13 June 2012 | EPLAN Competence Centre

EPLAN increases technical support

The team at EPLAN UK not only prides itself on excellent software solutions for the automation of engineering design processes, but also on excellent customer support.

EPLAN offers expert assistance throughout the entire process from sale through to installation and after-care. This includes a training package in which a dedicated team of Professional EPLAN Consultants will either visit customers to provide on-site training or invite trainees to learn at EPLAN offices if preferred.

Once up and running with the software, EPLAN customers are welcome to call the EPLAN Support Line whenever they need guidance, where they can access the dedicated and highly experienced Technical Support Team for help on all things EPLAN.

In order to achieve such dedicated support with the quickest response time, EPLAN has doubled its Technical Support Team over the past few months, which allows for an even better support package and equals a total solution.

Other Press Releases from EPLAN Competence Centre

02/4/2012 - EPLAN to attend Drives and Controls 2012 EPLAN UK will be exhibiting at this year’s Drives and Controls on 17-19 April 2012 at the NEC, Birmingham on stand D1228.

19/3/2012 - EPLAN Service Pack 2.1 is now released EPLAN’s Research and Development team carefully considers user feedback in all their activities and this has formed the basis of the EPLAN Service Pack 2.1.

15/11/2011 - EPLAN Platform 2.1 is released After approximately 3,000 man-days in development and a beta test with more than 300 participants, EPLAN Platform 2.1 can now be downloaded from the support domain of the EPLAN homepage for all software service customers.

19/4/2011 - EPLAN Interface to Autodesk Vault PDM System Design data from AutoCAD Inventor or Mechanical can now managed together with electrical and fluid engineering projects, using the bidirectional EPLAN interface to the PDM System Vault.

14/3/2011 - New Features in EPLAN Electric P8 2.0 SP1 EPLAN Electric P8 2.0 SP1 released in March 2011 has many new features such as extended reports and parts management, flexible terminal design, new check functions, PDF/A output and an individual revision management.