Stannah see the Light

Stannah win lift maintenance contract on the Docklands Light Railway (DLR) Stannah Lift Services has begun a 6.6yr comprehensive lift and escalator maintenance programme for the DLR network. The contract was awarded through KeolisAmey Docklands (KAD), the DLR franchisee. A separate contract has also been awarded by CGLRail, who maintain the infrastructure from Mudchute Station, through Island Gardens, through Cutty Sark, Greenwich, Deptford Bridge and Lewisham

Stannah, an independent national lift company, won the contract to provide lift and escalator maintenance for most of DLR network, through a competitive tender process, and are delighted to add the maintenance to a programme of lift refurbishment on the London DLR network won in 2014.

Jon Stannah, Joint Managing Director, Stannah Lift Services comments:

‘We have been working with DLR during 2014 and are delighted to extend our successful working relationship with the award of the rail operator’s maintenance portfolio. Of course, the need for reliable maintenance is paramount on this unique automatically operated rail network that, in the fiscal year 2013, carried 101.5 million passengers.’

The scope of the contract

The maintenance contract value of more than £2.5M over 6.6yrs (with a 2.5 extension available), currently covers 113 units; 87 lifts and 26 escalators and includes all maintenance, breakdowns and trap-ins. The contract also includes all 6 monthly LOLER inspections, Oil sampling every 6 months and escalator step cleaning every 12 weeks.

Dilapidation reports are to be undertaken before April 2015 to identify repair and replacement works. This will form the basis of an action plan to ensure the system has 99.9% availability of equipment - an essential requirement of the contract. Stannah will support Keolis-Amey Docklands KAD and DLR to meet their ambition of improving the lift and escalator service throughout the line by the use of intervention actions. The planned refurbishment/replacement of components will extend the units life to at least 25yrs.

Lift refurbishments for CGLR are already scheduled at Cutty Sark, Island Garden, Deptford Bridge and Lewisham stations.

Engineering hours

All maintenance has to be carried out during non-operational hours, these are between 01.00hrs to 05.30hrs and are strictly monitored to meet the Key Performance Indicators (KPIs) applied to the contract, these include a 30-minute reaction time for trap-ins and breakdowns.

The existing portfolio contains lifts and escalators that have been installed from the original opening of the DLR in 1990, so no equipment is more than 25 years old. Since then the line has had many changes, most recently additional lifts being installed for the Olympics, 2012 and for Crossrail at Pudding Mill Lane, 2014.

Reporting

Stannah’s Dartford Service Branch will oversee all maintenance requirements day to day and jointly report with the company’s Network Rail Office, who manage the nationwide maintenance of lifts on all Network rail stations. Stannah has a network of service branches right across the UK and more than 360 engineers who provide local service for more than 90,000 lift products.