Company details for:
IT Support Partners
(1)
St Johns Innovation Park,
Cowley Road,
Cambridge,
Cambridgeshire,
CB4 0WS,
United Kingdom
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Products
Managed IT Support from ITSP
Why choose managed services?
ITSP’s Managed Support Service is about more than just fixing a broken computer or recovering your data when someone knocks a cup of tea over their laptop. We will still do that of course, but our main aim is to work in partnership with you to help you achieve your business goals through the use of IT.
We build a partnership with you over time, in which our interests are aligned with yours. We get to know you and your business so we can advise the best ways to harness the power of your existing systems, implement improvements and advise on how technology can help you to grow.
ITSP’s Managed Support Service is about more than just fixing a broken computer or recovering your data when someone knocks a cup of tea over their laptop. We will still do that of course, but our main aim is to work in partnership with you to help you achieve your business goals through the use of IT.
We build a partnership with you over time, in which our interests are aligned with yours. We get to know you and your business so we can advise the best ways to harness the power of your existing systems, implement improvements and advise on how technology can help you to grow.
Cloud Services
The future is in the Cloud
The introduction of Cloud software has revolutionised the way businesses work and collaborate, making it simpler for colleagues to work together and share information regardless of where they are based.
Whether you’re using Microsoft 365, the Google Suite, Amazon Drive, Dropbox or any of the other cloud networks out there, we can help to ensure that you are doing so securely and in a way which increases efficiency for your business.
What is the Cloud?
In its simplest form, The Cloud is essentially remote server space.
Software companies develop programmes and apps which access and store your data in this server space.
The convenience of this service has revolutionised so many parts of our lives from the way we do business, share information or store our personal photos to the way we consume entertainment and the ease with which we can keep in touch with colleagues, customers, friends and family.
Microsoft 365
People often think that Microsoft 365 is the same thing as Microsoft Office 365. However, there are some significant fundamental differences. so we’ll start by explaining what those are.
What is Microsoft Office 365
Microsoft Office 365 is the cloud version of the suite of Microsoft’s software applications and collaboration tools.
Some of the programs and tools you will be very familiar with like Word, PowerPoint, Excel, Outlook and Sharepoint online. Some you may be less clear about such as; Teams, One Drive, Yammer, One Note, Exchange, Planner, Online Meetings (formerly Skype for Business), Sway, Customer Relationship Management Tools and more…
MS Office 365 is a subscription service so the specific programs you have access to, the number of user accounts and the size of your cloud storage space, will depend on which package you choose.
So what is Microsoft 365 then?
Microsoft 365 includes Microsoft Office 365, but also comes with Windows 10 (Microsoft’s latest operating system), Enterprise Mobility and Security.
Microsoft 365 has the ability to manage users and devices via a single console (i.e. adding new user accounts and removing old ones and managing security access) − a key requirement for most businesses.
Like all cloud services, Microsoft 365 is also a subscription service, so the level of functionality depends on the plan you choose.
What is Microsoft Office 365
Microsoft Office 365 is the cloud version of the suite of Microsoft’s software applications and collaboration tools.
Some of the programs and tools you will be very familiar with like Word, PowerPoint, Excel, Outlook and Sharepoint online. Some you may be less clear about such as; Teams, One Drive, Yammer, One Note, Exchange, Planner, Online Meetings (formerly Skype for Business), Sway, Customer Relationship Management Tools and more…
MS Office 365 is a subscription service so the specific programs you have access to, the number of user accounts and the size of your cloud storage space, will depend on which package you choose.
So what is Microsoft 365 then?
Microsoft 365 includes Microsoft Office 365, but also comes with Windows 10 (Microsoft’s latest operating system), Enterprise Mobility and Security.
Microsoft 365 has the ability to manage users and devices via a single console (i.e. adding new user accounts and removing old ones and managing security access) − a key requirement for most businesses.
Like all cloud services, Microsoft 365 is also a subscription service, so the level of functionality depends on the plan you choose.
Cyber Security
The bottom line...
The safety and security of data is one of the hottest topics in the IT and wider world today. Paradoxically, it is a much neglected priority for many small to medium sized businesses.
And we understand why; your to-do list is infinite.
But trust is currency, particularly when it comes to eCommerce, so the cost of not securing your data has never been higher. Whether that data is your customer’s personal information, internal messages, confidential financial documents or your secret recipe, we want to help you keep it safe
The good news is that we can help you assess and modernize your security protocols, and give you peace of mind that you are doing everything you can to protect your customers, your suppliers and your business.
The safety and security of data is one of the hottest topics in the IT and wider world today. Paradoxically, it is a much neglected priority for many small to medium sized businesses.
And we understand why; your to-do list is infinite.
But trust is currency, particularly when it comes to eCommerce, so the cost of not securing your data has never been higher. Whether that data is your customer’s personal information, internal messages, confidential financial documents or your secret recipe, we want to help you keep it safe
The good news is that we can help you assess and modernize your security protocols, and give you peace of mind that you are doing everything you can to protect your customers, your suppliers and your business.
Cloud Telephony
What is Cloud Telephony?
Cloud Telephony is a phone system optimised for business that runs through your local internet connection. Unlike traditional office phone plans, moving your communication infrastructure to the cloud means your employees can access their phones whether they’re on-site or working from home.
Why choose 3CX Cloud Telephony for your business?
3CX Cloud Telephony has been revolutionizing the way businesses communicate by providing all the key features of a standard office phone network, with added flexibility at a lower price point.
Some of the added benefits that come with implementing 3CX Cloud Telephony:
- Reduced cost to your business by using an internet-based communication set-up.
- In-built flexibility making it easy to scale up as your business grows.
- Integrated video conferencing capabilities at no extra cost.
- Live chat and social messaging features allowing you to create more lines of communication with potential customers.
- Call forwarding capabilities allowing employees to receive business calls on their personal mobile.
Cloud Telephony is a phone system optimised for business that runs through your local internet connection. Unlike traditional office phone plans, moving your communication infrastructure to the cloud means your employees can access their phones whether they’re on-site or working from home.
Why choose 3CX Cloud Telephony for your business?
3CX Cloud Telephony has been revolutionizing the way businesses communicate by providing all the key features of a standard office phone network, with added flexibility at a lower price point.
Some of the added benefits that come with implementing 3CX Cloud Telephony:
- Reduced cost to your business by using an internet-based communication set-up.
- In-built flexibility making it easy to scale up as your business grows.
- Integrated video conferencing capabilities at no extra cost.
- Live chat and social messaging features allowing you to create more lines of communication with potential customers.
- Call forwarding capabilities allowing employees to receive business calls on their personal mobile.
Back-up and Contingency Planning
Would your business survive a critical event?
Not only do you have to be vigilant against the threat of malware, viruses and other security breaches, businesses also need to be aware of the physical safety of their data.
You probably have some sort of back-up in place, but have you ever checked that it is actually working?
Where is that backed-up data stored (Is it all on the same site)?
Is your tech safe from fire or fire or flood damage?
What would the impact be on your business if the contents of your offices disappeared overnight?
Not only do you have to be vigilant against the threat of malware, viruses and other security breaches, businesses also need to be aware of the physical safety of their data.
You probably have some sort of back-up in place, but have you ever checked that it is actually working?
Where is that backed-up data stored (Is it all on the same site)?
Is your tech safe from fire or fire or flood damage?
What would the impact be on your business if the contents of your offices disappeared overnight?
Project Management & Impartial Consultancy
What's on your To-do List?
All businesses have different need, so the way we see it, any IT requirement which falls outside our agreed support services gets the full project treatment.
Whether it’s a low risk upgrade to a complete infrastructure overhaul, we will sense check that your project meets it’s intended goal, as well as the needs of your business, plan it out and implement it on time and on budget.
If you have an IT project in mind, that thing you’ve been wanting to implement for a while but you don’t know where to start, talk to us today.
What Kind of IT Projects do we Manage?
At ITSP, we understand that every business is unique with individual requirements so this is just a taster of what we can help you with.
Whether you are looking for the roll out of a new Operating System or Network, are moving offices, or changing the way your staff work together, ITSP are able to help and welcome the opportunity to discuss your needs.
Here are some examples of the kind of projects we typically deliver.
- Migration to Microsoft 365
- Instituting remote working practices
- Security audits and certification
- The planning, design and implementation of new office set ups or relocations, including cabling, server installation (or cloud server set up), workstation installation, internet services and printing.
- Provision and set up of private cloud servers
- Development of business continuity plans including supporting private cloud servers
Whatever the complexity or scale of the IT infrastructure project you wish to implement you can be confident that ITSP will provide the resources, expertise and care required to ensure it goes without a hitch.
All businesses have different need, so the way we see it, any IT requirement which falls outside our agreed support services gets the full project treatment.
Whether it’s a low risk upgrade to a complete infrastructure overhaul, we will sense check that your project meets it’s intended goal, as well as the needs of your business, plan it out and implement it on time and on budget.
If you have an IT project in mind, that thing you’ve been wanting to implement for a while but you don’t know where to start, talk to us today.
What Kind of IT Projects do we Manage?
At ITSP, we understand that every business is unique with individual requirements so this is just a taster of what we can help you with.
Whether you are looking for the roll out of a new Operating System or Network, are moving offices, or changing the way your staff work together, ITSP are able to help and welcome the opportunity to discuss your needs.
Here are some examples of the kind of projects we typically deliver.
- Migration to Microsoft 365
- Instituting remote working practices
- Security audits and certification
- The planning, design and implementation of new office set ups or relocations, including cabling, server installation (or cloud server set up), workstation installation, internet services and printing.
- Provision and set up of private cloud servers
- Development of business continuity plans including supporting private cloud servers
Whatever the complexity or scale of the IT infrastructure project you wish to implement you can be confident that ITSP will provide the resources, expertise and care required to ensure it goes without a hitch.
About us
Cambridge based IT specialists, IT Support Partners are your reliable human managed computer support and IT company. IT Support Partners, also known as ITSP would love to hear how we can help you with a specific project, outsourcing or changing your current IT support structure.
We are an established managed IT support services provider that offers comprehensive support and maintenance packages to small and medium-sized businesses across a range of industries since 2002.
As a result of ITSP's excellent reputation for quality and ‘over and above’ service, we have been able to develop long-term relationships with both clients and suppliers. Among our clients are manufacturing companies, charities, agencies and professional service firms.
We offer regular on-site visits, impartial consultations and the peace of mind that an expert is always available if you need it. As such your business remains protected by the peace of mind that comes from knowing your IT infrastructure is stable and reliable.
Services include;
Managed IT Support - By learning about you and your business, we can advise you on how to best harness the power of your existing systems, implement improvements, and take advantage of technology to grow your business.
Cloud Services - No matter what cloud service you use, whether Microsoft 365, Google Suite, Amazon Drive, Dropbox, or another, we can ensure you are doing so securely and in a way that increases your efficiency.
Microsoft 365 - Besides Microsoft Office 365, Microsoft 365 includes Windows 10 (Microsoft's latest operating system), Enterprise Mobility, and Security. Most businesses require a single console that allows them to manage users and devices (such as adding new users and removing old ones, as well as managing security access). With Microsoft 365, this requirement can be met.
Cyber Security - Keeping your customers, suppliers, and business safe is our top priority, and we can help you assess and modernise your security protocols.
Cloud Telephony - Cloud Telephony is a phone system optimised for business that runs through your local internet connection. Cloud-based communication means employees can access their phones whether they're at their desks or at home, unlike traditional office phone plans.
Back up & Disaster Recovery - Businesses should not only be vigilant about malware, viruses and other security breaches, but they should also take precautions to ensure that their data is physically secure - this is where ITSP can help.
Project Management - We base our IT support services on the fact that every business has different needs. Therefore, we treat every IT requirement that falls outside our agreed support services as if it were a full project. We'll help you plan and execute your project on time and within budget, regardless of whether it is a low-risk upgrade or a complete infrastructure overhaul.
We are an established managed IT support services provider that offers comprehensive support and maintenance packages to small and medium-sized businesses across a range of industries since 2002.
As a result of ITSP's excellent reputation for quality and ‘over and above’ service, we have been able to develop long-term relationships with both clients and suppliers. Among our clients are manufacturing companies, charities, agencies and professional service firms.
We offer regular on-site visits, impartial consultations and the peace of mind that an expert is always available if you need it. As such your business remains protected by the peace of mind that comes from knowing your IT infrastructure is stable and reliable.
Services include;
Managed IT Support - By learning about you and your business, we can advise you on how to best harness the power of your existing systems, implement improvements, and take advantage of technology to grow your business.
Cloud Services - No matter what cloud service you use, whether Microsoft 365, Google Suite, Amazon Drive, Dropbox, or another, we can ensure you are doing so securely and in a way that increases your efficiency.
Microsoft 365 - Besides Microsoft Office 365, Microsoft 365 includes Windows 10 (Microsoft's latest operating system), Enterprise Mobility, and Security. Most businesses require a single console that allows them to manage users and devices (such as adding new users and removing old ones, as well as managing security access). With Microsoft 365, this requirement can be met.
Cyber Security - Keeping your customers, suppliers, and business safe is our top priority, and we can help you assess and modernise your security protocols.
Cloud Telephony - Cloud Telephony is a phone system optimised for business that runs through your local internet connection. Cloud-based communication means employees can access their phones whether they're at their desks or at home, unlike traditional office phone plans.
Back up & Disaster Recovery - Businesses should not only be vigilant about malware, viruses and other security breaches, but they should also take precautions to ensure that their data is physically secure - this is where ITSP can help.
Project Management - We base our IT support services on the fact that every business has different needs. Therefore, we treat every IT requirement that falls outside our agreed support services as if it were a full project. We'll help you plan and execute your project on time and within budget, regardless of whether it is a low-risk upgrade or a complete infrastructure overhaul.
