29 April 2022 | DWS Hydrotherapy Systems
A Happy Customer
We looked at two other major treadmill manufacturers and chose DWS due to the design, software and price, also the option for part exchange
on our old machine that surprisingly no one else would do, it appears they all use a similar motor for the belt but the DWS software control of that is, in my opinion, what makes the difference.
Before the new treadmill was ready the control system on our old treadmill failed, DWS then fitted their control system on site to the old chamber which kept us going, I was sceptical about this working, but it worked very very well. When the new treadmill arrived the control system was transferred to the new treadmill chamber and everything worked well.
We found the DWS software easy to use but it was missing a feature that we used extensively on our old machine. DWS modified their software (at no charge) to provide this timer controller that we were used to, and this was a great help for my therapists. The new timer facility was actually a lot better than our previous one and in reality, we use this most of the time now despite the other methods of control available. They have also made some other software changes to accommodate our needs.
We are very happy with our DWS treadmill, it works very well.
on our old machine that surprisingly no one else would do, it appears they all use a similar motor for the belt but the DWS software control of that is, in my opinion, what makes the difference.
Before the new treadmill was ready the control system on our old treadmill failed, DWS then fitted their control system on site to the old chamber which kept us going, I was sceptical about this working, but it worked very very well. When the new treadmill arrived the control system was transferred to the new treadmill chamber and everything worked well.
We found the DWS software easy to use but it was missing a feature that we used extensively on our old machine. DWS modified their software (at no charge) to provide this timer controller that we were used to, and this was a great help for my therapists. The new timer facility was actually a lot better than our previous one and in reality, we use this most of the time now despite the other methods of control available. They have also made some other software changes to accommodate our needs.
We are very happy with our DWS treadmill, it works very well.