Company details for:

Giganet

(9)

Forum 4, 3 Parkway,
Whiteley,
Fareham,
Hampshire,
PO15 7AD,
United Kingdom

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Products

Business Leased Lines

Business Leased Lines

This is business internet as it should be.
Reliable connectivity, backed by ‘Excellent’ rated customer service, delivered by a provider who really puts you and your business first.

We can serve every business address in the UK, so when you check your postcode you will instantly be able to see a snapshot of what is available to you. A call to our team will unlock the full potential and we will give you as much time as you need to get to a no-obligation best possible solution.

With a direct relationship with 10 Tier 1 carriers, we can compare solutions and prices, as we have access to the very best on the market. Our wide range of resiliency and failover solutions and 6 hour fix SLA protects your business from disruption, so you can operate at your best, no matter what. Coupled with our own intelligent solutions software, we deliver immediate, problem-busting, custom solutions to suit every budget.

With a significant national presence, we also manage our own network, so with Giganet onside you can support your customers across the length and breadth of the UK. From SoHos to multi-site corps and whether you’re looking for one service or multiple, there is no need to look anywhere else. When you call us on 0800 107 8888 we will find the ultimate fit for you, and instantly.

Fast, effective, efficient.
Business FTTP Broadband

Business FTTP Broadband

Fast, reliable, full fibre business broadband you can rely on.
Backed by 6 hour fix SLA and 24/7 core network monitoring, plus:

- 1 static IP address (additional available at small extra charge)
- Unlimited data transfers
- Elevated traffic priority
- 24x7 Tech Support for critical issues
- Phone line rental (Care Level 4)
- 12m minimum term
- FREE install on 36m term
Resiliency & Backup Options

Resiliency & Backup Options

Resiliency & RO2
Reduce downtime and avoid mission-critical service loss with RO2.
Giganet leased lines are highly reliable from the get go, as they are delivered using point-to-point fibre circuits. Even still, a fault or an outage that’s out of our control could happen.

That’s why, for organisations whose connectivity is mission critical, we recommend designing a truly resilient connection. Having diverse, dedicated and resilient options means you can design your network with no single point of failure if you wish. So you stay connected, no matter what.

We offer three resiliency options:
1. RO2 (Resilience Option 2)
The very best solution for maximum resilience. RO2 circuits are engineered in such a way that there should be no single point of failure.

2. Diverse carrier − 99.99% uptime
We provide two leased lines to your business, with each routed via a different network carrier.

3. Broadband backup − 99.99% uptime
The simplest and least expensive route for most organisations. A leased line primary circuit, backed up by a secondary broadband circuit.
Business VoIP Solutions

Business VoIP Solutions

Forget clunky, expensive phone systems - we're here to supercharge your comms.

Whether you’re looking for a better solution or just want to save money, we have what you need. From on-premises, hybrid or cloud based, our flexible voice solutions work for your business, not against you.

With almost 20 years experience, our expert team will listen to your needs and advise you on what’s best. We can set you up with a brand new solution, or upgrade your existing phone system.

If you need flexible working, then our hosted solutions are just the ticket. Take calls on your handset, mobile application or PC, whether you’re in the office, at home or on the move. Giganet hosted voice solutions work seamlessly to make sure you never miss a call.
Splicecom Business Phone Systems

Splicecom Business Phone Systems

We’re a Splicecom Gold Partner
Splicecom is an award-winning unified communications platform, and Giganet has almost 20 experience deploying Splicecom solutions globally for mission-critical organisations. Splicecom’s eco-system enables scalable and flexible communications, with integrated reporting, recording, call centre, integration to business applications including Microsoft Teams, and much more.

Splicecom offers secure, end-to-end business voice and unified communication solutions, for deployment in on-premise, cloud based and hybrid applications, delivering tangible benefits for every company, irrespective of their industry, size or geographical spread.

Purchasing your Splicecom phone system from Giganet ensures you receive the highest level of Splicecom engineering excellence, response times to issues and customer requests and your system remains resilient and secure.

- 24×7 support with our own dedicated Splicecom engineers
- 20 years’ experience providing mission-critical solutions
- Choice of on-premise, hybrid or cloud deployments
- Pay monthly with rental, lease, or purchase outright
- Experts in Education, Professional Services and Hospitality

Choose from 3 options:
Cloud

- No on-site hardware − saving power, space and eliminating maintenance
- Flexibility − to scale users and features with ease
On premises
- On-site resilience and survivability − in case of connectivity issues
- Hardware for compliance/highly sensitive/ secure scenarios
Hybrid
- Hybrid provides the best of both worlds
MPLS

MPLS

Connect your sites with MPLS
Adding a new site doesn’t have to be complicated.
Our MPLS VPNs are secure, private, uncontended networks that can connect two or more sites together over a diverse range of circuit types, including FTTC/FTTP broadband and Ethernet. It’s backed with 99.99% uptime and money-back guarantees so you can connect with confidence.
Retain your private addressing and keep your routing tables small with no encryption overhead.

MPLS Options
1 - Connect to the cloud
Cloud internet break-out with a managed firewall or pair of redundant firewalls.
2- Auto failover
Auto failover MPLS tails including fibre Ethernet circuit backed up by a broadband connection.
3- Shared VPN
ShIVER (Shared Internet VPN Ethernet Routing) allowing MPLS VPN and internet access along a single Ethernet circuit.

Choose MPLS with Giganet
  • Private Wide Area Network fully managed and monitored by Giganet
  • Managed quality of service options
  • No overheads or instability of internet VPNs dropping out and failing to reconnect
  • No complexity with pre-shared keys/certificates/algorithms/and other VPN configuration
  • No requirement for expensive hardware for each site that is capable of supporting high bandwidth IPSec VPNs
  • No requirement to duplicate expensive hardware at each site with SD-WAN/hardware VPN solutions
  • Options for fully managed failover, RO2 and 100% uptime SLA
Find out more at: https://www.giganet.uk/mpls/
SD-WAN

SD-WAN

SD-WAN is a software-defined approach to connecting sites together to form a Wide Area Network (WAN). It can support two or more internet connections from different internet providers.

The network device can monitor the performance of the various internet connections to make intelligent choices as to which circuit is used for what type of data in real time, automatically. So packet loss sensitive data such as VoIP traffic can be prioritised over other traffic to make sure you get the best quality possible for your most important data.

Why not speak to one of our connectivity experts to find out how you can take advantage of SD-WAN? We have spent nearly two decades supporting businesses with the best internet and communications. And we’re very good at it.

Is SD-WAN right for you?
SD-WAN offers organisations that span the nation a more cost-effective way of linking sites together. It offers you choice, flexibility and doesn’t lock you into an ISP.

But businesses also have a choice of MPLS or even hybrid SD-WAN/MPLS solutions. MPLS is ideal for UK-based multi-site organisations requiring the best, fully-managed connectivity, managed QoS with higher SLAs than SD-WAN. Giganet’s MPLS offering is also very cost effective. You will be pleasantly surprised!

Ultimately, the choice is yours. Our connectivity experts will be able help. Get in touch and we can help you identify which one is right for your organisation, now and for the future.

We can look at your current set up and requirements to give you a range of options that can work for you.
Business Mobiles

Business Mobiles

No matter your usage or how many business mobiles you need.
We offer our customers the very best business mobile solutions, bespoke tariffs and service for mobile. It gives you a cost-efficient service with unmatched visibility and power.

We are experienced in securing excellent mobile packages from most major network providers including Vodafone, O2, and EE. We understand that a package that is perfect for another company may be completely wrong for you and your business.

Our business mobile plans
  1. Sharer Plan. Inclusive calls between sharers, inclusive voicemail retrieval, shared texts across all users and monthly shared data allowance.
  2. Single User Plan. Unlimited UK calls and texts, inclusive data − personal emails and internet usage, range of extras available and additional data options.
  3. Broadband Plan. Handheld data for web browsing, email, apps and tethering, mobile broadband with a full range of tariffs to suit all business needs and a full range of comprehensive solutions (iPhone & Android).
Cloud Contact Centre

Cloud Contact Centre

Utilise the cloud for seamless communication between your customers, agents and executives, wherever you are.

Your contact centre requires superior, productivity-enhancing features, flexible omni-channel communications, seamless integration and cloud agility, amongst other things. Our platform gives you all that and more, and we’ll build a bespoke solution tailored to your business.

Powerful contact centre features
  1. Complete communications. Voice, email, web chat, SMS, social media and more. Our comprehensive solution provides a unique desktop environment for complete control and seamless communication.
  2. Advanced skills routing. A powerful Automatic Contact Distribution (ACD) engine delivers to the right profile agent to maximise first-contact resolution and reduce handling time.
  3. Powerful script environment. Basic, complex, or dynamically-linked scripts are presented to agents − sales pitches, compliance statements, objection-handling, or even calculation-tables.
  4. Queues & campaigns. Multi-channel queueing presents all media types in a single, easy to use interface. This increases agent productivity, customer satisfaction, and reduces time-to-resolution.
  5. Analysis & reporting. A complete suite of pre-defined reports that aid decision making; and fully customisable. Call status, campaigns, agent reports, average wait times and much more
  6. Supervisor controls. A superior suite of supervisor and monitoring tools. Listen, whisper and conference-in to dialogue. Configurable supervisor views of queues, outbound campaigns, IVRs and much more.
Hyperfast Home Broadband

Hyperfast Home Broadband

Hyperfast full fibre broadband - everyone in your home online at once.

Full fibre without the faff. Giganet puts your experience first.

Streaming your favourite show? Fragging demons to burn off steam? Trawling through some 90’s dance classics on Spotify?

No problem!

This is internet without the faff. Want to speak to us? Easy − you can get straight through to a UK-based expert. (A real person, not a robot or an answer machine.)

Want to cancel? No worries. Cancel anytime. We won’t tie you down. And there are no pesky exit fees. And don’t worry about price increases. We have frozen prices until 2023.

Let’s talk terms
Let’s face it − few of us want to be tied into lengthy contracts. 18 months is a long stint.

So, here’s a plan. We are so confident you will be blown away by our service that we offer one-month rolling contracts.

And we promise: no nasty add-ons, no annoying price hikes, and no unpleasant surprises. No faff. Just one price, so you can sit back and do whatever it is you do online.

It’s our promise. Full fibre without the faff.
Flexible Business Internet - Burst to 1Gb/s

Flexible Business Internet - Burst to 1Gb/s

200Mb/s standard. 1Gb/s on demand.
200 Flex is the revolutionary product shaking up business internet as we know it. Designed to give ultimate flexibility for your business and cope with your ever-changing needs. With 200Mb/s standard, you can burst up to 1Gb/s at any time. No additional cost. And no need to call us.

It’s gigabit business internet, on demand. And benefits from a guaranteed 5-hour fix SLA for your peace of mind.

For a limited time, you can upgrade to our hyperfast, Flex service for just £199/m with three months free*.

*Terms and conditions apply. Check availability at www.giganet.uk/business
Giganet Local - Leased lines in Basingstoke, Salisbury & Winchester

Giganet Local - Leased lines in Basingstoke, Salisbury & Winchester

Business connectivity at an unbeatable price
Experience speeds, service, reliability, and prices like never before in Basingstoke, Salisbury & Winchester.

We connect directly into the internet exchange to cut layers, complexities, and costs to you. Our significant investment in the exchange means we can help businesses across our local cities upgrade to hyperfast, gigabit-capable internet, for less.

If that’s not enough, we’re giving you THREE more reasons to switch to Giganet.
Local businesses can now get 1Gb/s dedicated leased line for just £333 with 3 months free.

Internet your business can rely on
  • Unbeatable business internet - We interconnect to the local exchange to give you the best service and price available in our local cities. Upgrade to dedicated gigabit leased line for just £333 with 3 months free.
  • Industry leading SLAs - We proactively manage our network 24/7 to fix issues even before they affect you. But if there is an issue, we offer a 6hr fix SLA to get you back up and running as quickly as possible.
  • Excellent rated service - We’ve been trusted to support local businesses with connectivity and communications for over 19 years, proven by our ‘Excellent’ rated customer service and technical support.
For nearly two decades, we’ve helped businesses with the best connectivity.
When you need to speak with us, you will quickly get through to a UK-based expert. No call centres, no scrolling through endless menu options, no frustratingly long wait times and no script.
It’s one of the reasons we are rated ‘Excellent’ by Trustpilot.
You won’t regret making the switch to Giganet.
Giganet Partner Programme

Giganet Partner Programme

Extend your business offering and on-board new customers with Giganet’s leading connectivity solutions.

Bringing together the power of three infrastructures; our own, CityFibre and Openreach, we are able to offer a powerful selection of business FTTP and ethernet offerings, plus business telephony services. As leaders in the delivery of business FTTP, and true champions of full fibre, Giganet is uniquely positioned to enable transformative business communications solutions.

With our triple network infrastructure and unique partnerships, Giganet offer the best price, service and reliability for businesses of all sizes. Our significant national presence means we can help you support your customers across the country.

As a Giganet partner, you’ll benefit from our decades of experience, sales enablement tools and sales incentives. Our in-house engineers are experts in connectivity and you’ll have a business partner to speak to whenever you need − no call centres, no scripts, no ifs, no bots. You’ll have instant access to our competitive pricing and support, to help you drive sales.

We manage our own network, which means we take full responsibility and control for setting up, analysing and maintaining our services for all our clients. Customer service is incredibly important to us and we are proud to have achieved an ‘Excellent’ rating on Trustpilot.

Why? Unlike others, we don’t do misleading offers, price hike our customers after contract or put auto-attendants on our lines. So during our operating hours you, or your customers can get swiftly, and directly through to our team.

About us

Clever Connectivity Your Business Can Rely On

This is business internet as it should be. Reliable connectivity, backed by ‘Excellent’ rated customer service, delivered by a provider who really puts you and your business first.

We can serve every business address in the UK, so when you check your postcode you will instantly be able to see a snapshot of what is available to you. A call to our team will unlock the full potential and we will give you as much time as you need to get to a no-obligation best possible solution.
With a direct relationship with 10 Tier 1 carriers, we can compare solutions and prices, as we have access to the very best on the market. Our wide range of resiliency and failover solutions and 6 hour fix SLA protects your business from disruption, so you can operate at your best, no matter what. Coupled with our own intelligent solutions software, we deliver immediate, problem-busting, custom solutions to suit every budget.

With a significant national presence, we also manage our own network, so with Giganet onside you can support your customers across the length and breadth of the UK. From SoHos to multi-site corps and whether you’re looking for one service or multiple, there is no need to look anywhere else. When you call us on 0800 107 8888 we will find the ultimate fit for you, and instantly.

Fast, effective, efficient.

We are proud to be recognised by our peers in the communication industry. We have won over 30 industry awards in recent years, including the prestigious ‘Overall Fibre Provider of the Year’ at the 2022 Fibre Provider Awards.

As well as winning ‘High Growth Tech Company’ and ‘Employer of the Year’ at the 2022 South Coast Tech Awards, we have been highly commended for awards including ‘Best Rural Fibre Provider’ and ‘Fibre Provider Investment’.
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