Powerful prevention tool launched for Radio Systems

Zycomm Electronics now have the ability to set up a direct connection to Zycomm’s Central XNMS Server giving our service team an dashboard view into the performance of your radio system.

Our service team have implemented Hytera’s Extended Network Management System (XNMS) and coupled this with our engineering expertise to provide this unique service solution.

This brand-new service revolutionises the way companies check on their radio system and provides you with a maintenance package that delivers tangible Return On Investment.

The ability to provide a quick diagnosis of any problems allows you to fix issues in real time and drastically reduces the requirement for engineers to physically come to your site saving you both time and money. This is a hugely powerful prevention tool that puts you and our technical engineers firmly in the driver seat of any problem that arises.

Prevention is cheaper than a cure

Stop problems with your radios/ repeaters before they happen. By remotely accessing the data related to your systems (which we can regularly share with you in a custom-made report) we can often prevent radio glitches or radio system failures from occurring in the first place.
Tangible Results for your maintenance investment

Maintenance contracts are a vital part of keeping a radio system running but it’s hard to justify expenditure when you can’t prove if having the contract will physically help you. Remote monitoring has the power to make maintenance the tool to diagnose problems with your system as they happen rather than just an option on standby. Problems this service can diagnose includes overloaded systems, our engineers can then analyse the results and send recommendation to help your radio systems perform at their very best.

Store Data over time by radio user.

This new service allows us to keep an eye on how the radio system is being used per radio user. If the system is being overloaded by an individual or specific radio group we can assess if more repeaters is needed or more often than not it is merely a case of training staff to use the radios in a more efficient way, to avoid overloading the system.

We’ll monitor the statistics and ‘translate’ these into tangible opportunities for you to improve your communications. We set up automatic email triggers to our trained technical engineers so we never miss a problem.

Remote Monitoring Benefits in Brief

• Reduces call outs
• Reduced time period from fault to fix
• Fix a small problem before it becomes a big one
• Reassurance
• 24/7 protection

Contact our knowledgeable sales team for more information on this service, maintenance packages or if you are looking to install a digital radio system