
12 February 2024 | Salon Tracker Ltd
Reduce No Shows with Salon Tracker.
No show bookings have been on the rise ever since the Covid 19 pandemic which is causing many salons to lose both precious time and money.
This is why Salon Tracker boasts many features aimed at reducing these no shows.SMS Booking Reminders
Research has shown that booking appointment reminders are ‘proven to reduce no shows by up to 90%’. Salon Tracker offer their customers the option to send automated booking reminder texts to their customers to remind them of when their booking is, what time, who with and also what they have booked in for. This means that no salon customer will be able to use ‘forgetting about their appointment’ as a reason for not showing up.
Online Payments and Deposits
Another great way to reduce no shows is to require salon customers to pay either a deposit for their booking when booking online or to pay for their service outright as they are booking. As they are already paying either fully of partially for their service in the salon, customers are much less likely to just not show up to their appointment. This feature also means that when they do come into the salon, this saves time as there will be no need to worry about the checkout period as these have already been paid for. For more information on Salon Trackers online payments feature read their January feature of the month blog here Feature of the month - Online payments - Salon Tracker
For more information on Salon Trackers Features or to sign up for a free demo and trial of the system visit our website.