Why Choose It's Clean Commercial Cleaning Services?
We recruit the appropriate highly motivated staff, who we carefully match to each commercial cleaning contract.
Superior staff training and retraining.
Strong backup and support from our Head Office and regional supervisors who undertake:
Day-to-day management of cleaners
Training of cleaning staff
Cleaning staff inductions
Relief cleaning
Regular cleaning audits
We tailor our commercial cleaning services to our client’s individual needs, with a focus on cost-effective solutions and providing value for money.
Quality control audit process:
Each client has a defined schedule for audit and inspection, anything from weekly to annually. This will include extensive use of the white glove test and a focus on cleaning not only what you can see but also what you can’t.
We use a predefined tick sheet based on the job description and any issues identified are addressed with the cleaning team assigned to the client.
Speedy response to, and resolution of, customer issues.
Constant focus on health and safety; we conduct full risk assessments and supply COSHH Safety Data Sheets for all the cleaning products we use.
SafeContractor accreditation.
SafePQQ accreditation.
CQC compliance:
Use of specialist disinfectants
Use of disposable alcohol wipes for treatment furniture etc.
Close customer relationship management and a personal service.
Keep cleaning guarantee: “We keep cleaning for free until you're completely satisfied.”
We have extensive experience of managing large cleaning projects.
Forward operational planning e.g. holiday cover handover to relief cleaners.
Continuity of service.
We carry £10 million of public liability insurance.
Excellent environmental credentials.