Company details for:

Axia Computer Systems Ltd

(2)

Axia House,
3D Regal Way,
Watford,
Hertfordshire,
WD24 4YJ,
United Kingdom

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Products

System Maintenance Programs

System Maintenance Programs

Axia offers its flagship product, the System Maintenance Agreement, a truly unique service in the Information Technology industry. The system maintenance agreement is tailored to our clients in the small and medium business market that are either not large enough to hire their own manager of information systems (MIS) or have an MIS that needs assistance in supporting their IT.

What if you could pay the same amount each month for all of your technology support? Axia prices System Maintenance Agreements based upon the amount of computers in your office, and, when available, prior experience. Our goal is to cost our clients 50% of what their charges would have been had they not been covered under a System Maintenance Agreement.

The System Maintenance Agreement allows you to manage your technology costs in a way that is both easy to understand and easy to budget. It affords you unlimited support and parts replacement for one fixed price per month. Prices are locked in, so you know exactly what your cost for support will be. Plus, by combining all of our services into one support agreement, we are able to provide you with a comprehensive services plan that covers both reactive and proactive services for a reasonable, recurring monthly charge.

Finally, you don’t have to worry about the hourly rate hanging over your head, you can have proactive support rather than reactive you can work with a company that actually has a vested interest in making certain that your network is working properly, your staff can call for technology support whenever they need it without having to worry about the cost of a service call, and much more.
Desktop & System Management

Desktop & System Management

Axia offer a support service across desktop and applications with pre-agreed service levels. This reliable and responsive service is delivered using a combination of the Inhouse Help Desk and our Remote and Onsite support services.

We can give your staff direct access to an experienced and qualified Technical Service Desk who can become the central point of contact for their software based enquiries; allowing you to focus your internal IT resources on business critical tasks. This service can be used to compliment your existing technical team or to provide fantastic support to high dependency users 24/7.

This service enables our customers to resolve essential problems quickly and cost effectively whilst also minimising the chance of the same fault reoccurring.
Managed Service Desk

Managed Service Desk

Many companies don’t want to go to the trouble of employing an IT manager and with Axia on hand, they don’t need to. We offer a fully managed solution for all your networking requirements including full systems and network administration. Our fully qualified support engineers monitor your servers 24 hours a day alongside our HelpDesk to provide you with remote support whenever necessary. Axia can also act as a critical escalation point for your in-house IT staff. If the unthinkable were to happen, we can be on hand at a moment’s notice to assist in your network administration. Highly skilled, experienced and qualified engineers can assist you with any manner of problems, just ask us and we’ll be happy to provide you with a consultation.

We will provide full reporting on your network performance so you can be confident that whatever level of support you require, our engineers are able to provide you professional technical assistance.
IT Consulting

IT Consulting

Axia provides skilled consultants in a support capacity mapping your business processes ensuring that you accurately identify all core needs and find a solution that fits them.

By getting to know your business our support engineers map all business processes, prioritise your business processes so that you can identify which are within the scope of the project and which will have to wait until next time. Axia will help in setting some measurable goals that will help you gauge the success of the implementation in the short-term.

Taking expected future initiatives into consideration, our consultant will translate your real business processes into requirements.
Network Consulting

Network Consulting

So much of your business productivity relies on the performance of your IT network. Simple things like speedy Internet connectivity reducing stress on employees, the latest versions of software and robust hardware, keeping you operational plus security policies that stop your network being put at risk, all contribute.

Many businesses, whether they have internal IT resource or not, choose not to think about the consequences of network failure or poor performance until a problem arises.

Having the right network designed for you will avoid a crisis and loss of productivity. Axia have over 25 years experience in designing, deploying and maintaining secure networks and all our engineers are highly qualified and receive continual training in line with technology developments.
Network Assessment

Network Assessment

Unless you’re building a network from scratch, it makes sense to know what you have in the network before you start planning. The trouble is that it’s often easier said than done. Unless you’re working with Axia.

So much of your business productivity relies on the performance of your IT network. Simple things like speedy Internet connectivity reducing stress on employees, the latest versions of software and robust hardware, keeping you operational plus security policies that stop your network being put at risk, all contribute.

Many businesses, whether they have internal IT resource or not, choose not to think about the consequences of network failure or poor performance until a problem arises.

Having the right network designed for you will avoid a crisis and loss of productivity. Axia networks division have over 15 years experience in designing, deploying and maintaining secure networks and all our engineers are highly qualified and receive continual training in line with technology developments.
Bespoke Mobile Applications

Bespoke Mobile Applications

Imagine having access to all your crucial information − information that’s currently stored on your company servers or PC… Well Now it can be instantly accessible… right from the palm of your hand!

Axia Computer systems has opened up new previously unexplored channels and dimensions. Previous applications, systems and data can now be accessed live, in real time, on the move, from absolutely anywhere in the world. Thus empowering the client beyond comprehension the ability to monitor and operate their business efficiently.

With emphasis on enabling staff to work remotely, and subsequently providing access to key information immediately, our solutions deliver real value to organisations across all sectors.

Mobile access to email, calendars and basic applications are concepts everyone is familiar with. Axia Computer Systems Ltd, clients have the capability to go well beyond this, providing employees with access to their core applications and data wherever they are.
Networking Solutions

Networking Solutions

Axia Computer Systems is your source for network design and consulting, along with the highest quality customer care and support. Sharing and managing information is an essential part of a smoothly running business.

Our technicians and engineers keep up on the latest developments in the technology industry. Below are some examples of some of our networking solutions.
Cloud Backups

Cloud Backups

Cloud Backups (off-site, remote, or managed backups) are an online system for backing up and storing computer files by collecting, compressing, encrypting, and securely transferring critical data off the main site.

Business Protection When Disaster Strikes
Recovery with traditional backup methods takes 1-2 weeks (i.e. the time it takes to purchase, implement and deploy backed-up data to new hardware), a considerable amount of time for a business to be down. The lapse can result in severe financial loss.

Cloud Backup clients can be deployed to a hosted, intermediary working environment in as little as 1-2 business days.

End-users are provided with remote VPN access, ensuring employees can resume work promptly, using any internet-connected PC in the world.
Disaster Recovery

Disaster Recovery

There is a lot of talk on how Cloud Solutions make it easier for disaster recovery and business continuity planning. Let’s simplify what exactly disaster recovery planning is and why a virtualisation-cloud solution makes it easier.

Disaster recovery and business continuity planning begins with a risk analysis. The risks include natural disasters like hurricanes/storms, fires and floods. They also include man-made disasters like a car crashing into a power pole, or IT administrator accidentally shutting off a cooling switch.
Office 365

Office 365

Office 365 refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). It includes plans for use at home and for business. Office 365 plans for business include services such as Skype for Business, web conferencing and Exchange Online, hosted email for business, and additional online storage with OneDrive for Business.

Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. (Publisher and Access are available on PC only.) And you can install them across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone. When you have an active Office 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.
Microsoft Azure

Microsoft Azure

We handle the day-to-day administration of your Azure resources, so your team can focus on what’s important−building amazing applications. Our Azure managed services provide full NOC and SOC support, around the clock security and performance monitoring, Azure cost and resource optimization, advanced security and compliance services, and full cloud migration, development, and on-demand professional services.
VMware Cloud

VMware Cloud

Accelerate Your App and Cloud Transformation

Deliver modern apps at the speed your business demands and operate across the data center, the edge, and any cloud with VMware Cloud.

Choose Any Cloud

Deploy applications anywhere and migrate with ease from the data center to the edge to any cloud.

Accelerate App Delivery

Manage the entire container lifecycle−from code to customer−to continuously deliver better software.

Support Traditional & Modern Apps

Make the best use of Kubernetes across clouds with enterprise-grade security, reliability and resiliency.

Operationalize Consistent Security

Unify operations and security across any cloud and gain better situational intelligence of your entire software stack by leveraging your infrastructure and applications.
Amazon Web Services

Amazon Web Services

As a member of the AWS Partner Network, Axia. makes custom-purpose, enterprise-level cloud solutions available to UK businesses. Thanks to the Amazon Web Services Partner Network, we are able to leverage one of the world’s most powerful cloud computing resources to help your business build an efficient, secure, and reliable cloud solution.
Email Archiving

Email Archiving

Easily and cost effectively backup your email on your domain with Axia’s email archiving service.

Protect the valuable data contained within every email box on your domain and free yourself of unwanted and unnecessary storage costs. No need for extra software or hardware, simply sign up for our archiving service and get started in seconds.

And for added security and peace of mind, Axia guarantees that your email service will be replicated across our data centre estate, ensuring that your critical business data is held safe and secure across multi sites.
VoIP Solutions

VoIP Solutions

What is VoIP and how does it work?

VoIP, or Voice over Internet Protocol, turns speech into tiny data packets that can be delivered to an IP address. The technology is popular with small to medium-sized businesses that support telecommuters and travelling workers because it allows remote workers to log into the company’s main phone system − allowing access to all advanced features including auto attendant, voice mail, and 4-digit dialing − from any location with a broadband, 3G Internet connection.

Axia Voice and VoIP Can

Help you select and deploy VoIP and phone system hardware and software appropriate for your current situation and future growth plans
Provide local on-site VoIP support and remote monitoring
Evaluate your existing network and Internet access infrastructure to determine whether your environment is optimized to support VoIP
Integrate your VoIP solution with technology from other vendors

We are the leading IT Services partner for small and medium businesses, delivering personal service with affordable pricing to many satisfied companies across Hertfordshire and throughout UK.
AxiaPrompt

AxiaPrompt

Professionally recorded welcome messages, menu prompts and on-hold marketing.

Your phone system is a key customer interface, but does it create a good impression?

A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!

About us

Founded in 1994, Axia Computer Systems Ltd is a fast-growing provider of IT solutions. Providing professional IT project delivery, flexible IT support, and expert technical advice are some of the services we offer.

As a South East-based business support company, we assist small and medium-sized companies across Watford, Brighton and Hove, Milton Keynes, Southampton, Portsmouth, Slough, Reading and Oxford. Our flexible approach allows us to supplement an existing IT team, or act as their IT department.

Our Services Include:
  • IT Support & Managed Helpdesk
  • IT Solutions to help your business grow
  • Hosted Cloud Services and Disaster Recovery
  • Onsite or Remote Hardware & Software Maintenance

Using well-managed IT infrastructure, backed up by expert IT support and advice, Axia helps clients improve their performance. We deliver a fast, exceptionally reliable and unusually accountable service to our clients because of the professionalism of our people, combined with the functionality of The Axia platform.

Hardware and software sales, networking, installation, maintenance, and internet services are just a few of our services. Our strategic programs have enabled us to obtain trading authorisation from several manufacturing companies, including Cisco, APC, HP, IBM, Dell, Eaton, Citrix, VMWare, Microsoft, Juniper & Fortinet.

In addition to IT Consulting, E-Commerce, IT Supply & Services and Application Development, we offer a wide range of business solutions that can make your company function to its fullest potential.

Partnering with our customers and suppliers is one of the keys to Axia's success. As part of our business and networking solutions, we provide our customers with the reliability, consistency, and benefits that are essential to keeping your business running smoothly in today's IT-dependent environment.

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