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AdaptiveComms
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Products / Services
Hosted Business Phone Systems
At AdaptiveComms we offer a number of leading business phone systems which operate in slightly different ways and may suit certain businesses better than others.
With more businesses working in a hybrid capacity with employees working in the office and at home, we will provide you with a reliable communications system that can support your working ethos, while being cost-efficient, easy to use and reliable.
The business phone systems we offer include our very own AdaptivePhone, as well as Xelion and Horizon systems, handsets, headsets and business mobiles. What ever system you pick for your business we can help scale it to meet your requriements and keep you connected no matter the distance.
Xelion Phone Systems
Business phone systems don’t have to be complicated. In fact, they should make your life easier, whatever your business size or budget. Ideal for flexible working, the Xelion phone system is so much more than just a business phone.
Xelion enables you to work from anywhere and optimise your efficiency and performance. This is done through a suite of standard features, including advanced call routing, call recording, real-time reporting, and accessibility any time, and from any device.
Horizon Phone Systems
Horizon is a leading hosted telephony solution, designed to make your business communications easier to manage and administrate. Horizon provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take full control of your telephony.
Manage your organisation’s entire communications from multiple sites down to individual users via a simple interface
Divert calls to any location or device instantly via the web portal
Plan and control costs with Horizon’s monthly license-per user payments
No requirement for you to maintain and upgrade an on-site PBX phone system
Reach customers anywhere, anytime, presenting the same professional customer-facing image as if you were in your office
An easy to use Unified Communications Portal
Business Mobile Phones
At AdaptiveComms, we offer complete flexibility and use a combination of bundles alongside pay as you go tariffs − so no ‘one size fits all’ contract or deal stands between you and top quality mobile connectivity.
Choosing AdaptiveComms as your business mobile provider means you’ll have an expert team who will undertake regular reviews of your account, with an in-depth analysis of your usage and spend, to ensure your current plan continues to be the best one for you. At the same time you will also receive technical support for your handsets such as advice on how to best use the application software present as well as tips on updating and keeping your work data secure on the go.
Music on Hold
Fortunately, you can improve your customers’ experience with Music on Hold.
With Music on Hold, you can provide a customized configuration of voice greetings and music ambiance that is tailored to your brand. This allows you to create the perfect script that will keep customers interested and engaged.
You can also take advantage of this opportunity to provide opening times, promote new products and services and reassure customers that their call is important whole they wait to speak to the right person.
Cybersecurity Services
A Cyber Essentials certified and ISO 27001 accredited organisation, your business security is in safe and trusted hands. Both our proactive and multifaceted approach to defending against cyber threats will encompass everything. Whether you are securing personal data or safeguarding critical systems, our cyber specialists are here to assess, advise and accomplish your goals.
IT Support with Consultancy
Tailored to diverse IT requirements for businesses of every size, our bespoke packages offer unmatched support for all devices. Whether managing IT systems entirely or collaborating with your internal team, our assistance covers servers, PCs, printers, routers, firewalls, and server-based software. Operating on-site, in the cloud, or using a hybrid system, our team stands ready to support you.
Server Build & Support
At AdaptiveComms, we help you to implement rigorous disaster recovery plans that ensure the continued success of your business. With this purpose in mind, our BDR service includes:
Protect and restore your systems, therefore making them accessible again within hours, or even minutes.
Data and cloud backup solutions simultaneously protecting your servers, email exchange, virtual platforms, desktops, laptops and mobile devices
Cloud backup and storage fixed monthly pricing plans, so that you only pay for the storage that your business really needs
Superior data protection, thus protecting all data, applications and your operating system
Hosted IT Solutions
When a service is hosted, this means the service or information is delivered to you over the internet instead of being accessed locally and stored on your premises. Your services are hosted within highly secure Tier 3 best of breed data centres across the UK.
Our comprehensive range of hosting packages remove the complexities of installing and maintaining an in-house solution while offering the latest in anti-spam, anti-virus and cybersecurity.
Offering better functionality and performance
No negative impact to your business
Affordable & secure
Proactive monitoring and management
Expert customer support
Business Continuity & Disaster Recovery
At AdaptiveComms, we help you to implement rigorous disaster recovery plans that ensure the continued success of your business. With this purpose in mind, our BDR service includes:
Protect and restore your systems, therefore making them accessible again within hours, or even minutes.
Data and cloud backup solutions simultaneously protecting your servers, email exchange, virtual platforms, desktops, laptops and mobile devices
Cloud backup and storage fixed monthly pricing plans, so that you only pay for the storage that your business really needs
Superior data protection, thus protecting all data, applications and your operating system
Network Security
Wide range of network security tools
Firewall protection
Configured secure routers
Cyber Security
Anti-Spam
Anti-Virus
Fully managed service
CCTV Systems
Adding CCTV security inside or outside your business can provide you with visibility over your entire premise, and keep your employees and buildings secure.
Get in touch today to find out more about our fully comprehensive CCTV system design, installation and maintenance offering.
Super-Fast Broadband (FTTC Broadband)
Without investing in dedicated connectivity, Fibre Broadband provides an ideal platform for cloud-based services, so your business can take advantage of remoting working, VoIP and hosted services, significantly increasing the productivity and efficiency of your business.
Ethernet Leased Lines
As an uncontended product, you won’t be sharing your connection with anyone else − it will be dedicated solely to your business; no sharing of bandwidth, exceptional speeds that never, ever slow down, no busy period and no variable line quality. A predictable and reliable broadband solution which is also ideal for supporting remote working, hosted telephony and video conferencing.
GFast Ultrafast Broadband
It is an improved version of Fibre to the Cabinet (FTTC) meaning the end-user will achieve speeds up to four times faster than traditional FTTC broadband. With GFast your download speeds can increase up to a potential 330mbps!
By utilising the current FTTC infrastructure but with the addition of a special pod fitted to your local BT cabinet to alter the speed frequencies of the connection, the change within the frequencies increases the speed through the copper cable. This results in a more reliable broadband with ultrafast speeds. GFast users are typically located no more than 500 metres from their local BT cabinet.
Wi-Fi Solutions
Whether you have an office space that needs connectivity or expansion, or a venue that needs to provide access to your clients, we’ve got you covered. We are also experts in providing remote working solutions that require secure access for you and your employees to your work network, whether that’s in a remote physical location or in the cloud.
Network Cabling
All our cabling jobs are done in accordance with both the needs of your business and building standards, rules and regulations. We can provide cabling for new projects, indoors or outdoors, or just help you expand an existing network.
In addition to providing a neat and logically organised cabling service, we can also provide a full turnkey solution for all other aspects of networking and IT equipment and services such as cabinets, racks, servers, workstations, cybersecurity, backup & recovery, Wi-Fi, telecoms, CCTV, broadband and secure VPN access for remote working.
Event Wi-Fi
We can easily handle large numbers of people with multiple devices all trying to get online at the same time. Our indoor and outdoor event Wi-Fi includes:
Hassle-free seamless Wi-Fi access
Securing fast, short-term coverage both in the city and rural locations
Reliable and secure connections for different user types
Pre-configured access points for your network, so all you need to do is plug them in and you’re ready to go
Effortless deployment and a fully managed service
Microsoft 365 Cloud Services
Moving your online presence to the cloud with Microsoft 365 is simple and stress-free. Let us help you enhance your connectivity and productivity with Microsoft’s full office suite with features including business-class email, online meeting spaces, SharePoint, office-based messaging and web-based storage, all with personalised settings and user preferences.
Our specialist and accredited engineers will recommend the right Microsoft 365 package to suit your business, devising a migration plan to move you from your traditional on-site email and Office set up and into the cloud.
We will also provide training and assist with the set up of SharePoint and other features of the 365 packages.
Business Connectivity
Keep Your Business Connected
According to a recent survey, 1 in 5 businesses are dealing with insufficient internet speeds. Not only that, but 1 in 10 businesses are looking to increase their connectivity to better integrate AI into their everyday operations.In today’s digital age, businesses need strong connectivity for smooth and effective operations. Good connectivity is crucial for success, therefore you shouldn’t settle for slow and unreliable business connectivity. We provide affordable solutions tailored to your connectivity needs, ensuring a happy and productive workforce.Whether you need superfast broadband or a dedicated connection, we have you covered. Our accredited engineers and customer advisors are ready to assist, making your internet access choice quick and effortless through our expertise.
About us
AdaptiveComms serves as the reliable IT & Communications ally for businesses across the UK, with a particular focus on the North West region.
If you aim to enhance connections with your customers, suppliers, and teams, you've landed in the ideal spot. Since 2003, we've assisted numerous clients in the North West and throughout the UK, offering expertise in business telephony, managed IT services, connectivity, and hosted systems.
By selecting us as your business IT & communications partner, you unlock a wide array of services tailored to your needs. We offer a comprehensive solution, serving as your sole provider for all IT & communications requirements. Our commitment to excellence has garnered award-winning recognition, ensuring satisfaction and surpassing expectations. We adapt our support to accommodate your evolving communication needs, enabling effective and productive operations from any location. Our solutions are customised and complemented by training to fully capitalise on the features of our products. Operating under an all-inclusive service model, we provide pre-sales support, implementation, responsive customer service, dedicated account management, and skilled engineering expertise, ensuring seamless support throughout. Furthermore, our transparent pricing ensures fixed rates with no hidden costs, providing clarity and peace of mind.
Our Products & Services Include:
Telecoms
Effective business phone systems are essential for the smooth functioning of today's enterprises. Selecting the most suitable phone system for your business is crucial, as it contributes to its success, facilitates growth, enhances employee collaboration, and supports flexible working arrangements. Whether you're considering upgrading older analogue phones, installing landline systems, or transitioning to cloud-based solutions, our cost-effective options cater to businesses of all sizes. We boast a range of top-notch business phone products, including cloud telephony, office phones, and solutions tailored for small businesses. Our flagship offering, AdaptivePhone, provides a comprehensive and feature-rich telephony service designed specifically for business needs. Additionally, we collaborate with other industry-leading systems such as Xelion and Gamma Horizon, ensuring access to competitive deals that align perfectly with your requirements.
IT Support
Whether you require solutions for flexible work arrangements, migration to cloud computing, or ensuring secure and compliant business operations, we offer customised support to suit your requirements perfectly. Furthermore, our skilled team offers an extensive array of IT services, including maintenance and management of computer hardware, email systems, data storage, cloud services, managed solutions, and network security.
Internet Connectivity
We believe in delivering uncompromising reliability when it comes to business broadband services. Our approach involves close collaboration with you to thoroughly understand your business requirements and assess your connectivity options. Following this, we offer affordable solutions tailored to enhance your connectivity. Whether you opt for our ADSL or fibre broadband packages, or choose dedicated leased lines, we guarantee a high-performance business internet service. If your business is not currently fibre-enabled, our expert team will facilitate the process to ensure you benefit from the high speeds you desire. Additionally, when it's time to switch, we handle the entire process, ensuring a seamless migration to our internet service, backed by our unparalleled support.
Wi-Fi & Networks
When it comes to your business and office environment, we recognise the critical role a dependable and secure internal network plays in facilitating productivity and seamless data transmission among devices. Typically, this involves a combination of network cabling and Wi-Fi solutions tailored to specific needs. With years of experience, we have successfully deployed both types of networking solutions across various environments, catering to private and public usage scenarios, spanning multiple sites indoors and outdoors.
Cloud Services
Cloud services are crafted to deliver cost-effective, straightforward, and adaptable access to applications, resources, and services. They are conveniently available on-demand via the internet, eliminating the necessity for internal infrastructure or hardware. Our efficient cloud solutions offer not only cost savings but also enhanced reliability and scalability for your business. Whether your business operates with remote workers or across multiple sites, opting for cloud services presents the simplest, safest, and most economical approach to secure operations.
… And more.
Our solutions not only represent the pinnacle of excellence but also ensure seamless operation both presently and in the future, round the clock, with unmatched service quality.
Since 2003, we've taken great pride in catering to businesses, charities, and public sector organisations throughout the UK. We continuously seek out businesses, regardless of their size, that require telecoms and IT services.
If you have any questions regarding our IT and Telecoms solutions and wish to delve deeper, feel free to reach out to our amiable customer advisors via phone or email. They are more than happy to furnish you with additional information and address any concerns or specific requirements you may have.
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