Data Logging
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Intercall has developed a data log system that automatically records all calls, alerts and responses. With the capacity to log over 100 million events, the Intercall data log is an indispensible management tool for modern care providers. It can alert staff to emergencies and urgent call activity, while it enables care managers to evaluate the number of calls, types of calls and response times to help make informed staffing level decisions.
Basic System: A basic data log facility comes as standard with all Intercall systems, and can be accessed via a standard browser. Enhanced System: Analysis and Reporting. In response to our customers’ need for an enhanced level of data analysis and reporting that goes further than the standard system, we’ve developed a data log system that gives the ability to produce both standard graphic reports and customised reports . 1. Using Windows-based Call Management software 2. Remotely via the Intercall Cloud based service. Graphical charts and reports can be created to give and share intelligence with management teams and staff, allowing them to identify issues and trends within their facility.
The Intercall data log service gives care managers and nursing staff valuable insight into the day-to-day running of their care facility, enabling them to make informed management decisions. It can also demonstrate accountability to patients and their families, giving them reassurance that the care they and their loved ones are provided is at the highest level. Intercall data log - record, report, reassure.
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