satisfaction, the review will be removed from the Approved Business site.
It is very important that the reviews are honest and impartial and we will be monitoring this closely. All reviews are filtered and blocked if they contain bad language, sexually explicit references, religious or political content.
Can I Put The Reviews On My Own Website?
Yes! By adding the review code to your own web site, your review rating will appear directly on your own website. This will change in real time every time one of your customers leaves a review. By including this on your own site, you can help potential customers to make that all-important decision to contact you. The code can even be customised, so you can change the colours to match your own site. Below is a quick example of what it looks like:

How Do I Put The Review Graphics On My Website?
Simply log in to the Client Login from the link on the Approved Business home page using your email address and password. Next, click on Widgets tab and then Click here to get review widget code. This code is unique for your company; all you need to do is copy and paste this unique code onto your own website. You can also change the badge to light and dark mode dependent on your website.
(If you don't know your client login details, still click on client login, and then click forgot password, and then you will be able to reset your password)