Company details for:
CSS Ltd
(0)
2 & 3 Parkside Court,
Lichfield,
Staffordshire,
WS13 7FE,
United Kingdom
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Products
Asset Management
Gain complete control and real time visibility of your catalogue of assets by making use of Pro-Cloud’s asset tree structure, asset locations and sub locations. Our comprehensive labelling procedure is where this module lies, delivering valuable, and accurate stock management data that is automatically accessible within this module
Using such advanced labelling technology means all your assets can be tracked 24/7, reducing the loss of equipment and bringing synergy to your warehouse. Pro-Cloud is compatible with a multitude of barcoding solutions including GS1, QR codes, NFC and RFID enabling key product information to be shared between all parties in a supply chain.
Using such advanced labelling technology means all your assets can be tracked 24/7, reducing the loss of equipment and bringing synergy to your warehouse. Pro-Cloud is compatible with a multitude of barcoding solutions including GS1, QR codes, NFC and RFID enabling key product information to be shared between all parties in a supply chain.
Versatile Stock Management & Visibility
Pro-Cloud has been built around assets, offering the highest levels of stock visibility back at base and out in the field. Every stock movement is managed, including real time usage and valuation.
The integrated nature of the Pro-Cloud goods in procedure, activity completion, scrap and stock loss functions are all integrated into hand-held scanning devices, ensuring that every asset movement is recorded in real time. Stock is also recorded and managed financially within the system in order to build in equipment depreciation.
The integrated nature of the Pro-Cloud goods in procedure, activity completion, scrap and stock loss functions are all integrated into hand-held scanning devices, ensuring that every asset movement is recorded in real time. Stock is also recorded and managed financially within the system in order to build in equipment depreciation.
Sales Order Processing
You can rely on our sales order processing module to process all orders without error. Meticulous order processing is fundamental for any business that sells or hires equipment, bringing to you bespoke, seamless sales ordering where your customers can place orders and collections online.
Mobile Workforce
Through the use of Pro-Cloud’s mobile app personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Automate job schedules and allocate staff workflows, make adjustments when necessary through real-time analysis, and be left assured that your people will always receive updates whether on or offline. A multitude of mobile devices or handheld scanners can be used with the mobile app, to provide the ultimate in efficiencies for all organisations.
Automate job schedules and allocate staff workflows, make adjustments when necessary through real-time analysis, and be left assured that your people will always receive updates whether on or offline. A multitude of mobile devices or handheld scanners can be used with the mobile app, to provide the ultimate in efficiencies for all organisations.
Tasks & Servicing
All assets require planned preventative maintenance, ad hoc tests or a mixture of both, which is why the Pro-Cloud asset management system has been developed to automate scheduled maintenance, process ad hoc tests and alert personnel when required.
Specific tasks and tests can be allocated to an asset, making sure they are used to their optimum and health and safety procedures are always adhered to.
Specific tasks and tests can be allocated to an asset, making sure they are used to their optimum and health and safety procedures are always adhered to.
Route Optimisation & Logistics
Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Stay in control, start saving valuable time by optimising routes within moments and increase the amount of deliveries your team complete per day. Optimising routes with Pro-Cloud will ensure your team of people complete their jobs as efficiently as possible.
Stay in control, start saving valuable time by optimising routes within moments and increase the amount of deliveries your team complete per day. Optimising routes with Pro-Cloud will ensure your team of people complete their jobs as efficiently as possible.
Management Information
Pro-Cloud utilises Microsoft Business Intelligence Reporting, which allows both in-built and bespoke reports to be generated at any time. Customising reports allows you to drill down and analyse every part of your inventory, with a variety of data sets to choose from.
Pro-Cloud has an in-built library of reports that can be created anytime or if required something more customised can be created for you. All reports can export to PDF, Word, Excel or .csv format.
Pro-Cloud has an in-built library of reports that can be created anytime or if required something more customised can be created for you. All reports can export to PDF, Word, Excel or .csv format.
Client Relationship Management
Manage your customers, make sure they receive the communication they deserve and create customer relationships that every organisation aims to achieve.
Our Client Relationship Management module is all about happy customers − making sure your service stands out from the crowd every single time.
Our Client Relationship Management module is all about happy customers − making sure your service stands out from the crowd every single time.
Purchase Order Processing
Reduce mistakes made and simplify how your purchasing processes are managed. Use this module alongside our sales order processing module and create purchase orders with ease, automate them when required and send them directly to your suppliers, ensuring you always have a record of what’s being purchased. The entire process is managed from order approval to invoice creation, enabling you to keep track of current orders in real-time, which is key to customising workflows and increasing cost efficiencies.
Supplier Management
When requesting a quotation from a supplier you can set a deadline for when it needs to be completed by. Once suppliers have provided a response and the quote is under review, the supplier management system will provide a comparison and advise you of the best price.
An informed decision can then be made in regards to which supplier the order should be placed with.
An informed decision can then be made in regards to which supplier the order should be placed with.
Workshop Monitoring
Assets requiring workshop attention are scanned, creating a workshop job at any stage of the delivery/collection process. Once scanned the item is displayed in the workshop module as a new arrival, which is then assigned to an agent for the chosen activity to be completed.
Every step of the process can be viewed on the Pro-Cloud dashboard including but not limited to; initial job allocation, awaiting sign off and job completion.
Every step of the process can be viewed on the Pro-Cloud dashboard including but not limited to; initial job allocation, awaiting sign off and job completion.
Fleet Management
Pro-Cloud raises the bar on fleet automation, bringing instant visualisation to your owned, leased or hired fleet in one simple to use interface. Our fleet management module not only takes care of day to day servicing, MOT, tyre and inspection management but also collects vital information of drivers and their activities through in-built telematics trackers.
Pro-Cloud details end of life lease vehicles so you can arrange for replacements well in advance of the return date and avoid expensive extended hire charges. Mileage is also managed and warns of ‘busting’ contract limits, again avoiding excess mileage charges.
Pro-Cloud details end of life lease vehicles so you can arrange for replacements well in advance of the return date and avoid expensive extended hire charges. Mileage is also managed and warns of ‘busting’ contract limits, again avoiding excess mileage charges.
Telematics
Through the use of an advanced telematics device, fleet efficiency indications and vehicle tracking links seamlessly into Pro-Cloud’s Fleet Management module.
A device is fitted to each vehicle in a fleet, which instantly transmits the data required, linking back to Pro-Cloud in real time.
A device is fitted to each vehicle in a fleet, which instantly transmits the data required, linking back to Pro-Cloud in real time.
Software Support
Here at CSS we are passionate about support with a dedicated team that are always available to answer any query raised about the Pro-Cloud asset management system, via both telephone and our comprehensive helpdesk system.
On-Site Support
On-site support is offered to all new contracts to ensure our asset management solution, Pro-Cloud is being utilised correctly, and efficiencies are being optimised from day one.
A member of our project delivery team will assist with all software and hardware queries, making sure all staff are fully equipped to use the platform going forward.
A member of our project delivery team will assist with all software and hardware queries, making sure all staff are fully equipped to use the platform going forward.
System Training
Getting businesses trained in our Pro-Cloud asset management software solution is of vital importance to us, we want the system to be used to its optimum with our customers getting the most out of it every single time.
We offer a number of traditional face-to-face training sessions as part of every contract go-live. These consist of group sessions (normally around 15 people per session) in a classroom format that are arranged by the contracts authorised officer and one of Pro-Cloud’s training co-ordinators.
A number of managerial training sessions are also offered to make sure organisations are benefiting from the systems fundamentals. Throughout these sessions managers and other identified authorised officers will learn everything needed to equip themselves including; how to set up new users, search current users, use the communication tools correctly and track the history of assets and employees.
Training in Pro-Cloud’s management information reporting module is also covered in these sessions.
We offer a number of traditional face-to-face training sessions as part of every contract go-live. These consist of group sessions (normally around 15 people per session) in a classroom format that are arranged by the contracts authorised officer and one of Pro-Cloud’s training co-ordinators.
A number of managerial training sessions are also offered to make sure organisations are benefiting from the systems fundamentals. Throughout these sessions managers and other identified authorised officers will learn everything needed to equip themselves including; how to set up new users, search current users, use the communication tools correctly and track the history of assets and employees.
Training in Pro-Cloud’s management information reporting module is also covered in these sessions.
Consultancy
Business consultancy is offered with Pro-Cloud but also as an additional service depending on the type of consultancy required. From the vast experience between our delivery personnel they really are experts in advising customers from any market sector in a variety of software matters.
Whether it’s a proven track record of delivering efficiencies through clinical assignment with pin matrices for the healthcare market or discussing the variety of asset tagging options with fire and rescue or ambulance services, with a broad spectrum of staff covering a significant number of market sectors, we will always be able to offer the total service you are looking for.
One of our main areas of consulting is working with customers to ensure project implementations run smoothly, which involves, end-to-end project management that includes detailed system specifications, configuration planning, pre-system go-live testing and full documentation to inform of the changes that will take place.
Whether it’s a proven track record of delivering efficiencies through clinical assignment with pin matrices for the healthcare market or discussing the variety of asset tagging options with fire and rescue or ambulance services, with a broad spectrum of staff covering a significant number of market sectors, we will always be able to offer the total service you are looking for.
One of our main areas of consulting is working with customers to ensure project implementations run smoothly, which involves, end-to-end project management that includes detailed system specifications, configuration planning, pre-system go-live testing and full documentation to inform of the changes that will take place.
Medical Equipment Asset Management Consultancy
What Can We Offer?
We have over 25 years of experience providing cloud software platforms to underpin efficiency, productivity, safety, and high availability to NHS trusts, local authorities, public sector services, charities, and commercial operations.
Good quality asset management is essential in delivering a sustainable, efficient and profitable business. Ultimately it helps organisations make better decisions, improve cost controls, demonstrate regulatory compliance, build trust and manage risk.
As the healthcare market continues to evolve through innovation, we are seeing the convergence between digitally driven applications and the advance in technology associated with fixed and movable medical equipment. Looking beyond the typical cohabitation of equipment and technology planning and design, our team will look at how you currently provide asset management, consumable management, and bespoke services such as ‘Make Ready’. The team will provide a GAP analysis of your current processes benchmarked against the MHRA Managing Medical Devices 2021 and identify where new and innovative solutions may produce not only safe, compliant practices but save money in doing so.
We have over 25 years of experience providing cloud software platforms to underpin efficiency, productivity, safety, and high availability to NHS trusts, local authorities, public sector services, charities, and commercial operations.
Good quality asset management is essential in delivering a sustainable, efficient and profitable business. Ultimately it helps organisations make better decisions, improve cost controls, demonstrate regulatory compliance, build trust and manage risk.
As the healthcare market continues to evolve through innovation, we are seeing the convergence between digitally driven applications and the advance in technology associated with fixed and movable medical equipment. Looking beyond the typical cohabitation of equipment and technology planning and design, our team will look at how you currently provide asset management, consumable management, and bespoke services such as ‘Make Ready’. The team will provide a GAP analysis of your current processes benchmarked against the MHRA Managing Medical Devices 2021 and identify where new and innovative solutions may produce not only safe, compliant practices but save money in doing so.
Technical Warehouse Consultancy
What Can We Offer?
As part of our full loop asset management offering, we provide complete warehouse support and consultancy if required. Many of our clients approach us to discuss restructuring their warehouse facility to provide a more efficient forward-thinking storage and distribution centre. Putting these foundations down before Pro-Cloud go-lives has enabled customers to implement our software more effectively from the very beginning.
As part of our full loop asset management offering, we provide complete warehouse support and consultancy if required. Many of our clients approach us to discuss restructuring their warehouse facility to provide a more efficient forward-thinking storage and distribution centre. Putting these foundations down before Pro-Cloud go-lives has enabled customers to implement our software more effectively from the very beginning.
Single Sign On
Register your users securely
Let our team import all user data from your active directory and enable the user account generation process to begin. As well as matching to your on-site domain all your users will have to have secure application ID’s and secure answers before they are registered within Pro-Cloud.
Access Pro-Cloud by the click of a button
Once a user accesses the application, they will be presented with a Microsoft login. This will communicate with your active directory and the login will be validated.
On successful authentication the user will be logged into the interface and on return they will be able to automatically access the system without the need to re-enter their details.
Let our team import all user data from your active directory and enable the user account generation process to begin. As well as matching to your on-site domain all your users will have to have secure application ID’s and secure answers before they are registered within Pro-Cloud.
Access Pro-Cloud by the click of a button
Once a user accesses the application, they will be presented with a Microsoft login. This will communicate with your active directory and the login will be validated.
On successful authentication the user will be logged into the interface and on return they will be able to automatically access the system without the need to re-enter their details.
Data Security
Data Security is paramount at CSS
Our asset management platform has been hosted with the market leading provider Rackspace UK Limited for over 8 years, continually achieving zero customer down time ever since. Our asset management solution is also included with managed threat detection by alert logic.
CSS is committed to planning and preparing in the event of extended service outages caused by factors beyond our control and to restore service to the widest extent possible in a minimum time frame.
The following general objectives are to ensure limited disruption in the event of an incident or crisis:
There will be a logical recovery of the business
Impacts will be kept within acceptable levels
Business will continue as usual, as much as possible
Our asset management platform has been hosted with the market leading provider Rackspace UK Limited for over 8 years, continually achieving zero customer down time ever since. Our asset management solution is also included with managed threat detection by alert logic.
CSS is committed to planning and preparing in the event of extended service outages caused by factors beyond our control and to restore service to the widest extent possible in a minimum time frame.
The following general objectives are to ensure limited disruption in the event of an incident or crisis:
There will be a logical recovery of the business
Impacts will be kept within acceptable levels
Business will continue as usual, as much as possible
Hosting
Thinking of moving your service to the cloud? Read all about our cloud offering and let us help you on your journey.
On initial discovery meetings we will recommend that Pro-Cloud is hosted in the ‘Cloud’ through our own EU hosted servers.
CSS’s cloud based solution is fully redundant server architecture provided/managed by the market leader, Rackspace. We use redundant web, directory and database servers incorporating RAID 1 on all disks. All critical data is housed on SAN devices with redundant disks.
System availability is excellent, always achieving zero downtime through full failover on duplicate sites across the UK. Planned downtime is outside working hours.
Rackspace also manages Pro-Cloud’s server hardware.
On initial discovery meetings we will recommend that Pro-Cloud is hosted in the ‘Cloud’ through our own EU hosted servers.
CSS’s cloud based solution is fully redundant server architecture provided/managed by the market leader, Rackspace. We use redundant web, directory and database servers incorporating RAID 1 on all disks. All critical data is housed on SAN devices with redundant disks.
System availability is excellent, always achieving zero downtime through full failover on duplicate sites across the UK. Planned downtime is outside working hours.
Rackspace also manages Pro-Cloud’s server hardware.
API Integration
Looking for a solution that will seamlessly integrate with other business critical systems that you currently use?
Pro-Cloud has the capability of integrating with a variety of external sources including service desk, incident management and electronic management systems. On request our project delivery team discuss in detail what internal systems need to be integrated into Pro-Cloud and with permission from both parties will make sure they communicate effectively together before go live.
Pro-Cloud specifically integrates with service desk software such as Zendesk and Landesk to make sure vital ticket requests are never missed and resolved as soon as possible.
Pro-Cloud’s API system integration capabilities enhances our product offering, bringing increased visibility to services and their workflows.
Pro-Cloud has the capability of integrating with a variety of external sources including service desk, incident management and electronic management systems. On request our project delivery team discuss in detail what internal systems need to be integrated into Pro-Cloud and with permission from both parties will make sure they communicate effectively together before go live.
Pro-Cloud specifically integrates with service desk software such as Zendesk and Landesk to make sure vital ticket requests are never missed and resolved as soon as possible.
Pro-Cloud’s API system integration capabilities enhances our product offering, bringing increased visibility to services and their workflows.
Integrated Telephone System
Pro-Cloud integrated with leading telecommunication solutions, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation. Having such a system in place brings a flexible approach to working; giving your workforce the freedom to work in the field or from home.
On initial discovery your account manager will discuss your call solution requirements to make sure we provide you with the correct telecoms that will work seamlessly with the Pro-Cloud platform and once a decision has been made we will get to work, making sure the platform is integrated with limited disruption to your business operations.
Investing in a VoIP phone solution gives management staff the ability to access and manage call data from their computers and if required historic calls can be accessed within moments, providing a full audit trail at all times.
A VoIP phone solution can be customised to your organisation and will improve day-to-day telephony operations. Calls will be controlled from user portals, making sure calls are never missed.
On initial discovery your account manager will discuss your call solution requirements to make sure we provide you with the correct telecoms that will work seamlessly with the Pro-Cloud platform and once a decision has been made we will get to work, making sure the platform is integrated with limited disruption to your business operations.
Investing in a VoIP phone solution gives management staff the ability to access and manage call data from their computers and if required historic calls can be accessed within moments, providing a full audit trail at all times.
A VoIP phone solution can be customised to your organisation and will improve day-to-day telephony operations. Calls will be controlled from user portals, making sure calls are never missed.
Hardware Options
Hardware Options
About us
With over 20 years’ of experience and successful business across the UK you can really rely on CSS, with a proven track record of assisting companies just like yours to obtain efficiencies and cost savings. Our portfolio of clients range from SME’s to large corporations, enabling us to adapt our approach and offering to suit.
Our team of people are digital transformation experts and have unparalleled knowledge and tools to ensure our software is implemented successfully every single time. We provide a range of services including, software development, consultancy, training and hardware management, spanning emergency services, healthcare organisations, museums, media organisations, manufacturing and logistics to name a few.
Our customer retention is excellent with many of our customers continuing to utilise our services year on year, trusting in us to keep giving them the software and support they need to run their business in the most efficient way.
Our team of people are digital transformation experts and have unparalleled knowledge and tools to ensure our software is implemented successfully every single time. We provide a range of services including, software development, consultancy, training and hardware management, spanning emergency services, healthcare organisations, museums, media organisations, manufacturing and logistics to name a few.
Our customer retention is excellent with many of our customers continuing to utilise our services year on year, trusting in us to keep giving them the software and support they need to run their business in the most efficient way.
