Company details for:

Twofold Ltd

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0118...

77 Milford Road,
Reading,
Berkshire,
RG1 8LG,
United Kingdom

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Products / Services

Franking Machines

The average user of a Twofold Franking Machine receives over 30% discount on every piece of mail they send. This makes it significantly cheaper to send franked mail rather than using stamps, and with a mailmark franking machine you are able to make even more savings on your posted letters and parcels.
Twofold is a Royal Mail Approved franking machine supplier and maintainer, so you’ll have complete peace of mind in the knowledge that you’re getting the best machine, the latest savings, the reliable maintenance to keep your machine operational − and your business running without delays. With a franking machine in the office (or home) it’s like having your local Post Office right there when you need it. Ideal for both small businesses and larger organisations with a range of franking machines suitable for entry-level franking to high volume post.

Folder Inserters

Also known as a ‘paper folding machine’, ‘envelope stuffer’ or even a ‘letter stuffer’, a folder inserter is a vital part of your busy mailroom.
Whatever you decide to call them, their primary purpose is to fold and insert documents into envelopes quickly and efficiently, sealing them securely ready to post.

Scanners & Scanning Software

We can provide you with a wide range of scanner hardware and software solutions to solve almost any of your business needs, from basic ad-hoc scanning to full production environments. We can provide full servicing and maintenance on all scanners, whether we supplied them to you or not, so why not give us a call to see if we can help?
The equipment we provide is sourced from leading manufacturers, including Fujitsu, Kodak, Canon, Panasonic and Epson.

X-Ray Machines - Security

Are you able to identify the contents of your incoming goods? The protection of your employees and your premises is a great responsibility, and with an X-Ray machine from Twofold Security Solutions, you’ll be able to scan mail and detect threats before the package moves through your business. The range available from Twofold Security extends from Small cabinet x-ray cabinets to large cargo scanners capable of scanning entire vehicles at ports and borders.

Metal Detectors - Security

If you need to detect metal entering or exiting a location, you can use a range of devices, from walkthrough portals to handheld ‘wand’ detectors. These are often used for live music or sporting events, in prisons to detect mobile phones and batteries along with weapon detection.
We supply Metal Detectors for walk-through archways, handheld body scanners, and mail detection products together with expert advice on the best product, and location, along with full installation and staff training.

Address Printers

Twofold Ltd’s envelope and address printers not only apply names and addresses quickly, they also overprint envelopes with eye-catching marketing messages and imagery − greatly increasing the chances of your mail being noticed, opened, and acted upon.
You can purchase outright, or lease your envelope printer, and we also provide maintenance for a range of packaging printers. Using the latest Memjet ink technology, you can print full colour marketing messages directly on your outgoing mail − and can personalise for each piece, increasing the chances that it will be opened. With FlexMail variable data printing software, you can get the most from your address printer − this user-friendly software has an intuitive user interface incorporating ribbons, tooltips, context-sensitive help, and wizards that take users through more complex tasks.

Document Management

Document Management, along with terms like Content Management, and Content Services oftware describes the systems for storing, managing and sharing business information. This could include documents, data, and other content from a range of original sources, and the systems used allow your organisation to access and share knowledge and data between departments, streamling business processes and aiding decision making.
Once captured, you can store it securely and allow new data to be created from it, distribute it to those with the correct permission, and have greater accessibility when needed. With cloud storage and mobile technology your remote workers and different business locations have access at all times. Content services software also has the advantage of improved security, compliance with regulations such as GDPR and data retention and deletion.

DocuWare Solutions

If you’re looking at digital transformation, then a paperless office, and cloud based document management will give you more from your day, and you’ll stay in control when you put workflow automation at the heart of your business. Companies like yours are already deploying DocuWare business process management software to automate, secure, and reduce errors in critical business processes, getting the most out of their workdays.

Kofax Products

Data capture and Robotic Process Automation software.
Twofold Ltd provides the world’s leading document scanning and data capture tools, and Robotic Process Automation solutions to help you compete, and succeed in business. Create your Digital Mailroom and make it easier for your team members to capture documents directly at the source and feed them into your business processes. Kofax Web Capture enables your web-based applications to be used for image viewing and scanning, making processes easier to manage − from whichever source your documents arrive, paper, email, or webforms, you’ll be able to manage data, and communicate effectively with clients and customers using their preferred platform.

OnBase Enterprise Content Management

OnBase by Hyland provides a single platform on which to build content-enabled applications. With one system to support, maintain and upgrade, you’ll realise a low total cost of ownership and minimise IT sprawl.
Twofold Ltd is a You can transform your organisation by managing your content, processes and cases on a single document managment platform. Whether you implement a single departmental solution or deploy solutions across your entire enterprise, you will increase productivity, reduce operating costs and minimise risk.

Digital Transformation

By now everyone has heard this term, and businesses around the world are scrambling to modernise, digitise and get ahead of their competitors. But what does Digital Transformation actually mean, and more specifically, what does it mean for you?
This is increasingly being referred to as Business Transformation, and for many businesses it will simply mean changing from manual tasks to digitising specific processes − from transitioning to a paperless office, automating customer on-boarding, invoice automation and inbound communications handling, these processes are often put under the banner of the Digital Mailroom. Other businesses will require more of a holistic approach, with both mailroom equipment and software working together as a complete solution. This is where the expertise of Twofold comes in to make your job a lot easier.
As partners with some of the worlds best providers of Enterprise Content Management and Multichannel Capture solutions − OnBase, DocuWare, and Kofax − we are perfectly placed to give you the best fit for your business. When you add in the huge range of mailroom equipment such as folder inserters, letter openers and franking machines, and devices to allow your staff to work from home such as Lexmark multifunction printers you have the complete inbound and outbound solution ready to digitally transform your organisation.

Accounts Payable Processing

Process invoices in the cloud to enjoy lower processing costs, faster invoice cycle times, improved supplier relationships, and more effective cash management.

Digital Mailroom

Essentially your Digital Mailroom enables your organisation to become faster and more efficient by speeding up processes, reducing errors, and freeing up staff from laborious tasks.
With over 75% of business processes initiated by incoming mail, email or web transactions, it really does pay to invest in inbound correspondence management software to optimise your handling of incoming and outgoing mail.
Sorting large volumes of incoming mail, manually entering data, and routing to correct departments drives up operation cost, reduces customer response times, and increases the risk of data loss and exposure.

Human Resources Document Management Software

Automate and control the paperwork that most companies typically generate around HR functions with secure, easy-to-use software.
If your business runs HR from a locked filing cabinet you will know the cost, effort and operational risk associated with this antiquated business practice. Adding e-forms to your email application and scanning any legally required paper we can move all your HR processes into a secure and controlled electronic workflow.

Claims Management

Twofold name the majority of the UK’s leading insurance companies as customers. Our solutions have allowed our customers to automate and control their claims handling process.
From the initiation of the claim we can manage the case in our award winning software or feed your existing claims handling system with incoming documents and data as they arrive into your traditional and digital mailrooms.
An insurance company is full of moving parts. From claims processing to customer service and accounting, time is of the essence. Demands that policy holders place on insurance companies all come down to that: how fast can you process my claim, how fast can you answer my question, how fast can you quote me a new rate, how fast can you make me happy.

Paper Folders

An automatic paper folder does exactly what you’d expect − it folds paper. While that may not sound very exciting, if you’ve had to spend hours folding paper by hand, you’ll understand the advantages − every fold is precise, you can get on with other duties, and you won’t be stuck with hours of mind-numbing manual work. Make paper folding a job for the machines, leave them doing the hard work of paper and brochure folding, preparing inserts, letters, and mailshots. The range of paper folders from Twofold Ltd caters to all sizes of jobs, with feeders, collecting trays, and with the addition of an inserter, the job couldn’t be easier.

Letter Openers

Your post contains important documents − from cheques, sales and invoice documents, to client communications. Delays in dealing with the post can mean late sales follow-ups, customer complaints, or final demands on payments due. Opening your mail quickly, cleanly and distributing it to the right department is essential, and there is no better way to manage it than with an automatic letter opener machine, capable of opening hundreds of envelopes every minute.

Process Automation

Take Productivity to New Heights with Process Automation

Our Process automation solutions are revolutionary tools that enhances operational efficiency by automating repetitive tasks, reducing errors, and improving overall workflow management in businesses.

Intelligent Document Capture

Intelligent Document Capture is a technology that automates the process of capturing, classifying, and indexing documents. It utilises advanced algorithms, machine learning, and optical character recognition (OCR) to extract data from various document types such as invoices, forms, receipts, contracts, and more.

Document Automation and Security

Organisations today grapple with unstructured data, security concerns, and inefficient document workflows. Streamline these challenges by offering solutions that incorporate AI-powered automation, intelligent OCR, and multichannel document capture. These tools make managing paperwork, meeting regulatory requirements, and accelerating document processes simpler and faster. It's time to enhance productivity.

Generative AI

The integration of Generative AI into our solutions has brought significant advancements in functionality.

Business Intelligence

All of our solutions have in-built Business Intelligence and Analytics features. To expand our capabilities further in this area, we have also partnered with OQLIS. This cloud solution provides comprehensive data integration and reporting designed to simplify and enhance business intelligence processes, helping organisations unify data from multiple sources, create customised reports, and leverage advanced analytics for informed decision-making.

Software Support

We provide software support, upgrades and the deployment of new functionality for Tungsten Automation, DocuWare and Hyland OnBase solutions.

Security Equipment for Mailroom

The need to protect your employees and your business from threats has never been stronger. Twofold have a long history in providing security solutions including X-ray, metal detection heartbeat monitors and blast security equipment. We help all types of businesses and organisations to protect themselves against threats to the mailroom, buildings, people, events, luggage and cargo in transit.

Hardware Support

We provide hardware support for a variety of mailroom equipment be that new or existing to make your inbound and outbound operation run smoothly and efficiently. This is carried out by our team of field-based service engineers. Our engineers are vital to your service and customer relations and are part of the great service packages available from Twofold.

About us

With nearly 20 years’ experience in providing business software and mailroom equipment, Twofold Ltd are a Berkshire-based company specialising in high-quality solutions that are utilised across various applications.

Over the years, our company has developed into the UK’s one-stop shop for all physical mailroom equipment and software solutions that come with the best advice and support on the market. We help clients modernise their processes by offering a range of new, innovative and cutting-edge equipment that is second to none.

Some of our products and services here at Twofold include document management, document capture, robotic process automation, digital transformation, digital mailroom, outsourced mail services, Kofax, OnBase, DocuWare, Readsoft Online, scanners, envelopes, folder inserters, pressure sealers, multifunction printers, address printers, paper folders, franking machines and letter openers. We also cater to various business departments including accounts, human resources, property management, procurement, claims management and policy management.

Here at Twofold Ltd, our document management solutions are designed for better organisation, offering capture tools as well as user friendly apps that allow clients to access data on both desktop and mobile devices. Some of the different industries and sectors we cover include banking, manufacturing, finance, business services, government, retail businesses, housing associations, insurance, healthcare organisations, global logistics services, utilities companies, public sector and legal firms.

Contact our team today for more information.

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Reviews

I have used Twofold a number of times and they never fail on their prices customer service engineers that fit the items or in general anything related to working with them as a supplier. I would recommend them highly.

5/5

Ricky Singh

Excellent service, we sent an e-mail in the morning and the engineer was with us in the afternoon. I wish all issues solved as quickly.

5/5

Hasan Abuali

Excellent service, we sent an e-mail in the morning and the engineer was with us in the afternoon. I wish all issues solved as quickly. 5*

5/5

Hasan Abuali