Arkwright Insurance Brokers Limited

Arkwright Insurance is an independent insurance broker authorised and regulated by the Financial Conduct Authority. Elyas Mogra talks us through the firm and how it works to ensure excellence for its clients

Arkwright Insurance provides a wide range of insurance products giving customers a personal service that makes the whole process efficient, effective, affordable and understandable. Elyas explores the firm’s mission in more detail and how it aims to achieve this through its service offering. “Here at Arkwright Insurance, our mission is to provide a first-class service with ensure that our customer’s come first. As we are high street based, our clients and customers can visit us in person with their queries and requirements or even just for a coffee. We ensure that we treat our clients and customers as a person, and not a number.

“Fundamentally, we have a strong focus on providing first class customer service which is we believe one of the most important things in the insurance industry as customers do not just want a policy, they want assurance as when they have any concerns they can turn to their broker for help. We are available in person, on phone and also via e-mail which allows our customers to reach us in any way they prefer.”

Thanks to its close relationship with its clients, as well as with its industry peers, Arkwright Insurance is able to stay at the forefront of emerging market developments, as Elyas highlights. “To ensure that we offer clients only the most cutting edge support and services, we keep ahead of the new developments within the financial and insurance industry we stay in close contact with the stakeholders and the companies who we work with, as well as our customers themselves.

We generally receive updates via major insurance providers and also from financial news magazine and news outlets we have subscribed to, ensuring that we always know what is happening in the markets and are able to adapt to ensure excellence for our clients.”

Overall, with a 15% financial growth over the past 12 months, Arkwright Insurance looks set for a bright and opportunity filled future, as Elyas concludes.

“Looking ahead, at Arkwright Insurance we are looking to expand our marketing strategies and employ new way to ensure growth which will hopefully help to hire new talents which can then help with the company moving forward to the next stage of its financial growth plans.”