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Ether Solutions Ltd

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ether solutions ltd logo 001

Ether House,
188 Wendover Road,
Weston Turville,
Aylesbury,
Buckinghamshire,
HP22 5TG,
United Kingdom

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RPA - Robotic Process Automation

RPA - Robotic Process Automation

Robotic process automation (RPA) automates traditional manual desktop tasks that are predictable, repetitive, well structured and considered routine. The tasks can be performed on either a scheduled basis, triggered by an event or manually initiated.

For the average office employee tedious tasks, like filling in forms, making repetitive calculations, cross checking information with other systems or web sites, are also notoriously error prone and time consuming.

RPA allows these processes to be undertaken by a robotic workforce that is fast, perfectly accurate, tireless, and easily scalable. With UiPath RPA software, tasks that require no human intervention (“unattended”) and partially automate those that do (“attended”), can be performed by robotic processes empowering employees to perform other activity.
RPA - Software Robots

RPA - Software Robots

Robotic process automation (RPA) automates traditional manual desktop tasks by using software robots.

The software robots interact with computer systems using the existing Graphical User Interface (GUI) that people already use. The robots can effectively see information that is presented on a screen, operate the mouse and type on the keyboard. As it is a software solution there is no physical device / robot involved. As the software robot does not actually cause the mouse to move or the keys to be pressed on the keyboard, it is all virtual. The important point that as far as the applications are concerned the interaction is the same as if a person was performing the activity.

There are big benefits from RPA software robots operating by using the GUI such as:

The applications do not need to be changed, so the same validation of any input is maintained
The access is just like a person, the software robot operating on a desktop (Virtual), the security controls are the same
Software robots are doing what people do, if they encounter an issue, it is easy for a person to replicate the situation and resolve it

Depending on the activity that an RPA software robot is assigned to perform, it could partially automate the task and interact with a person. This scenario is called “attended” mode. Alternatively the software robot could be deployed to automate a complete task such a scenario is called "unattended". With RPA software robots capable of working 24 hours a day, the use of "unattended" robots can potentially deliver the biggest benefit.
UiPath Consultancy

UiPath Consultancy

Ether Solutions’ UiPath consultancy services are focused on delivering practical benefits to our clients.

In providing Robotic Process Automation consultancy for clients, Ether Solutions believes that with 60+ RPA tools in the market it is better to specialise in UiPath rather than risk its consultants being asked to work with different software on each RPA implementation. Ether Solutions is able to offer best value to clients by leveraging the experience gained across RPA implementations.

Our expert consultants have considerable experience of working with different aspects of UiPath software and they are capable of delivering quality results.

At Ether Solutions, as a UiPath Partner we work to ensure that our consultants consistently update themselves with the latest UiPath developments so that the knowledge to advise and assist clients is the best.

The core areas of our UiPath consultancy services include:

UiPath installation and deployment configuration
UiPath consultancy for design and configuration of software robots
UiPath Orchestrator consultancy for configuration
UiPath robot development standards and project documentation
UiPath trouble shooting reviews and investigations
UiPath team organisation, Centre of Excellence and robot operations
Increase Productivity

Increase Productivity

Increase productivity is an objective for many managers and businesses.
The challenge is how to make the increase in productivity, what can be changed to deliver the improvement.

There is plenty of theory and advice available about motivating teams of people. Motivated people deliver productive outcomes for a business.

Increase Productivity Through Automation
At Ether Solutions we focus on practical changes that can deliver clear productivity benefits. By Automating repetitive tasks in business processes, benefits are achieved that increase productivity.

This style of Automation is called Robotic Process Automation (RPA). It uses software robots (aka "Bots") to perform the same tasks that an employee would perform.

The robots can simulate the activities that a person would when they do the tasks, namely:

Reading from a computer screen
Typing on a keyboard
Moving and clicking a mouse

The software robot performs the same task that a person would complete.

By automating the "Robotic" routine tasks in a worker's activity, it frees time for the worker to concentrate on the exceptions, the unusual and other higher value tasks.
Support Service

Support Service

Ether Solutions understands the importance of ensuring that your business critical systems interruptions are minimised. Ether Solutions provide a comprehensive support service with options for telephone support, remote connection and regular scheduled on-site visits.

The Support Service is complimentary to the software service delivered by the software vendor (e.g. UiPath). Ether Solutions service focuses on the configuration as it is deployed for your business and optionally covers any custom / bespoke code which has been deployed in the solution.

Ether Solutions support service standard hours are between 09:00 and 17:00 Monday to Friday, however we are flexible and happy to discuss any bespoke support requirements.
UiPath Consultancy

UiPath Consultancy

Ether Solutions’ UiPath consultancy services are focused on delivering practical benefits to our clients.

Delivering automations with UiPath that provide improved processes for a client’s business.

In providing Robotic Process Automation consultancy for clients, Ether Solutions believes that with 60+ RPA tools in the market it is better to specialise in UiPath rather than risk its consultants being asked to work with different software on each RPA implementation. Ether Solutions is able to offer best value to clients by leveraging the experience gained across RPA implementations.

Our expert consultants have considerable experience of working with different aspects of UiPath software and they are capable of delivering quality results.

At Ether Solutions, as a UiPath Partner we work to ensure that our consultants consistently update themselves with the latest UiPath developments so that the knowledge to advise and assist clients is the best.
RPA Support Service

RPA Support Service

Ether Solutions understands the importance of ensuring that your business critical systems interruptions are minimised. Ether Solutions provide a comprehensive support service with options for telephone support, remote connection and regular scheduled on-site visits.

The Support Service is complimentary to the software service delivered by the software vendor (e.g. UiPath). Ether Solutions service focuses on the configuration as it is deployed for your business and optionally covers any custom / bespoke code which has been deployed in the solution.

Ether Solutions support service standard hours are between 09:00 and 17:00 Monday to Friday, however we are flexible and happy to discuss any bespoke support requirements.
Manufacturing Automation with RPA

Manufacturing Automation with RPA

Manufacturing Automation with RPA Software Robots to deliver productivity gains for the routine regular business processes executed everyday.

This not automation for the shop floor production line or the warehouse, this automation for the office environment where people are working on computer systems.
Supply Chain Automation

Supply Chain Automation

Supply Chain Automation with RPA Software Robots to deliver productivity by removing manual work in day to day tasks.

This is not automation for the warehouse, this automation is for the office environment where people are working on computer systems.
Where Can RPA Be Used?

Where Can RPA Be Used?

RPA is best used where activities are:

Repetitive
Prone to error
Rules based
Involve digital data
Time critical
Suffer from seasonal peaks

Automation could apply in any part of a business. Below are some of the typical areas in a business where RPA Robots can be deployed to automate tasks.
What Can RPA Do For You?

What Can RPA Do For You?

The question “What can RPA do for you?” comes up a lot when you say that you implement software robots for RPA solutions.

Sometimes effectively the same question is asked as “Who is RPA for?”
These are natural questions as the general awareness about software robots and the potential usage of RPA is new for many organisations outside of the Global corporations.

The simple answer is that software robots enable a business to get better value from their investment in staff − that deals with the “What”.

For every business that have staff working on computers in an office, they could benefit from software robots delivering automation to improve the value from the staff − that answers the “Who”.
Getting Started with RPA

Getting Started with RPA

Getting started with UiPath RPA can be achieved by following the approach outlined below.

After doing some Google research, reading some UiPath Whitepapers, watching some UiPath marketing videos, looking at industry analyst’s reports on RPA, you will have reached a view that UiPath could be a good technology for your business. Now the question becomes “How to get started with UiPath”?

Yes, UiPath provides a download for its Studio product, so you could just get the software and start. You will need to gain an understanding of the UiPath Architecture and the way UiPath licences work.

UiPath provides a lot of training materials on the UiPath Academy and there are a lot of videos on YouTube covering various aspects of UiPath usage. So technical knowledge is available.
Why RPA Is A Good Solution

Why RPA Is A Good Solution

Why would RPA be of interest to you and your business?

RPA (Robotic Process Automation) is getting a lot of coverage in the media at present, often covering RPA and how it can be used with AI (Artificial Intelligence).

Once the question “What is RPA?” has been answer, the next question is usually “Why RPA?”.

The reason why RPA is likely to be of interest is that by using software robots to replace work people do at computer screens and keyboards, a valuable asset of people’s time becomes available.

People spend hours each day working on computers. A lot of that effort is doing “Manual Work” to follow business processes on computer applications.

RPA software robots can simulate people performing that Manual Work. The robots do the work and the people can do something else.
Benefits of RPA

Benefits of RPA

What are the Benefits of Robotic Process Automation (RPA)?

This question that is often asked. The first part of a typical response focuses on cost savings but actually there are other factors which are potentially more important.

The benefits can be categorised into two groups, Productivity and Quality.
Who Uses RPA?

Who Uses RPA?

The question “Who uses RPA?” is generally part of researching RPA.

RPA could be used by anybody. As RPA provides generic capabilities they can be deployed in any business area for the benefit of any individual.

Historically RPA has been implemented where there are large teams of people working on large volumes of tasks. These scenarios have provided the scale for cost benefit equations to be favourable when the costs of RPA implementation have been high. More recently, RPA has evolved to be much more cost effective, more resilient, more robust and easier to implement.

As the costs for creation of software robots to implement RPA solutions have reduced the range of people using the technology has broadened.

Daniel Dines the CEO of UiPath the major RPA software vendor has stated “A software robot for every desk”, which although seems a little ambitious it could prove to be the case.

Every computer user from a CEO or a CFO, to an accounts payable clerk or call center agent, perform a number of the same tasks each day. Potentially any of these could be automated with software robots. They might be small tasks, but if they save 15 minutes a day, every day, they could add significant value. Software robots can be viewed as “Personal Assistants” that help get regular tasks completed at one end of the spectrum through to the background use of software robots to perform tasks potentially 24 hours a day to deliver higher productivity without people being involved.
How to Use RPA?

How to Use RPA?

“How to use RPA?” is a question raised by many businesses as they become aware of RPA.

How to use RPA depends on the specific situation but it is about “Taking the Robotic repetitive activity out of the Human activity”.

There can be a number of ways of removing the repetitive activity, the first question is whether the activity is “Isolated / Contained”?

If the activity can be isolated, in that it has a digital input and a digital output, then the subsequent question is about timing. When does the activity occur and what is the trigger event?

Depending on the answers to these question, the best way to use RPA might be in an “un-attended” background activity that does not require any human interaction. An alternative set of answers may mean that RPA is best used in an “Attended” mode by a human interacting with the RPA process by giving it tasks, responding to prompts from the RPA software robot, etc.
Why Automate?

Why Automate?

Why Automate?

Why do businesses need to automate?

Automation saves time!

“Yeah, automation is good but let’s wait until the New Year”

For people time is the one common and limiting factor. For business time is also important, and although a few companies have been around hundreds of years, the average life of a company in the UK is 8.5 years. So it could be said that time is even more important for a business than for an individual. Delaying automation is putting a company at a disadvantage as competitors will have the same opportunity to automate and could achieve it first.

With time being money in business, saving time justifies automation. Although this is true and is a primary consideration when thinking about automation, there are other benefits from automation.
When to Automate?

When to Automate?

For many the “Why Automate” is taken as a given, the main question becomes “When” should automation be implemented.

Although it is possible to automate in many situations, it is only going to be effective and worthwhile to automate “When”:

Process being automated is stable
There is a foreseeable volume of usage of the process into the future
There is a need to improve the quality of the processing by reducing errors and improving consistency
There is a desire to improve the speed with which each item is processed
How To Select a Process for Automation

How To Select a Process for Automation

Is Process “X” Suitable for Automation?

What are the criteria or factors that can be used for the decision?

When you start considering automation, the first challenge to is to identify candidate processes that are suitable for automation.

The challenge is knowing which processes are the right ones to automate.
7 Signs You’re Wasting Time on Tasks That Could Be Automated

7 Signs You’re Wasting Time on Tasks That Could Be Automated

1. Manual Data Entry Consumes a Significant Staff Hours Each Day

If the team spends a substantial amount of time manually entering data into spreadsheets or databases, or applications (e.g. ERP, HR), it is a clear sign that automation is needed.

Automating data entry tasks not only eliminates human errors but also frees up valuable staff time that can be redirected towards higher value activities.

2. Drowning in Email Correspondence

Email overload is a common challenge for businesses, leading to inefficiencies and delays in communication.

Implementing email automation tools can streamline your inbox, automate routine responses, and prioritize important messages, allowing your team to focus on high-value tasks instead of being bogged down by administrative work.

More complex processing is required to determine intent in emails and extracting any reference information in the text. Once such processing is implemented, the automation can either perform the required actions or correctly route the email to appropriate customer service agents to engage with the customers.

3. Inconsistent Processes Lead to Errors and Delays

If a business relies on manual processes, they can vary from one employee to another as it is performed. The variation can result in errors, which consequently cause delays in the final correct position being achieved.
Automating repetitive tasks ensures consistency and accuracy, reducing the risk of mistakes.
5 Reasons Your Competitors are Adopting RPA

5 Reasons Your Competitors are Adopting RPA

In today’s competitive business market, Robotic Process Automation (RPA) has emerged to streamline operations, enhancing efficiency, and drive productivity. Competitors are embracing RPA and reaping the benefits.
Recruit More Staff or Use RPA?

Recruit More Staff or Use RPA?

With increasing workloads from GDPR and whatever BREXIT brings, many teams are being asked to achieve more work. What are the choices?

Recruiting more staff has often been the answer. It certainly can motivate a team if great people with just the right skills and knowledge can be found quickly. Of course, that assumes that there is office space, etc. for them. The general position is that it takes considerable time and effort to recruit people, provide them the training and knowledge about how the team work before they become productive.

RPA, Robotic Process Automation, offers an alternative.

About us

Ether Solutions is a technology-centric consulting firm specialising in RPA, or Robotic Process Automation. This involves the judicious application of Artificial Intelligence (AI) to bolster the effectiveness of solutions, particularly in fields like Document Understanding and Email analysis. These technological solutions offer pragmatic approaches to enhancing productivity.

Operating from our Aylesbury headquarters, we presently serve clients throughout England, Scotland, Wales, and Northern Ireland. However, the predominant portion of our clientele is concentrated in the UK Super Cluster region, encompassing Oxfordshire, Buckinghamshire, Bedfordshire, Northamptonshire, and Cambridgeshire, along with the affiliated areas of Berkshire, Hertfordshire, London, and Birmingham.

Our Services Include:

RPA - Robotic Process Automation Information
Robotic process automation (RPA) streamlines conventional manual tasks carried out on desktops, tasks that are characterised by their predictability, repetitiveness, well-defined structure, and routine nature. These tasks can be executed on a predetermined schedule, triggered by specific events, or manually initiated. For the typical office worker, these monotonous duties, such as form filling, repetitive calculations, verifying information across different systems or websites, are not only time-consuming but also prone to errors. RPA enables these processes to be managed by a robotic workforce that operates quickly, with impeccable accuracy, without fatigue, and with the added advantage of easy scalability.

UiPath
UiPath is a leading provider of Robotic Process Automation (RPA) software. Ether Solutions, as a UiPath partner, specialises in constructing UiPath robots and UiPath Orchestration software to implement RPA solutions for their clients. These UiPath robots can be designed to interact with a wide range of interfaces, including web pages (such as websites, Salesforce, Workday, ServiceNow, Oracle), desktop applications (like MS Office, Email, PDF), and Citrix interfaces to applications like SAP, as well as older "Green Screen" applications found on mainframes, RS 6000, and AS/400 systems. Ether Solutions collaborates with clients to identify processes suitable for RPA and utilises its technical expertise to construct these robotic solutions.

Automation
Automation can be applied to any recurring task executed on computer systems, such as:
  • Extracting information from email attachments.
  • Utilising data from spreadsheets to update applications like CRM.
  • Verifying details by searching websites.
  • Updating customer portals with supply and shipment information.
  • Performing reconciliation tasks for various aspects like stock and bank accounts.
  • Processing tasks like invoices, orders, and job sheets.
Support Service
Ether Solutions recognises the significance of minimizing disruptions to your business-critical systems. They offer an extensive support service that includes choices for telephone support, remote connections, and routinely scheduled in-person visits. This support service is provided in addition to the software services delivered by the software vendor (e.g., UiPath). Ether Solutions' service centres on the configuration during deployment for your business and, if desired, can extend to include any custom or bespoke code integrated into the solution.

Wherever you require an RPA (Robotic Process Automation) solution, Ether Solutions can supply the appropriate consultants, whether it's in locations like Oxford, Milton Keynes, Cambridge, London, Birmingham, Northampton, High Wycombe, Aylesbury, Bedford, Kettering, Huntingdon, Bicester, or Banbury.

Enhancing productivity stands as the primary issue tackled by the automation solutions deployed by Ether Solutions.

Typical automation implementations are carried out within a span of days and weeks to ensure rapid results can be achieved.

Ether Solutions collaborates closely with client personnel to attain productivity improvements, and they share technological knowledge as needed to empower clients for future automation endeavours.

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