The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.
Fantastic service from Ben and the team at MF Telecom Services, from our first call through to our new phone system being setup swiftly for us, we were impressed throughout. We highly recommend MF Telecom Services.
Anonymous . of MJV Consulting - 08/05/2025
Extremely impressed and happy customer. Freddie and the team at MFTS have sorted our broadband and phone line following total incompetence from BT. No hesitation in recommending them.
Sandra Summers - 12/02/2025
We came across MF Telephone Services Ltd by searching for a company who dealt with our previous telephone system, and I am very pleased that we did so.
Having dealt with a number of IT and telephone services companies over many years I understand how important it is to appreciate the complex nature of evolving technology and to interact positively with your technology providers.
Having been less than impressed with a number of companies in this sector I was very pleased to appoint MF Telephone Services Ltd to provide our new telephone system based on digital VOIP technology.
From the very first contact with MF Telephone Services Ltd despite having reservations about moving to a VOIP system I was reassured and having met with Ben I was impressed with their competence.
Hassan and Liam undertook the installation and were very competent and thorough in their approach.
The cost of our new telephone system was very competitive when compared to other quotations received and included a credit for our existing system.
I have no hesitation in recommending MF Telephone Services Ltd to others who I am sure will be similarly impressed.
David Cunningham - 12/02/2025
As a customer who predominantly works from home, it is always a curse when the broadband goes down. But Liam and Ayisha were amazing. They not only kept me updated on my repair, they made sure they kept communicating with me until it was fixed and was working correctly. Brilliant customer service that made me feel I was the best hands. Thank you
James Lemont - 12/02/2025
MF Telecom Services recently up-graded our whole phone system, and from start to finish made is a straightforward process and the MF Team were all very helpful - would have no hesitation in recommending their services. The Waterhouse Group Insurance Brokers
Paul Waterhouse - 12/02/2025
A great service and i would highly recommend MF Telecoms. Uk Based with people who understand what they are actually doing. Miles better than all of their competitors. Couldn't recommend MF Telecoms any more than already do. 10/10 service and the same for the product.
Neil Rogers - 12/02/2025
MF Telecom Services have been a great addition to our business meaning we have a secure, fully functioning system with great personable staff where nothing asked is too much.
Anonymous . of Jenpro Gwer Ltd - 12/02/2025
I have used MF Telecom Services for many years for both the companies that I manage. They have always be extremely efficient and proactive. I love that they respond to all queries so quickly and the whole team are so friendly and helpful.
Kate Holman - 12/02/2025
First class service, always quick to respond, good value for money.
M T of Fidelia Partners - 12/02/2025
When our old, out of date, non-VOIP phone system broke down MF telecoms were the only company that would repair it. Everyone else just tried to sell us a new system. Then when that system died MF Telecoms were the only company that gave us sensible, level headed advice on what our options were for a new VOIP system. Since then we’ve had 5 years of impeccable, faultless service. Can’t recommend them highly enough.
Simon Cozens - 10/02/2025
Highly recommend for helping with cyber security. First a health check and then a thorough report on what is needed to protect your business.
Nicola Y - 06/07/2023
We are a law firm and have recently moved to hosted solutions with MF. They are a young and energetic firm and hungry for work. Their response and support has always been brilliant. Keep it going MF, the market is dearth of good companies like you.
Kumar Subramani of KTS Legal Limited - 05/07/2023
MF Telecom are responsive and helpful every time we have a problem or any other issue that needs sorting out. So refreshing compared to our previous maintenance company.
Claire Turner - 04/07/2023
We have used MF Telecoms Services for a number of different jobs and I have been very pleased with their work and communication.
The team are very professional and helpful and I would recommend them highly.
Gareth Borer - 03/07/2023
How refreshing to work with everyone at MF Telecom. We have only recently changed supply to MF and the complete experience of sales, setup and support has been smooth and honest. Thank you. Highly recommended.
Tim Head - 30/06/2023
Recently moved Lines and Calls along with PBX support to MF and it has been a smooth ride since. Having dealt with many suppliers in the past who only want to blame Openreach, MF have been completely professional and transparent at the same time providing the additional support which help keeps the business running efficiently.
Vaarun Malik - 29/06/2023
We have had a new telephone system installed at Queen Elizabeth II School, the transition to the new system was great and any issues that arise are quickly resolved with their efficient technical support. I would highly recommend.
Allyson West - 28/06/2023
Over the years of reliable attention, I''ve worked out what ''MF'' stands for: "Might Fine"! I am delighted to thoroughly endorse MF Communications in every respect, starting with friendly technicians, helpful and forever patient support-staff and equipment that works without falter. Simply The Best!
Peter Black - 27/06/2023
We have used MF comms for several years. Ben and his team are very accommodating, we have been happy with the service they provide. We enjoy working with a local kent company and it Is a must, specially when we need to arrange an emergency engineer visit. Highly recommend.
Anonymous . of Windmill Manager - 26/06/2023
MF guided us through the transition from our existing to new phone system seamlessly. Service level is excellent, responding quickly to queries and helpful when advice is required. Would highly recommend.
Anonymous . of Direct Soccer - 23/06/2023
We use MF Telecoms for our business Avantee Logistics . We find them very helpful and local . And if you have a problem it easy to get hold of them unlike many Telecoms Company''s i have used in the past . And reduced our phone bills dramatically. We would highly recommend.
Kevin Evans - 22/06/2023
Excellent company to deal with very professional. We had a seamless transition from BT lines, including an ISDN line and internet over to MF Telecoms packages with significant cost savings.
They were with me every step of the way, with great back up and full telecoms systems servicing.
I would definitely recommend MF Telecoms.
Milimann . - 21/06/2023
Hands down the most professional officiant friendly Telecom Company we have used. Always there when we need them even after installation and set up. I will recommend them to any company. Ask for Ben!!
Haidar Hamid - 20/06/2023
I couldn''t recommend MFTS enough, helpful at every step and easy to get in contact with and very responsive with all questions asked. Ben was great during the installation and explained everything clearly and James kept me up to date with everything going on before installation which is a big reassurance. Will definitely be using again in the future! Thanks guys!
Ethan Jeffs - 19/06/2023
MF have looked after our telephones for the last few years and have just assisted with installing Superfast broad band and a new phone system, they are always easy to contact, helpful, pro-active and they take away the headache associated with dealing with the main phone companies.
Anonymous . of Mid Cornwall Landscaping Cornwall - 16/06/2023
We decided to give MF Telecoms a try after horrendous service from our (now previous) telecom/internet providers.
From start to finish we have had nothing but amazing service. Ben Capas was amazing and patient when providing us with the details and such that we needed to do to for the changeover.
Ben and Freddie (engineers) were lovely, friendly and very professional when carrying out the installation in our office. Happy to answer the endless questions we had and in a way that wasn''t overly complicated.
So far we have had no issues (touch wood) with the phone system or internet and can definitely see an improvement in the quality of calls and internet compared to our previous provider.
Would definitely recommend this company if you are looking to change or find a telecoms/internet provider.
Abie Doron - 15/06/2023
Having received poor service from various telecoms providers over the years, we never believed that there could be a company out there that actually wants to provide a good service and knew the products they were selling. After engaging with Ben Capas from MF, I instantly felt comfortable with the service they were offering and that they were trustworthy. Over the past 2 years, they have delivered everything promised and although they are growing, they have kept that personal touch often lost by companies expanding. I have been able to maintain a good relationship with them and any problems we have had or changes we have requested, have been dealt with immediately rather than us being placed in a queue.
Great company to work with and I would recommend them to anyone!
Samantha Warren - 14/06/2023
We have been associated with MF Telecoms for a long time. Their services are amazing. Any issues or changes we have needed, they have been super fast with rectifying it/ supporting us.
Ashwathy Ravikumar - 13/06/2023
MF supply support all of our (Jarvis Investment Management) telephony and internet connectivity. This includes multiple leased lines as well as business broadband. They have always made themselves available to us at short notice when we face issues and take the time to work through issues thoroughly. Highly recommended for any business in the area.
Martijn Edelman - 12/06/2023
We have been using MF for a number of years. They have provided a great service for us over a range of matters - new phone lines, leased internet lines and other items. Everyone I''ve dealt with has been a pleasure to deal with. Would highly recommend.
Jack Deakin - 09/06/2023
I first contacted MF Telecoms when my office telephone contract was up. Following a brief meeting to establish my needs MF came back with a proposal to move to a VOIP system. This not only saved significant sums of money but enable more remote options (which were shortly to become more important than ever before).
Having built up a great working relationship with MFTS, I made the decision at the end of 2021 to transfer my IT support services to them.
The entire process has been smooth and efficient - I have been kept fully informed of what was happening with the migration etc.
All IT and Telecom services are now with MFTS - and I don''t foresee that changing any time soon. Would not hesitate in recommending MFTS - great friendly knowledgeable staff, great value and a great company to work with.
David Hobden - 08/06/2023
Ben at MF was great to sort out our phone lines when the previous provider did not help and were without telephone lines. Jaan was very helpful during the entire installation.
Rohit Brahmbhatt - 07/06/2023
MF Communications have provided an excellent service in taking our IT systems forward, we recommend their services.
Anonymous . of Jeto Limited - 06/06/2023
Although we have been using MF Telecoms for our telephone lines for several years, we have recently moved our IT management to them as well. We have been very pleased with their work and communication. Freddie has done a sterling job updating our systems and explaining everything to us. We are happy to recommend their services to everyone.
Jon Drake - 05/06/2023
I''d like to congratulate Ben and the team at MF Telecom Services for a first class service. We had constant support throughout the entire process of installing a new phone system at TPM UK Ltd and now have shiny new phones on all our desks! If you''re business is looking for a new phone system from friendly responsible supplier then look no further!
Anonymous . of TPM Ltd - 02/06/2023
We have been with MF Telecom for approximately 2 years now and we cannot fault them. They offer a variety of different IT and communication services which is convenient so we can keep everything with one supplier. Their support is also excellent, any issues are resolved with a single phone call and is usually dealt with whilst we''re on the phone to them or remotely. Genuinely, extremely happy with their team.
Peter Spatulay - 31/05/2023