16 April 2024 | Salon Tracker Ltd

Online Chat with Salon Tracker

Studies show that 63% of consumers prefer using online chat as a channel of support communication. Online chat is a more convenient way for you to get in touch with us, with fast response times so that you won''t need to wait on hold!

Salon Trackers new online chat feature allows their customers to get support at the click of a button from their desktop, our website or even from the help section of their booking system.

This means customers can avoid waiting in lengthy queues when trying to dial the support line as Salon Tracker have a group of experienced technicians ready to help on their live chat.

Using the chat over calling the support line also means you’re able to stay present in the moment with your customers at all times, even when seeking some support or training from the Salon Tracker team.

Through the support chat the experienced technicians can help with any queries, connect to your screen through remote assist and also point you towards other support tools they have such as help videos and support guides.

Salon Tracker also offer a free demonstration and trial of the software.

Other Press Releases from Salon Tracker Ltd

19/11/2024 - Salon Trackers New Timer Manager Features. Salon Tracker are always working on developing new features into their system to help their customers run their salons in the best way possible.

15/8/2024 - Manage Multiple Sites with Salon Trackers HQ Feature! Whether you have 2 sites or 100 sites, Salon Trackers Headquarters feature makes running multiple salons simple and stress free. You can control all your Salons from the comfort of one PC!

12/6/2024 - Enhance Customer Experience with Salon Trackers QR Code Scanner Salon Tracker have introduced their brand new QR code scanner feature. Designed to streamline booking processes and enhance salon security, the new QR code scanner improves the way salons manage appointments and interacts with clients.

12/2/2024 - Reduce No Shows with Salon Tracker. No show bookings have been on the rise ever since the Covid 19 pandemic which is causing many salons to lose both precious time and money.

07/12/2023 - How Salon Trackers Intelligent Marketing Suite can Help in Quiet Periods! Salon Tracker knows that whilst the Christmas period can be one of the busiest times of the year for salons, this is often followed by a quiet January/new year period.