Impact IT Solutions

Comprehensive Managed IT Services tailored to your business needs. 

Internal IT department or rely on outsourced IT? Our Managed IT packages are designed to handle all your IT needs, so you can focus on your core business.

With over 20 years of experience providing a wide range of IT solutions for businesses across the UK, we have gained recognition for our quick response times, professionalism and effective communication, earning a 98.3% customer satisfaction rate for our support services.

Choose the best plan for your business

We offer tailored support through three core packages, each fully customisable to fit your business needs. With 24/7 monitoring and proactive support, our services ensure your systems run seamlessly with minimal downtime, maximising productivity.

Whether you have an internal IT department or outsource your IT fully, we can help you make the right choice when it comes to selecting an IT support package. Choosing the right package can help protect your business, enhance productivity, and provide peace of mind knowing your IT infrastructure is in expert hands. Whether you need basic support, extended assistance, or advanced cybersecurity, our packages are designed to be flexible and provide the solutions your business needs to thrive in the digital age.

Each of our packages are fully customisable to fit your unique needs, so we recommend speaking with one of our experts to find the best option for your business.

Our team of experts can help you power your digital future through innovative tools and strategies that streamline your operations, improve collaboration and drive success.

Digital transformation for a modern workplace

Adapt to the future of work with solutions designed to help your business work smarter, not harder. Our bespoke services are tailored to meet your unique needs and goals, from enhancing teamwork to virtualising servers for efficiency.

Cloud transformation for agility and growth

Unlock the full potential of the cloud with Microsoft 365 and Azure. Our experts ensure a seamless transition to flexible, secure and cost-effective cloud solutions that fit your business needs.

Do you have a business continuity and disaster recovery plan?

A lot of businesses put faith in their IT team to ensure they have a suitable plan for recovery. Most people think that in the event of a disaster, they would simply recover from their backups, but how would you do this? How long would it take? And what would the cost of downtime be to your business?

Our business continuity solutions mitigate against unexpected disasters and disruption, and can provide seamless recovery with almost zero downtime. Our services aim to get your business back up and running within a timeframe that suits you.

The foundation of your business success

A strong IT infrastructure keeps your business running smoothly, supporting everything from networking to cloud services and security. Whether on-premise or in the cloud, with the right strategies and tools we can help you drive innovation, enhance productivity and ensure long-term growth.

Our offering

• Structured cabling
• Wi-Fi & network infrastructure
• Security systems
• Asset management

Advanced CCTV and access control for secure facilities

Ensure the safety of your assets and personnel with state-of-the-art security solutions designed to protect your premises. Our CCTV and access control systems deliver real-time monitoring, advanced access management and seamless integration with your existing infrastructure to create a secure and efficient environment.

CCTV surveillance for real-time monitoring

Keep your premises under constant watch with high-resolution CCTV surveillance systems that provide: 

• Real-time monitoring: Stay informed with live video feeds of critical areas 
• Playback capabilities: Review recorded footage with ease for incident analysis 
• Remote Access: Monitor your property from anywhere, ensuring round-the-clock security for assets and personnel

Our CCTV solutions are tailored to your specific requirements, giving you peace of mind knowing everything is covered.

Door entry and access control systems

Enhance control over who can access sensitive areas with bespoke door entry solutions, including: 

• Custom access control: Restrict entry to authorised personnel using card readers, PINs or biometric systems 
• Audit trails: Track and log access attempts to maintain accountability 
• Enhanced security: Safeguard high-risk areas with layered authentication and monitoring capabilities 

Our systems are designed to adapt to your security needs, ensuring a flexible and scalable approach to access control.

Seamless integration and ongoing maintenance

Maximise the value of your security systems with expert integration and support: 

• Infrastructure integration: Connect new systems effortlessly with your existing technology to create a unified security network
• Regular maintenance: Ensure optimal performance with routine checks and updates 
• Progressive upgrades: Stay ahead of evolving security threats with proactive upgrades to your systems 

Our team ensures your security solutions remain reliable, effective and aligned with your operational needs.

Foundation for strong connectivity

A strong IT infrastructure starts with structured cabling that supports your organisation’s current and future networking needs. Our structured cabling solutions provide the reliability and efficiency you need to support your voice, data and multimedia requirements.

Our services include:

• Design and implementation: Bespoke solutions for new projects
• Structured data cabling installation: Ensuring optimal connectivity
• Network infrastructure design: Tailored to your business needs
• Fibre connectivity: High-speed, future-proof solutions

Industry-leading communications and collaboration solutions

Empower your business with modern solutions that enable seamless collaboration for your team and customers. Our suite of communication solutions combines advanced technologies to drive productivity and efficiency across your team, helping you succeed through technology. From high-quality voice systems to immersive virtual environments, we provide solutions tailored to meet the unique needs of modern businesses.

Reliable Wi-Fi infrastructure for high-performance connectivity

Seamless connectivity is essential for modern businesses. Our specialist Wi-Fi installation team provides tailored solutions with advanced technology to keep your network fast, reliable and secure. Whether you're replacing outdated systems, expanding office coverage or connecting separate buildings via wireless bridges, we design and implement solutions that fit your needs without disrupting your operations.

Cyber security solutions for a secure modern workspace

In today’s fast-paced digital world, cybersecurity is no longer optional, it’s essential. As cyber threats become more sophisticated, businesses must adopt proactive and flexible strategies to safeguard their operations and data.Our comprehensive cybersecurity services are designed to:

• Defend against known and emerging vulnerabilities
• Provide real-time threat detection and mitigation
• Ensure compliance with industry regulations

Key cyber security solutions tailored to your needs:

1. Cyber Essentials Certification:

Achieving and maintaining Cyber Essentials and Cyber Essentials Plus certification is a vital step in securing your business. The scheme is backed by the government, these certifications equip you with a strong defence against the most common cyber threats and validate your commitment to data security, which can give you a competitive advantage. 

• Cyber Essentials: Focuses on key areas of cyber security, ensuring your systems have fundamental safeguards in place to reduce risk. This certification demonstrates to customers and partners that your organisation takes data security seriously.
• Cyber Essentials Plus: Builds on the basic certification, offering more in-depth analysis, including hands-on technical verification, to ensure that security standards are actively implementedBy achieving Cyber Essentials Plus, you reinforce your organisation’s security and are better positioned to negotiate insurance policies and comply with regulatory requirements.

2. Endpoint detection and response (EDR)

Protect your business with EDR—an advanced cybersecurity solution that monitors and neutralises threats across your network’s endpoints in real-time. Unlike traditional antivirus tools, EDR uses behavioural analysis to detect and respond to threats before they cause harm.

Key benefits of EDR: 

• Behaviour-Based Threat Detection: Identify new or “zero-day” threats by analysing patterns and behaviour, rather than relying on virus definitions.
• Rapid Incident Response: Isolate compromised devices to prevent threats from spreading across your network.
• Threat Intelligence: Gain detailed data about attack patterns to strengthen your overall security strategy. 

EDR integrates seamlessly with SIEM (Security Information and Event Management) and other monitoring tools, giving you and your IT team a unified and proactive approach to cyber security.

3. Advanced antivirus and phishing protection

Malicious emails, phishing scams and ransomware attacks remain top threats to organisations. Our advanced antivirus and phishing protection solutions provide a strong line of defence to keep your network secure.

• Advanced Antivirus: Prevents malware and ransomware attacks by detecting and neutralising threats before they reach your systems.
• Phishing Protection: Guards against phishing attacks, including spear phishing, whaling, smishing and vishing.
• Spam Filtering: Stops malicious emails from reaching your team with industry-leading email security solutions. 

These tools actively reduce the risk of cyber incidents, ensuring that your employees and systems are protected against the most common and dangerous attack points.

Industry leading backup and data protection solutions

Secure your sensitive information against corruption, compromise and loss, ensuring your business remains operational no matter what challenges arise.

Is your business prepared for the unexpected?

Many businesses trust their IT team to handle recovery in the event of a disaster. However, have you ever considered the specifics?

• How quickly can your business recover critical data?
• What’s the cost of downtime to your operations and reputation?
• Are you confident in meeting compliance requirements during an audit or security breach?

We specialise in creating tailored data protection and disaster recovery strategies to minimise downtime, protect your organisation’s reputation and ensure seamless compliance with regulatory standards.

Data Protection Solutions:

1. Microsoft 365 Data Backup: 

• Safeguard critical collaboration tools like Microsoft Teams, SharePoint and email
• Protect against accidental deletions, cyber-attacks and service outages

2. Automated and Encrypted Backups

• Set up regular, automated backups with end-to-end encryption
• Ensure quick recovery from cyber incidents, hardware failures or human errors

3. GDPR and Regulatory Compliance

These solutions protect your critical data assets, reduce downtime in the event of an incident, and ensure you meet regulatory standards with ease.

Comprehensive Managed IT Services tailored to your business needs

Internal IT department or rely on outsourced IT? Our Managed IT packages are designed to handle all your IT needs, so you can focus on your core business. We offer tailored support through three core packages, each fully customisable to fit your business needs. With 24/7 monitoring and proactive support, our services ensure your systems run seamlessly with minimal downtime, maximising productivity.

1. Essentials Package: ideal for small businesses needing essential IT support

2. Comprehensive Packages: Perfect for growing businesses requiring broader IT services.

3. Advanced Package: Tailored for businesses needing proactive IT management and expertise. 

Whether you have an internal IT department or outsource your IT fully, we can help you make the right choice when it comes to selecting an IT support package.

Choosing the right package can help protect your business, enhance productivity, and provide peace of mind knowing your IT infrastructure is in expert hands. Whether you need basic support, extended assistance, or advanced cybersecurity, our packages are designed to be flexible and provide the solutions your business needs to thrive in the digital age.

Each of our packages are fully customisable to fit your unique needs, so we recommend speaking with one of our experts to find the best option for your business.

IT security solutions for a secure modern workspace

In an increasingly digital world, your business security is more important than ever. At Impact IT Solutions, we prioritise keeping your operations safe and secure. Whether it's defending against cyber threats or ensuring business continuity through reliable data protection, we offer comprehensive solutions designed to safeguard your organisation.

Cyber Security: Defend against digital threats

As cyber threats evolve in sophistication, your security measures must keep pace. Our tailored cyber security solutions provide proactive protection to defend your organisation against both known and emerging threats. With real-time threat detection, advanced antivirus, phishing protection, EDR and ransomware protection, we help ensure your business stays one step ahead of potential risks

• 600 million cyberattacks per day ranging from ransomware to phishing to identity attacks.
• 2.75x year-on-year surge in ransomware attacks that are becoming more complex and evasive

Data Protection & Backup: Be ready for the unexpected

In the face of cyber incidents, hardware failures or natural disasters, data protection is critical. We provide industry-leading backup and recovery solutions to ensure that your business can quickly recover from any disruption, minimising downtime and ensuring compliance with regulatory requirements. From Microsoft 365 backups to automated encrypted solutions, we’ve got you covered.

• 80% of organisations have attack paths that expose critical assets

• 83% of organisations face more than one data breach in their lifetime

Don’t leave your business vulnerable

Our team of experts can help assess your current security stance and offer comprehensive solutions designed to safeguard your business.

Asset management: maximise the value of your IT resources

Efficient management of your IT assets is critical for maintaining accountability, optimising productivity and supporting informed decision-making. Our comprehensive asset management solution provides full visibility into your IT environment, allowing you to track, monitor and maintain hardware and software assets effectively.

What we offer:

• Detailed Asset Tracking
• Automated Inventory Management and Reporting
• Proactive Maintenance and IT Support 

Unlock smarter asset management solutions with our expert services. 

Unlock the future of business communication with VoIP

Voice over Internet Protocol (VoIP) transforms traditional telephony by delivering high-quality voice communication over the Internet. Whether you're a growing startup or an established enterprise, VoIP provides scalable and reliable solutions designed to enhance connectivity and reduce costs.

Why choose VoIP for your business:

Switching to VoIP unlocks significant advantages, making it the preferred choice for modern businesses:

• Cost Savings: Reduce your telephony expenses by routing calls over the Internet instead of traditional phone lines. Perfect for businesses with high call volumes or remote teams
• Flexibility: Make and receive calls from any device- smartphones, tablets, desktops or laptops. Ensure seamless communication whether in the office, at home or on the go
• Service-oriented: Benefit from powerful tools like call forwarding, voicemail-to-email, auto-attendants and call analytics
• Advanced Features: Benefit from powerful tools like call forwarding, voicemail-to-email, auto-attendants and call analytics

VoIP phone options to suit every need

Switching to VoIP unlocks significant advantages, making it the preferred choice for modern businesses:

Select from a range of VoIP phones tailored to your unique requirements:

• Standard desktop phones: perfect for office environments
• USB phones: compact and efficient for desktop use
• Softphones: software-based solutions for flexibility on any device
• Conference phones: ideal for team meetings and collaboration
• Video Phones: enable face-to-face communication for remote teams and clients

Ready to upgrade your communication system? Contact us today to explore the perfect VoIP solution for your business.

Seamless communication with Microsoft Teams integration

Take your business communication to the next level with Microsoft Teams Phone. Combining chat, video, and voice calling into one unified platform, Teams Phone enables seamless communication both internally and externally, all within the familiar Teams interface.

Key benefits of Teams Phone: 

• Integrated Communications Hub
• Advanced Call Features
• Connect Anytime, Anywhere

Ready to upgrade your communication system?  Contact us today to learn how Teams Phone can transform the way your organisation connects. Visit Teams Room page for more advanced conferencing solutions.

Transform your meeting spaces with advanced video conferencing

Turn any meeting space into a powerful collaboration hub. Designed to seamlessly integrate with Microsoft Teams, Teams Room offers high-quality video conferencing solution that ensures effortless communication and collaboration, no matter where your team or clients are located.

Key benefits of Teams Room:

• Intelligent and inclusive 
• Flexible and scalable
• Easy to deploy, manage and secure

Why choose Teams Room for your workplace

Teams Room transforms any meeting space into a modern collaboration environment. It not only enhances the way teams communicate but also empowers stronger collaboration and productivity, whether you’re meeting internally, with clients or with remote team members.

Ready to upgrade your meeting spaces? Contact us today to learn how Teams Room can help streamline communication and bring your team closer together.

Virtual Reality: Next generation training and collaborative solutions

Virtual Reality (VR) solutions bring new possibilities to training, presentations, and team collaboration by creating highly immersive and interactive experiences. With VR, businesses can simulate real-world scenarios for training or engage clients with visually compelling demonstrations.

Key VR applications for businesses:

• Enhanced training programs
• Immersive product demos
• Collaborative design and planning 

Why choose VR for your business?

Elevate employee training by integrating VR solutions into your business, creating unforgettable client experiences and inspire collaboration like never before. Whether you’re enhancing safety protocols or unveiling a groundbreaking design, VR opens up endless possibilities for innovation and engagement.

Ready to unlock the potential of VR? Contact us today to explore how Virtual Reality can transform your business operations.