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Online Chat with Salon Tracker

16 April 2024 | Salon Tracker Ltd

Online Chat with Salon Tracker

Studies show that 63% of consumers prefer using online chat as a channel of support communication. Online chat is a more convenient way for you to get in touch with us, with fast response times so that you won''t need to wait on hold!

Salon Trackers new online chat feature allows their customers to get support at the click of a button from their desktop, our website or even from the help section of their booking system.

This means customers can avoid waiting in lengthy queues when trying to dial the support line as Salon Tracker have a group of experienced technicians ready to help on their live chat.

Using the chat over calling the support line also means you’re able to stay present in the moment with your customers at all times, even when seeking some support or training from the Salon Tracker team.

Through the support chat the experienced technicians can help with any queries, connect to your screen through remote assist and also point you towards other support tools they have such as help videos and support guides.

Salon Tracker also offer a free demonstration and trial of the software.