SBI Ltd
( 269 )
SBI Products Ltd offer one of the largest selections of awnings, carports, verandas, shutters and roller garage doors across the UK. We are able to successfully transform outdoor spaces by designing, installing and maintaining various high quality products that are guaranteed to achieve lasting results. We offer an extensive range of products including awnings, patio roofs, giant umbrellas, conservatory sail shades, terrace covers, vertical screens, heating, solar powered shutters/garage doors and more.
The Approved Business review system is based on honesty and impartiality. These reviews are written and submitted by real people, which we believe will help businesses and customers to buy with confidence from the reviewed company.
Latest Reviews
Really pleased with this firm’s help and advice. Their work was exemplary, with pleasant workmen. I am happy to recommend this firm who have completed my new awning request.
Excellent Service!Following the failure of our old patio awning I searched for a company able to repair it. I found Sun Blinds Installations on a Google search. I explained the situation, following an email discussion and sending photos to their agent Dave, he suggested that given the age and condition of the awning and the work needed to restore it that it might be more cost effective to consider a new replacement.He suggested a suitable replacement and sent us specifications and a catalogue of available materials. We were happy to agree to his suggestion and were sent by email an order form which we completed and returned. We paid the 50% deposit which was quickly acknowledged by James at the head office who thankfully coordinated everything.James arranged a surveyor to visit shortly afterwards and another John visited to take the necessary measurements and offered some constructive advice on the finer points of our requirements. He also brought with him a book of patterns to confirm our selection which was very helpful in being able to view our choice from various angles both from inside and outside the house.Following his visit we only had to wait about four and a half weeks before having an installation date confirmed.On the day of installation John and his colleague Mark arrived on time and quickly set about dismantling the old awning and soon had the new awning fixed in place. They tested it and made the necessary height adjustments to clear our hanging baskets. During the whole installation process John and Mark were very efficient and happy to answer our questions as they worked. On completion of their work they made sure that the patio was cleared of all debris including using a dustpan and brush to clear the brick dust caused by their drilling and fixing work. Before they left Mark made sure that we understood the awning’s operation and routine maintenance and care. They also removed the old awning.The new awning is manufactured to a very high quality with a very quiet electric motor. It is easy to operate with the supplied remote control with a magnetic cradle which John kindly fixed inside our kitchen for easy access. The awning also has LED lights in the arms and brilliantly illuminates our patio making it much more usable after dark. It is also supplied with a manual winder so that it can be retracted only if there is a power cut. Overall we are very impressed with the product.I would like to recommend Sun Blinds Installations to anyone considering purchasing an awning, everybody we dealt with was courteous, knowledgeable about the product, and considerate of our needs and concerns. They also have an excellent website detailing the many other products they offer, including photos and videos of their installations country wide.
Have found this company to be very efficient and speedy with our order. Survey and fitting team were very professional. Our fitters were Mark and John. They were helpful with the demonstration and give us a few tips to help with maintaining the awning. Very very pleased overall with everything. Thank you.
This awning is such a good quality and the service received from the company is 5 star.
Excellent service and communications. Had an emergency with our awning stuck out on the night before going aboard. They called the following morning (Sunday) and managed to do a temporary fix. Called back with replacement parts when we returned. All working good. Would recommend them.
David sorted things out well and Gerard and Steve did a good job fixing our awning.
After seventeen years of regular use, the motor failed on our Markilux awning.Original supplier not interested but found SBI. Pat responded quickly and arranged for a service team (Gerard and Steven) to visit within 10 days. They worked very well installing a new motor, remote control and wind sensor, then carried out a full service which included an amazing clean.Well done, SBI. The awning looks and performs like new!
Super impressed with this brilliant company who ordered and installed a new awning cover (replacing my old one) and serviced the existing framework etc.I’m thrilled with the outcome. Everyone I dealt with was very helpful, friendly, conscientious, and professional. Nothing was too much trouble.Many thanks to James and Stefanie, also the installation team, John, Mark, Dominic, and Michael. SBI’s customer service is second to none with all aspects of their service and I cannot recommend them enough based on my experience.If you want a perfect installation then this is the company to choose.
Dominic and John, and Pat and the office team at SBI, did a first class job all round in arranging a replacement awning for me. Very thorough and professional in all respects. Highly recommended.
Pat ensured all parts were delivered. Gerard and Steve arrived early no problem they started and immediately accepted only one cup of tea! Fully explained what they had done and ensured I could work the remote controller. Excellent ambassadors for SBI.
Thank you for your excellent product and workmanship, l was very impressed with the whole process, from start to finish. Michael, Dominic and Mark arrived on time and worked well, they were very polite and respectful at all times. I would be very happy to recommend SBI Ltd. Thank you again.
Michael and his team did an excellent job refurbishing our awning. The result was like a new blind. Thanks again team.
Very pleased with product and quality of Robs work. Excellent.
Replacing an old “up & over” with solar roller shutter. From the initial contact, home survey to instillation, I found SBI Ltd easy to work with and they provided an excellent quality product and service. The solar panel shutter is quiet and totally transforms the garage.
From first considering a Veranda from SBI to final fitting, everyone has been really friendly, polite and helpful.There were slight delays due to Covid and poor weather conditions but we have now got a wonderful covered patio area complete with remote controlled blind and light bar.Delivery was straight forward and not too long from time of ordering.Fitting was really quick, tidy and in only one day although temperatures above freezing would have been better for the guys.The finish on the product is excellent, we opted for the Victorian style in grey with toughened glass, slightly dearer but a far better end result and no rain noise.Ours wasn’t the easiest placement on a bungalow but everything looks perfect. Plus we no longer have to stand winding a long pole to put a 40 year old blind out,as in the ‘before’ picture.Yes there are other companies, but SBI had the style and finish we were looking for. You get what you pay for and we certainly got great value both in customer service, workmanship and quality. We can’t wait for the better weather to make full use of both the shade and the lighting.Thank you SBI.
The installers, Dominic and John, were friendly and helpful and did an excellent job. The installation site was left clean and tidy.
SBI Ltd supplied and fitted a top of the range Awning for my new extension which essentially is a sun lounge. I can thoroughly recommend this Company as all of the staff were extremely helpful and friendly. Although the time between order and completion was extended, owing to my building issues and Covid, at no time did James and the team put me under any pressure.. Thank you folks. It looks good.
I was unable to retract the awning which measures about 5m by 3.5m. Pat and John of SBI Ltd were most helpful and suggested ways to to reduce any further damage. Following a couple of days with strong winds the awning dropped to within 50cm of the ground. As this was more problematic with further strong winds forecast SBI were able the following day to send two of their operators, Gerard and Kevin, who temporarily retracted the awning making it safe until new parts arrive from Germany. I am most grateful to all for the splendid job they did as I was most concerned.
The two guys only took a day to install it and very clean and efficient. Very happy with the veranda.
Great, exactly what I wanted and no fuss. What a pleasure during these times when everyone seems to be blaming something out of their control for not carrying out a customer experience or service. Thanks guys.
Excellent standard of workmanship. The cleaning aspect was outstanding.Can recommend without hesitation.
From the first visit to completion for the replacement of an old electric Awning SBI have done a first class,hassel free supply and fit job. No hard sell, clean tidy and helpful fitters. All highly recommended.
Really pleased with our conservatory shade. A few brackets didn’t come with the shade, but despite this Rob took care of everything and liaised with supplier and arranged for more to be sent. He came back as soon as he could to fit them. Really pleased with end result and Rob’s good eye for detail. If you’re wondering about having one for your conservatory then take my advise and do it. It’s made such a difference and we now sit in our conservatory all the time! Thank you.
What a professional outfit, from the first point of contact to the after sales follow up, all the people we met were polite, considerate and knowledgeable. We are delighted with the awning we bought and we would anyone looking for an awning to check out SBI.
We wanted a new garage door and James at SBI recommended an electric roller door.When Mike and his team turned up, they cracked straight on, removing the old door and installing the new one in a few hours.They were very professional, making sure they cleared up at the end.
SBI delivered efficiently and I’m very pleased with my awning.
The sales team were very helpful and the installation team were fantastic and extremely professional. Thank you for your excellent service.
Excellent service! Quality of the canopy, again excellent.
Excellent service by the whole team from start to finish. Everything ran smoothly and we are extremely pleased with the veranda. It looks better than I expected! The team were all friendly and got on with the job, even sweeping up at the end and leaving everything neat and tidy. Wouldn’t hesitate to recommend this company.
We are so pleased we chose SBI to install our 7 metre Simplicity 6 car port at the side of our bungalow. The 4 man crew were very polite and highly efficient and completed the install in very good time. The correspondence between us and James and Stefanie throughout was excellent. We would certainly recommend this company and the product to others.
SBI’s service is a refreshing change, as they do what they promise, on time, for the price quoted! No fuss, thank you!
SBI Ltd installed a weinor awning a week ago. the installation was seamless and the equipment has been working perfectly. this is the third weinor we have installed.
Excellent service from sales to installation. Friendly, knowledgeable and helpful staff – can’t fault. Product looks great. Highly recommend this company.
We ordered blinds for inside, an awning and a veranda as a car port. The work has been excellent, the only problem was slight delays in shipping and tying in the jobs.
Very polite and helpful at the office and the fitting crew of Mark and John. Very knowledgable quick and efficient. Tidied up 100% after fitting new awning motor and service. Would recommend.
Our back garden awning repair and service was an impressive job done efficiently and meticulously. The old awning is now like new and is amazingly sparkly clean. SBI will be used again for a future service.
SBI are one of the Top 15 Trade Partners for Milwood Group in the Country. SBI are a pleasure to deal with and have a great team of professionals on board who are competent in delivering a quality product from start to finish.
Had a 15 year old automatic blind that started behaving erratically. Phoned SBI after searching on WEB for repairers. They were prompt at returning my call and we arranged for their Representative to visit and discuss the problem. Decided that it needed new motor and a service visit was arranged speedily. Service staff arrived on time and were very courteous and efficient. Serviced blind and installed new motor and explained to my 91 year old Mother in Law how the new remote worked ( and she understood!). Excellent Service all round and would definitely recommend.
I have just had my veranda installed and I am delighted with the result. It was a little difficult for me to make the decision as due to COVID we could not meet and see in person some samples but Pat was very helpful and sent me lots of information and pictures over email. Also I felt very reassured as from the moment I ordered the veranda James (the owner) called me several times to talk me through the order progression. The two men who came to installed were very courteous, did a good job and cleaned all the bits before leaving. I definitely recommend making business with them. Thank you!
Our awning was very tatty and not operating correctly. The SBI team have been excellent throughout, from the initial assessment of what was required to the final refurbishment. The fitting team members were effective and helpful. The awning is once more an attractive feature for our house.
One of our large awnings (13 years old) was stuck in the open position for days. As expected they were discontinued but SBI Ltd. saved the day and fitted new motors to both. They were given a complete overhaul and we are pleased to say that they are up and working again with a new guarantee. Many thanks to the Engineer who worked so hard on a very cold day.
My awning was fitted this week by Gerard and Kevin from SBI Ltd, I am very pleased with it this is the second awning I’ve had so I know the benefits of having one on a hot sunny day. Gerard and Kevin were very professional, neat and tidy, they also made a fuss of my dog, so extra brownie points for them.
It has been a pleasure dealing with the company, each representative has ensured that each phase of our repair was explained and costed. Responding quickly to emails and phone calls. The service and repairs were carried out on time, to our complete satisfaction. I have no hesitation in recommending this company and will use them again for any future service of our awning blind.
An old awning was removed and a new SBI one installed. From the initial phone call I made to SBI the service has been excellent. Michael and his team were superb. They worked well together, explained patiently the workings of the blind to me and suggested ways in which I could ensure it worked well. They worked over and above what was strictly necessary to ensure I was happy with all aspects of the awning, and left my courtyard in a better condition than at the start. Thank you so much for your care and kindness.
Everyone in the SBI team were helpful and professional. Great advice and range of products. The installation team were first class and I just love our new awning, looks great.
After a year of not having our 10 year old awning working -originally installedd by Sanderson who no longer do awnings, we found SBI and gave them the full details of the original awning. They recommended what parts might need replacement and an order was placed for servicing and repair on the basis that if the part turned out not to be required then it would be deducted from the invice. 50% of estimated cost was paid up front. As with many companies they experienced delays due to Covid but the promised installation date was met.The operative (Gerard) was very efficient, a very tidy worker and had the awning working fine in four hours with new motor (stronger) and new control box. We exchanged the old anemometer for a vibration detector as suggested. A strong plus for the company is the fact that from our first contact, all our queries were replied to within hours. We would have no hesitation in recommending this company. Deserves 5*.
Michael and his Team replaced the motor on my patio awning yesterday. They arrivedd on time, moved my patio furniture to safety and worked hard on a very hot day to complete the job. They encountered a few problems which they worked together to resolve,The awning operates as new — they put the patio furniture back and swept up after themelves – all done cheerfully – thanks boys.
We are extremely pleased with our two new awnings. Very good quality and finish. During the initial survey the process or ordering, manufacturing and fitting were explained to us and we encountered no problems. Delivery was as scheduled and the fitters (Gerrard’s Team) arrived on time and worked for six hours installing our awnings. They had an unexpected problem with drilling into our house walls but they sorted it out well. They were courteous and very tidy with their work, clearing away thoroughly. Thank you.
Great Service by James, David and all the team. Kept in regular contact to provide manufacturing and install updates, no email was too much hassle. Install team also very polite and helpful. Thanks very much.
Efficient process from discussing type of carport required to installation and completion. Friendly telephone service. Work men very clean on site.
A very quick installation. 3 fitters completed the job in less than 3 hours. Explained how controls work. Tidied up after them selves. Thank you.
Another job well done by SBI. Gerard and Kev made a first class job of repairing our awning (new motor) and giving it a thorough clean and service. Good job guys!
The whole process was great from start to finish guys were respectful and cleaned up after themselves Mark, Michael and Dominic were great and were grateful for the hot drinks and chocolate we supplied to keep them going.We love the awning and now having the lights under it too is very nice. Thank you SBI Ltd.
We have used SBI for years and have three awnings on the back of our house. It is great to be able to push them in and out at the touch of a button. Sometimes we just want to sit out in the warm weather but not in direct sun so the awnings allow us to do this without having to put up free standing dusty sunshades found at the back of the garden shed.
Excellent company, excellent service. From my initial conversation to the completion of the work they delivered exactly as agreed. Honest and straight forward. There was no attempt to talk me into having extra work or to buy additional parts, infract they saved me money. I highly recommend this company.
SBI supplied and fitted the top class weinor awning ( 4 x 3) with LED lighting at a very competitive price including removal and disposal of the old awning, which other suppliers bulked at. Delivered and installed on agreed date (which was at least 2 weeks earlier than the other weinor suppliers). Pleasantly surprised at the amount of light on the patio from the LED lighting, definitely well worth the extra money. Great product and SBI was a nice company to deal with.
We had an awning and a side screen fitted yesterday and are very happy with the level of service from first contact to the installation. Although at the other end of the country, James supported us through our selection and ordering and he kept us upto date at every stage. We had Gerard for the survey and then installation, which he carried out very professionally, , with minimum disruption and cleaning up along the way. Thank you to the SBI Team.
We needed a company to replace the motor on our Sanderson awning and we have been delighted with the service provided by all the staff of SBI Ltd. All aspects of the job including a clean and service of the awning have been completed in a very professional manner. They even manged to get all the lights working again, something our electrician found impossible!!.Highly recommended.
The quality and professionalism from the team at SBI Ltd was outstanding. Stefanie provided us with a very thorough and detailed quote, guiding us carefully through the entire process and Michael and Mark installed the veranda with the minimum of fuss; two cups of tea later and everything was done! Very happy indeed.
SBI installed an awning with us in 2000, and we were impressed at the time with the efficient and helpful way it was handled. Recently we installed a second awning and we have been even more impressed. Stefanie as our personal advisor handled the booking, and Hamish the installation. Both are a credit to SBI and we have no hesitation in recommending the company both for its product and the service.
Very impressed with SBI from the outset. We had a fault with one of our old awnings which could not be replaced as the company that made them had long since gone bust. They were the only company I contacted that offered to come and do a free no obligation onsite inspection so the quote I was given was accurate.Pat, the sales chap was very helpful and no hard sell at all, agreed a price and Gerard & Karl were brilliant fitters, very polite and tidy. Would thoroughly recommend SBI to anyone, professional and friendly from start to finish.
I needed some blinds for my kitchen. I contacted SBI and spoke to James who explained the options and arranged a viewing to run through the products and measure up. There was a huge variety of blinds on offer and I picked the ones I wanted. It wasn’t long before the blinds were ready and the fitters arrived to install them. I was very pleased with the quality of the material and the professional service provided. The blinds are great and I would recommend SBI.
Many thanks for the refurbishment of our awning. It was a job well done by Karl and Gerard. I recommend the firm for good value and service.
Great new awning and excellent work with polite workers.Needed a new motor and control unit, awning still excellent and work done was again done very professionally. We have a West facing garden so awning is essential and we are very glad we chose this company.
I was very pleased to find SBI on line and was equally delighted with their prompt service. Within half an hour of emailing I had received a reply and a quote within 48 hours. The advice was sound and the pattern choice impressive. SBI stuck to their dates from the start. The fitters were efficient and unobtrusive.We are absolutely delighted with the finished product. We had an awning which was 20 years old and the heaters were failing. The new awning is quieter and the heaters give out a wider span of warmth. Thank you to James and the team.
Really happy with the replacement of the awning motor, tremor plate and brackets. Also had the cleaning of all the metal parts done, looks and works so much better. The guys were efficient and got on with the job. Thanks.
Have to say that the SBI team were very helpful and professional. Great advice given by the SBI survey’s on why the carport would not be feasible in the position we required it. I had put down a large 50% deposit on the carport but with the advice given by SBI we decided not the go ahead with the carport.I was given a mobile phone number by the survey to contact the SBI office for James, I spoke to James and he had already been made aware of the issue I then gave James my bank details and within 15 minutes the money was in my bank account. Now that is what I call a Trustworthy Professional Company.
This is a very professional organisation who responded promptly and positively to service and repair my awning. Dealing with each of the folk involved was easy and the technician who visited my property was thorough and focussed to carry out the work. Highly recommend this company😁
An excellent service from both managers and technicians. Sourcing obsolete parts and expertly fitting them despite these trying times. Gerald the technician was on time, very polite and knew his subject on both of his visits. I would have no hesitation in recommending SBI to anybody and will look at using them myself if I choose to upgrade in the future.
I needed a replacement Dutch canopy for the balcony. I found SBI online and am very glad I did. Service was excellent in all respects. The fitters were very friendly and considerate. They did a brilliant job and the awning looks great.
A top quality firm who give good value,for money, provide top quality products and an excellent friendly connection with their customers. Their sales team and fitters are top notch and know their stuff. Can’t fault their work.
First class service in fitting a sun awning with lights and removing an old existing one for my mother-in-law. Any questions were quickly answered with friendly helpful advice.Thank you James and Gerard. Mum is very happy. Will definitely recommend SBI.
Excellent, friendly service and we are thrilled with our awning!
Couldn’t be more impressed. Couldn’t find anyone in NI to help with the problem I’m having with my awning and despite not operating in my area SBI went out of their way to check the situation and provide me with information which hopefully will allow me to move forward.
SBI provided maintenance to my 10+ years old awning. The end-2-end customer experience was great. After I place my request I was contacted and a quote with the different option was provided. The field engineer who provided the service was very knowledgeable and the confidence to do the job. The payment/invoicing process was very smooth. I have my awning maintenance done exactly in 2 weeks from the time I was contacted by SBI. I was informed all the time about the progress of my request. I felt that I was in a safe pair of hands!!!
Friendly , helpful and professional from first contact. Supplied a generous, colourful and useful catalogue of their products that were available. The product was first class and erected professionally by two very pleasant and likeable tradesmen. Fully satisfied with everything. Thank you.
As I have no power at my garage SBI Ltd fitted a solar powered roller one. Although it took a time to complete due to virus lockdown, the finished job is great. I now do not have to struggle to open it & it looks good. The installers took virus protection removing the old door, fitting the new one, cleaning up & explaining to me how it operated all in one day.Thanks SBI Team you have done an excellent job.
SBI fitted remote control blinds for me over ten years ago. The product is superb. In all this time they have been used very frequently and have never failed. I am equally impressed with the level of service that SBI provides. Since fitting I have had the blinds serviced. The technicians are always professional, knowledgeable, efficient and friendly and offer extremely good value. I have absolutely no hesitation in recommending SBI most highly.
I was referred to SBI by Markilux who manufactured our awning. I needed someone to do some work on our awning and wasn’t happy with the company who originally fitted it. The fitters were very professional and quickly sorted out the issue with the awning. They also serviced the awning and another one over our conservatory. More than happy with the work and would definitely use them again.
Thanks to Stefani for her attention and to Michael & Mark for repairing our awning – it looks good now.
Excellent service for the repair to my awning. Very happy with the result. Would definitely recommend SBI.
I contacted this company for repair to an old Sanderson’s awning. I received first class and friendly communications. Once the parts arrived they were fitted by a friendly and extremely competent engineer. Would have no hesitation in recommending this company.
We have used SBI twice now for both our coffee shops. From start to finish everything was fantastic. A lovely company with great communication and a very friendly service. I wouldn’t hesitate to recommend and will definitely be using them again in the future.
I purchased a canopy maintenance visit and new fabric for an important occasion and although we were delayed a month by Covid-19 delivery interruption, everything is now complete and I couldn’t be more pleased. The responses were always prompt and efficient and I salute James’ tenacity, in particular. Thank you all!
Excellent service. James help was brilliant, always helpful. Finished carport looks great.
Thanks for my lovely awning. The two gentlemen who installed it were very professional and did a marvelous job. Would recommend your company.
Would like to pass my gratitude for the first class standard of work in supplying and fitting of our new sun awning. The work was done efficiently, promptly and on time whilst taking every precaution to provide my family with protection we require during the COVID 19 epidemic. Thank you all.
We were pleased to be able to get the parts we needed to fix our awning as we thought it may not be able to repair it The installers were very good and answered all my questions. Would recommend to others.
We were pleased to be able to get the parts we needed to fix our awning as we thought it may not be able to repair it The installers were very good and answered all my questions. Would recommend to others.
I had an awning installed this week and found SBI to be a friendly and efficient company’ The awning installers did an excellent job and it looks to be a very good quality product.
Good quality product. Excellent customer service and aftercare support. Efficient and reliable . Definitely recommended!
Our awning broke during lockdown, so no immediate repair was possible, but SBI gave us very helpful advice on how to secure it in the meantime. When we phoned again once lockdown eased, they explained the options open to us very clearly, tracked down the relevant part and completed the repair on the date agreed. The team was very pleasant to deal with and did a thorough job. I would certainly use them again or recommend them to others, as they obviously know their business and are concerned to offer a personal service.
I have had communication with SBI for several months and finally decided to go ahead with a car port. They have been excellent from the first conversation about it and have delivered everything they said they would, which is rare these days . It was erected yesterday and we are delighted with it, just in time to weather today’s storms . Many thanks to the team.
SBI provided an excellent service throughout. They answered all our questions quickly and took care to understand what we required. The installation of the shutter was carried out by Michael and his team with great efficiency, and we’re absolutely delighted with the solar-powered shutter provided by SBI. We’re very happy to highly recommend them.
Was very dubious initially re sail blinds for our conservatory but I need not have worried. Excellent service from my first enquiry, quote, professional measure up and installation. It is 28° today and I cannot believe the difference in temperature when I go from the garden into the conservatory- it’s cool 😎. Visually they look amazing. Thank you SBI, I would not hesitate to reccomend your service.
SBI have just installed a veranda for us and if anything it was better than we could have hoped for. It is a wonderful addition to our home. Very impressed with the quality and the care and attention taken by the SBI team to get it just right. Really pleased.
I chose SBi Awnings by chance on the internet and i am so pleased did. I contacted them to repair my old awning but was advised the repair would cost nearly as much as a new one. So from the initial bad news its been all good . The service has been extremely helpful, friendly and first class from the start to completion.Regards Colin H a very satisfied customer.
Michael and his team did a great job installing our veranda. The area was left clean and tidy and it has really made a difference to our outside space. We are so pleased with it. Thank you SBI.
Many thanks to James and his team from SBI who have now completed our Veranda. SBI have been amazing from start to finish. I would most certainly recommend them. If I want anything else doing I will definitely be contacting SBI.
From our initial contact right through to the installation of our awning it was a pleasure to deal with SBI.The three man installation team turned up early,dismantled and removed our old awning and fitted the new one expertly.The site was left clean and tidy when they left. A first class job.
SBI Ltd Bromley UK installed a canopy – carport in Kent UK in June 2020. They did this in a professional manner and the quality of the installation is excellent. They were a pleasure to deal with.
The team arrived on time they were very professional friendly & very helpful they completed the fitting with no fuss left everywhere neat & tidy the awning looks perfect.
I have been a customer of SBI Ltd for a number of years. I am extremely pleased with their conservatory roof sails, which do a great job of providing shade, while looking much smarter than conservatory blinds. I’m also pleased with their Phantom screens, which keep insects out, while also providing shade as they allow fresh air in. SBI’s after sales care is second to none and it is clear they value their customers. Highly recommendedSince my last review I have had cause to use SBI Ltd again, this time for something urgent. As expected they were extremely helpful and efficient. The job was done totally fuss free by a very pleasant installer (I don’t think SBI employ anyone who isn’t pleasant). I’m now the proud owner of mirrored windows that keep out the prying eyes of a very nosy neighbour.
First class service from this company. Had replacement motor fitted to our Sanderson awning complete with a service.
Charming and helpful people to dal with and our repair was dealt with efficiently. The installer checked everything carefullpy and made sure to explain everything to me before he left.
From the moment Lyn visited our home until Rob fitted the sail blinds the service we received from SBI Ltd was first class. I would have no hesitation in recommending this company for all things blind related.
First class service. Very knowledgable regarding awning maintenance in particular, and outstandingly efficient and helpful in general.
The whole service from Sbi Ltd has been exemplary from start to finish. From the great advice I received with regard to my very old broken awning to the final delivery and installation of my new Sbi awning.I would heartily recommend Sbi if you are looking for a superb quality product and efficient professional installation. The installers also went over and above especially at this difficult time keeping us fully informed of their timing and adapted social distancing operating procedures / access requirements.
Just had my awning recovered/serviced, Very pleased with the result and quality of the work. It looks as good as new.
" SBI fitted a new awning on our balcony, overlooking the sea in Budleigh Salterton. As well as the high-quality product itself – significantly better than the awning it was replacing – I have been very impressed with the Company’s customer care. I received excellent advice when ordering the awning and the on-site survey gave me the confidence to place the order. It was obvious Mike and Mark from SBI have significant experience and really know what they are doing. The installation itself confirmed SBI was the right choice. Mike, Mark and Declan did a great job and – equally important to me – were very helpful and went out of their way to ensure I was happy with the finished job.In summary, I’d simply say that SBI are reliable, friendly and professional.
Excellent on all counts; highly recommended. In particular, James Peel was exceptionally helpful and efficient.
Really great service. We had installed a motorised awning system. Professional and personable approach. Prompt customer service. Highly recommended.
Good advice from the outset and very friendly staff. Replacement awning installed today and it looks great. Cannot think of a single thing to complain about.
Great personal service. Work carried out promptly and expertly – recommended.
SBI were able to sort out a problem with our Markilux Awning that another supplier failed to do with 3 visits. Recommend them without hesitation.
5-Stars!
Quality 1st Class products fitted by skilled Engineers. Very highly recommend.
Marvellous and precise service. I cannot praise them enough!!
Firstly after thorough research, SBI were the most competitively priced for the same or similar garage doors. From sales to installation I have been extremely impressed with their friendly but professional service. We did encounter an unexpected issue on the installation day but James was very quick to resolve it satisfactorily. All in all, excellent company, service and staff and would definitely recommend. 👍
Just had SBI supply and fit a carport alongside our bungalow and could not be more pleased with it. Despite the covid and their busy workload all delivery and supply dates were kept. From the rep who first called then the surveyor and the fitters we were in good hands. A big thanks to the team of 4 lead by Mick who who had had some heavy dental work the previous day and was bravely battling on and went that extra mile for us. Thanks again to all involved😀👍
Wow! I had a glass veranda installed in my garden as my garden was a sun trap. The electric awning is fantastic and blocks out all the sun. Not only is this a perfect place to relax it looks first class too. I would recommend having the light bar, this finishes the look and provide ambience at night. The guys who installed this were professional and polite. I now have a garden I love. Thanks so much.
A fantastic service all round from SBI and really pleased with the work done to our veranda. James always responded quickly to all communications to ensure that everything was in place for Mike and the team when they arrived on site. The guys all clearly have a wealth of knowledge, experience and expertise in their field and I can’t praise them highly enough for their top quality workmanship and overall professionalism.
We had an awning and a side screen fitted yesterday and are very happy with the level of service from first contact to the installation. Although at the other end of the country, James supported us through our selection and ordering and he kept us up to date at every stage. We had Gerard for the survey and then installation, which he carried out very professionally, with minimum disruption and cleaning up along the way. Thank you to the SBI Team.
Really pleased with our awning. Very easy company to deal with.Got exactly what we wanted with some extras like the built in lights which we love!Installers were also great, all done on time, very little disruption and great attention to detail. And very competitively priced. Thoroughly recommend.
Excellent, friendly service and we are thrilled with our awning!
The SBI team did a great job with replacing our carport and garage door.Communication with the company was excellent. A minor hitch was overcome and the final result is impressive.Would definitely recommend and use again.
Fantastic service!We are absolutely delighted with our veranda and the workmanship provided by Michael, Mark and Dominic.They were professional, helpful and friendly. We would have no hesitation in recommending SBI Ltd to our friends and family. We would certainly use this company again.Thank you so much.
Erection of carport. Most satisfactory.Work crew arrived when they said they would, got to work rapidly and kept at it, finishing the job in a single day.Good going, considering the size of the carport.
" Our two installers, Gerard and Kev (uncle Albert) did a great job and so efficiently. No fuss no mess but lots of tea. Great. We are thrilled with the awning and it will be used all the time and works and looks great. Well done. "
SBI have just installed a wonderful veranda.Everything went to plan and the Team were friendly tidy and dedicated. Really pleased with the end result.
Delighted with my new awning. Professional from start to finish, SBI have done everything they said they would, when they would. Highly recommended!
Fantastic job the installers were very professional nothing was too much.A brilliant job. Thank you.
What an absolute pleasure working with this company – from beginning to end of the project it was smooth sailing to a final product of a gorgeous veranda addition to our coastal holiday cottage! Outstanding stylish finish well-worth every penny – I can’t recommend SBI Ltd highly enough with a special mention of thanks to their customer adviser, Stephanie and installers John, Michael, Dominic and Mark – a very BIG THANK YOU! And of course to James Peel the MD.
Awning Looks superb and appears to be really well built. Dominic & John the installers were very helpful and tidy. Great Job, many thanks.
SBI supplied and installed a commercial quality awning to my business premises. I was very happy with the quality, the service was excellent and price very competitive and I would not hesitate to recommend them.
Great customer service, very pleased with the new awning.
SBi installed my Veranda professionally. From the order till the delivery all was handled professionally. The installers (Michael, Dominic, and John) took extra care transporting and fitting the Veranda. They even cleaned up before finishing daily. I highly recommend this company to anyone.
Excellent job, very pleasant team and could not recommend them highly enough.
The installers were polite and efficient and cleaned up after they finished the job. The awning looks good.
Blind installed 2 years ago and we have never had any trouble, has made a difference to our garden.
" We ordered our Sanderson awning about fifteen years ago whilst visiting a local flower show. We have had so much use from it over the years and we were devastated when a local installer said it was not repairable and we needed a new one. We then decided to contact Sanderson who told us they no longer sold awnings and recommended SBI. I spoke to Pat Cunningham at the company who asked me to send photographs of the side of the awning. He knew the make and model and assured me that they could still obtain the parts. James Peel then arranged an appointment for the installers to call. Gerard and Steven arrived yesterday afternoon and within the hour the new motor and wind sensor was installed. They were very efficient – even cleaned and serviced the awning and set up a new remote control. Even complimented us on the condition of the top-of-the-range awning and told us the exact year of purchase. All working perfectly now and we are ready for the heatwave. The moral is don’t contact a local installer who will try to sell you a new one for £5,000. Go to the experts. Thank you SBI. "
Gerard and Steven did an excellent job of replacing the Awning Motor and carrying out a good servicing. They left the area clean and tidy and put back all that they moved to gain access to the awning. Well Done.
Sorry for the late review on April /May work. We had a veranda with a polycarbonate roof and the sides also had glass sliding doors installed, we just couldn’t be more than happy with the end result. The boys that did the installation Dominic, John, Mark, and Michael were brilliant always arrived on time, and always cleaned up after themselves every day. Would recommend SBI to anyone, also people in their office are most helpful. Job well done. Pam and Ken.
Once again I received excellent service from this company. I am extremely impressed with their customer service. I was very pleased that the same installer Gerard who serviced my awning a year ago came to fix a problem. He remembered me and my awning. Gerard is polite, professional, friendly and honest. I appreciate that he takes the time to explain what needs doing, what he has done and what I may need doing in the future. It is unusual to find a person and company that inspires such trust. I highly recommend both Gerard and SBI Ltd.
A good experience and a great veranda/awning installation. Their initial quote was very competitive, offering a British made veranda after another company dropped their initial quote and would only install a more expensive brand. Very quick to respond at all times (just avoid the 0800 number) and the final installation is great. Thanks to Dave, James, Michael, Mark, and John.
Fantastic Service. I have an old awning that needed repairing and some TLC. Parts are no longer available but Dominic & John were tenacious and managed to repair regardless. Would definitely recommend and will be using SBI for my next service.
Prompt and efficient service and fitting of replacement motor to our awning by Michael and Mark. Glad we had the recommended work carried out (though cost far more expensive than we had anticipated!) Thank you.
Replacement motor and repair on an external motorised conservatory blind. Gerrard and Stephen were courteous and efficient and left work area clean and tidy. Blind working as new. Highly recommend SBI.
The team came to service my awning which hadn’t worked properly for 2 years after repairing and a good service and a wash done it look like new even clean my windows and decking up after they had finished. I would recommend this company to everyone who need there awning service very good job done.
How nice to find a company willing and able to do such a good and quick job. Well done to all concerned.
Survey and quote were handled well. The survey team were able to offer good advice. The install was quick and done well. They cleared the waste up and it was very satisfying to just press a button to open the garage! The door is almost silent in operation, and the remote has a good range. Thoroughly recommend SBI for solar garage doors!
Had my up & over garage door replaced with a solar roller door. I am very pleased with the result and with the quality of door and workmanship which was carried out by Michael and Mark. The service from SBI was excellent from start to finish and would highly recommend.
We are thrilled with the awning. It was an easy process from finding SBI on line, contacting them, the quote, measuring up and finally installation. All completed within a short time frame. Thank you, we would recommend your firm.
I needed a replacement motor for a Sanderson awning together with a good clean of the equipment. The awning was originally bought in 2007 and has given good service. Dom and John arrived in good time. They were very polite and clearly knew their job. They carried out the repairs and updated me on the equipment. A straightforward process and I have no hesitation in giving a positive recommendation. Thank you also to Stephanie for her advice and reassuring comments.
I have nothing but the utmost praise for SBI. They installed my remote-controlled screens many years ago and they have worked perfectly since. On the two occasions I have had to call them out (both times due to my stupidity rather than any product fault) they have been friendly, professional, prompt and efficient. I wish I could rate more highly than 5 stars.
We have had a very positive experience from SBI Ltd in choosing, ordering and installing our Veranda. The sales team were very supportive in helping us to choose the right product. The price was competitive and we were able to pick a suitable installation date to fit in to our building project timescales. The installation team were excellent carrying out the install quickly and professionally. Everyone who has visited our house comments on how good the Vernanda looks on the back of the house. It has been a couple of weeks since the install and we are extremely happy.
Great job done and super fast. What a nice surprise! Highly recommended.
Professional and efficient team. Very happy with the work done. Received good support all through out. Thanks to the team. Will definitely recommend.
Thank you Gerard and Steven for a first-rate repair to our Blind. I would definitely recommend you to others. Regards, Jean.
Fantastic final product, looks amazing. Great service. Definitely go for the extra in built lights.
I really cannot speak too highly of SBI Ltd. We spent a long time researching verandas and saw countless reps but no companies came close to the quality and value for money offered by SBI. Apart from the patience and professionalism shown by Stephanie – no questions went unanswered (and there were lots!) and her knowledge was second to none. The gentlemen who came to install the veranda were highly skilled and kept us informed the whole time, checking that we were happy as the work progressed. An excellent product that we will look forward to enjoying for many years to come! Thank you SBI!
Excellent Service, so professional and kind.
SBI were extremely efficient from start to finish. All appointments were on time and from ordering to installing the time was much quicker than we expected. In fact the whole process took less than 3 weeks. The workmanship of the installers Gerard and Steven was excellent, they were efficient, timely and left the site spotless. We would certainly use this company again and would not hesitate to recommend them.
I spoke to David on Saturday about my blind not retracting and by Tuesday John and Dominic had come and repaired it. All three people were very efficient. David to set up the repair quickly as obviously the blind not retracting was dangerous in the wind. He also phoned when he said he would. John and Dominic arrived early and repaired the motor quickly and efficiently. I would have no hesitation in recommending the services of SBI Halstead.
After purchasing an awning from VidaXL (good value, but self-assembly was a massive understatement), it took me nearly 6 weeks to find a company that would take on the assembly and installation of a deconstructed electric cassette patio awning. I worked through 4-5 different companies, before listing the job on BARK. SBI was the first company to come back to me (almost immediately) and I very quickly had a quote and date for installation. On the install date (which happened to be the hottest day of the year) two experienced guys tackled this beast of a 4.5m x 3m awning assembly, and within a few hours had it constructed and on the wall. The job certainly took longer than expected but they cracked on, despite having to move to several other jobs after (sorry about that!). In fairness, I did explain in advance that this would be fiddly! Since installation, it transpires that there is likely a product fault so I’ve gone back to the supplier to remedy it, but James (Peel) has been great at troubleshooting and offering solutions. Communication was brilliant all the way through, quick responses and extremely knowledgable people, with good reliable people installing. I’d definitely use SBI again, but would most likely source the awning through them too, as these online “DIY” versions aren’t always what they’re cracked up to be. Thanks for helping! "
We have had a very good experience. From the site visit to the fitting. All our questions were answered thoroughly and the installation was quick and clean, also keen to help us move our own stuff to make space. Great product and addition to our house. We are very happy.
Quick and excellent service.
FIVE STARS!
Awning looks superb and appears to be really well built. Dominic and John, the installers were very helpful and tidy. Great job, many thanks.
Gerard and Steven did a great job of bringing my awning back to life after not being in use for a number of years. It’s now serviced and as good as new. Good job!
I only wish I could buy 10 of these because the people were so lovely to deal with. Pat came out to answer all our questions…..And there were plenty….gave us a quote and installation date. James followed us up and updated us all the way. Nothing was too much trouble for either of them. Excellent price for an excellent veranda. Came in £2,000 cheaper and months sooner than any other quote we had. Michael and his team did the installation. Efficient, friendly, and tidy. Thank you.
Excellent service throughout. First contact David, explained how to secure an awning that would not close, provided a speedy quotation, and arranged for it to be fixed the next working day. Gerard and Steven arrived on time and worked unobtrusively to fix the awning and service two others. Very happy with the result, the awnings look like new. Thanks also for the informative website. M Martin, West Berkshire.
I’m not sure if my last email was sent, so just to be on the safe side I will repeat it. We were very pleased with the work that Dominic and John did to re-cover our awning and fix a new motor. They were cheerful and efficient, completed the work in good time, and explained everything clearly. A phone call from us about the working of the lights was answered promptly and saved us considerable expense by not having to order a new part! I would not hesitate to recommend SBI to anyone thinking of having a new awning fitted or an old one repaired.
Excellent Service. Very quick installation with no problems.
As I live in Wales I had found it very difficult to find anyone to get my awning working after breakdown. Eventually, I found SBI and everything has been done to make my awning working. The cooperation and help has been excellent, from the office transactions to the cheerful efficiency of the repair team, I am a highly satisfied customer!
We contacted a few carport providers but after speaking to David we decided on SBI as he was very helpful in every aspect of our request. The reviews were good and there was a guarantee. James then took over with arrangements and he was helpful, friendly and professional making sure the process was as straightforward as possible. Gerard and Steven constructed our lovely carport. They worked hard, they cleared any rubbish and were pleasant and friendly people. Therefore from our experience we can recommend SBI Carports.
Very happy with SBI Ltd. Very good Customer Service, responded and attended site promptly, excellent tradesmen in Gerard and Steven, good quality of workmanship. Would highly recommend.
We had a broken Sanderson Nexus awning. Motor was replaced and mechanism serviced. All completed professionally and without fuss. I’d recommend SBI and will use them to service my awning in a few years.
I only wish I could by 10 of these because, the people were so lovely to deal with. Pat came out to answer all our questions…..And the were plenty….gave us a quote and installation date. James followed us up and updated us all the way. Nothing was too much trouble for either of them. Excellent price for an excellent veranda. Came in £2,000 cheaper and months sooner than any other quote we had. Michael and his team did the installation. Efficient, friendly and tidy. Thank you.
From the initial quote to the day of the build I encountered very good service. Both Dom and John arrived promptly. After a quick discussion about the pitch, I required they set about to work. They were quick and efficient and had it built before my kids were home from school which was amazing. They cleaned up after themselves and gave me some pointers on keeping it clean as my last carport was disgusting by the time the storm in February ripped it apart. I will listen to that advice and hopefully, that keeps it looking immaculate. Cheers to all at SBI.
I just had an awning installed on my house. They were absolutely fantastic from start to finish! Great communication and knowledge from James and Pat about the process! Installation by Mark and Michael was quick and they were very polite and helpful, especially when explaining the aftercare and how it works. I would highly recommend them to anyone. I wish I could give them 10 ! Thanks again guys!
Excellent no fuss job. A pleasure to deal with.
Very relieved to have the awning repaired. Thank you.
SBI are a great firm! They took me through the design process and were very thorough throughout. They also were patient when I had to delay the fitting due to other circumstances. The installation team were great too, friendly and tidy too! Highly recommend them!
Everyone arrived on time and got to work immediately to put up a lovely veranda. The men were very responsive when I had queries or questions and couldn’t have been more happy to help. I am very pleased with the end result.
Michael and team were quick and thorough in their work, all done in a few hours. They also came back pretty much straight away to sort out a minor issue without any fuss. Good professional bunch. Would happily recommend them.
Jez and Steve arrived promptly on Monday 4th April. It was cold and wet, but they were not deterred. They completely serviced our 16 year old Thomas Sanderson awning and fitted a new motor, new remote and new wind sensor, explaining how it all worked. They left after some 3+ hours on site and we were completely satisfied with their workmanship.
Very pleased with my garage door. Steven and Gérard the installers did a fantastic job, very friendly and professional.
A very competent and friendly company. I highly recommend.
I found SBI to be very professional, friendly, quick and easy to work with. All the fitting guys were neat, friendly and dog friendly! I am very pleased with the work carried out on my 20 year old blind which now looks and works like new. Thank you.
Install was well done, there were a couple of issues that could not have been foreseen till after install ( rain water bouncing back from grass to cover the patio) SBI came out and fixed the issues straight away, would recommend this company.
Delighted with the excellent work carried out at our property today. The workmen were very conscientious and efficient which allowed them to finish in good time, I will definitely recommend this company. A big thank you to you all.
Very good experience from first contact, to final fitting. Very pleased, thank you so much.
What an absolute pleasure working with this company – from beginning to end of the project it was smooth sailing to a final product of a gorgeous veranda addition to our coastal holiday cottage! Outstanding stylish finish well-worth every penny – I can’t recommend SBI Ltd highly enough with a special mention of thanks to their customer adviser, Stephanie and installers John, Michael, Dominic and Mark – a very BIG THANK YOU! And of course to James Peel the MD (Photos are just post installation as the terrace has not been dressed yet).
Absolute transformation after the pre-existing and inferior veranda was removed by SBI and the new installation including the victorian uprights and brackets was completed…we are delighted with both the finish and the first class workmanship of Gerard and Steven…I would highly recommend SBI.
" I cannot express my experience in anything other than EXCEPTIONAL! ! We have an excellent Thomas Sanderson awning which was installed around 20 years ago. It stopped working, it is a very large awning 8 metres in length, the motor had failed with the awning OUT!! We are in a wide open area with high winds, it was VERY worrying. I contacted Thomas Sanderson who immediately recommended SBI, as Thomas Sanderson have ceased selling awnings. I spoke to David Veevers in the SBI office, he was brilliant, I sent photos for him to identify the model and he confirmed that they could fit a new motor. This was on Thursday 3rd in late afternoon, he said they would get it done on Saturday 5th, but there was a chance they could do it on Friday 4th if the other job they were doing locally went well!! We tied the awning down with ropes etc attached to heavy chimney pots etc! Thursday night was a NIGHTMARE we laid awake in bed unable to do anything except listen to the wind and watch the fabric billowing up and down, we had hardly any sleep. I texted David at 5am telling him the situation!! Soon after 11am, yes Friday 4th Michael and his Team arrived, with the wind still blowing they all did a FANTASTIC job!! Within about a couple of hours a new motor had been fitted with remote, a new wind sensor, along with a clean and service. FROM MY FIRST CONTACT WITH SBI EVERYTHING SORTED AND COMPLETED IN UNDER 24 HOURS!! Up until Thursday I had never heard of SBI NOW I WOULD RECOMMEND SBI WITHOUT ANY HESITATION. A HUGE ‘Thank You!’ "
Michael and his team installed a veranda and an awning with integrated lighting for me. They did a stunning job. Experienced, professional and focussed. A pleasure to have in the house. The final result totally exceeded my expectations. A lovely piece of kit. Can’t recommend highly enough.
Quality service. Garage door delivered on time and fitted in less than 2 hours.
After searching for months I spotted a photograph on the web, posted by SBI, which looked like the answer to our problem in needing a veranda for our patio that was not a standard solution. The team were competent, professional and took a pride in their work, working around any issues arising during the construction. The finished result will allow us year round use of the covered area.
SBI have given me excellent service in choosing, ordering and installing my awning. The staff in the office and the installers were very helpful and they took a great deal of trouble to ensure the safety of the awning. Would definitely recommend this company.
Fantastic job the installers were very professional nothing was too much. A brilliant job thank you.
Great team all around, would recommend on price, installation Gerard & Steven, great job. Thank you all.
We were very pleased with the sales and service procedures which SBI Ltd provided from initial contact listening to our requirements and giving us a choice of actions. We purchased an SBI awning which was fitted without any fuss in a morning, our damaged awning of 18 years removed and the new awning demonstrated. We were delighted with this and would recommend them others.
We are very happy with the new electric awning supplied and installed by SBI. Delivery was remarkably quick as was the installation by the SBI fitters. I would not hesitate to recommend them to anyone, both for the quality of the product and service as well as the clarity and efficiency of their administration.
Very professional.
We had an issue with our Markilux awning and since the company we purchased it from had ceased trading we contacted Markilux UK who put us in touch with SBI. After inspection SBI quickly diagnosed the problem and came up with a solution that involved the manufacture of spreader plates to support the very heavy awning. The 4 man team came a few days ago and completed a fantastic job to re-install and upgrade the awning and replace the motor. We are very pleased with the outcome and would not hesitate to recommend SBI to anyone. We will continue to use them for servicing the awning in the future.
We had a new awning fitted in November 2021. A very professional team (Michael’s team), friendly and fast working. Good communication and explanation from start to finish. We have used it so very much since early spring and through the summer so far. We love it! It needs a little bit of adjusting now and I am sure they will see to it once I have phoned SBI about it. A lovely local company with excellent service.
FIVE STARS.
Our old awning motor gave up the ghost after 15 years of good service, so we decided to buy a new one instead of having it repaired, browsing several awning companies we came across SBI Ltd, the reviews were all 5 star so we decided to give them a call.What can I say? the response from SBI was first class from beginning to end, no hard selling, gave us an honest quote, one visit to choose the colour and to measure up for the new awning.The two lads that did the installation were more than helpful, going above and beyond the norm, as we live in a mid terrace house they had to access the property with the heavy awning through our neighbours end of terrace passing over fences etc.They were courteous and friendly, they did a fantastic job, dismantled and disposed of the old awning and left the area spotless.The awning itself is fantastic, the motor is very quiet, the integrated LED lights are brilliant ( literally) the whole patio area is bathed in light, ideal for dining in the darker nights and fully controlled by the modern remote control.Thank you SBI Ltd . for a first class service.
The folks at SBI helped me out of a tricky spot when the chap I’d booked to do the installation of my veranda sadly died, unexpectedly.They had to travel some distance and so had to try to lump a few jobs together – but their willingness and flexibility to achieve a good solution for everyone was outstanding.As for the work itself, Michael’s team arrived a week ago and installed my veranda. They were very professional, friendly and quick. They did a great job.I can thoroughly recommend these guys – every aspect of my dealings with them have been 5* – very pleased with their service and work.
FIVE STARS.
FIVE STARS.
This is just the job, just what i wanted and a good finish. All was left clean and tidy. An excellent job. Second time i have used them.
We have had a carport fitted by Michael and his polite professional team recently, also a new awning, both done in one day and left clean and tidy, can definitely recommend them and the company.
Thank you to the team who repaired and cleaned my mum’s awning. It looks wonderful and as good as new, she is really pleased. You made all so easy.
I really cannot speak too highly of SBI Ltd. We spent a long time researching verandas and saw countless reps but no companies came close to the quality and value for money offered by SBI. Apart from the patience and professionalism showed by Stephanie – no questions went unanswered (and there were lots!) and her knowledge was second to none. The gentlemen who came to install the veranda were highly skilled and kept us informed the whole time, checking that we were happy as the work progressed. An excellent product that we will look forward to enjoying for many years to come! Thank you SBI!.Would have given 10 stars if I could! Happy to show anyone the veranda if they are in our area.Michael, Mark, Dominic, and John were stars and we couldn’t have been happier with their skills or attitude – definitely deserve a bonus!
Excellent service from SBI, carried out by two polite and efficient service engineers. Only on the premises for approximately 2 hours but all the necessary work was carried out and appears to be working very well.
" SBI recently completed a repair and part re-installation of our Markilux electrical awning. The awning had been troublesome for some time and failed several times. We found SBI on the internet, asking them to sort the problem but giving only a few days to sort it before we were having a charity fundraising event in our garden!The reason for this review is simply to thank SBI for a job well done! Clearly, the task was greater than expected, necessitating taking two trips and a lot of patience. Michael, Mark, and Dave were superb, clearly determined to sort the difficulty and not finish until they were successful. They were a credit to the company, and we were so pleased with the outcome of the work. It is unfortunate that their standards are not replicated throughout the service industry.
Excellent work at servicing and repairing our awning. The appointment was arranged promptly and the work done by Gerard and Steven was done on the day and time suggested. It’s like having a brand new awning. We are very pleased.
The original installer refused to repair the awning because it was out of guarantee. SBI quickly established, with the help of photographs, the model and name of the manufacturer and did an excellent job in one week from the initial contact to completion. The office staff were efficient and very pleasant. The two-man team, Dominic and John, were friendly, courteous, and very tidy. They even rinsed their tea mugs before they left. SBI is strongly recommended.
Great response from SBI when I contacted them after the arm on my awning failed after 16 years of use. They got back to me quickly with a quote for repair and service and arranged a day to carry out the work at my convenience. The two engineers, Gerard and Steven, turned up on time and carried out the work efficiently to my satisfaction – replacing the arms and servicing and cleaning the awning. I would certainly recommend SBI Ltd to anyone who asks.
A brilliant, professional job….very pleased with the whole service from my initial contact all the way through to the final installation. And the installers – Dominic & John were a pleasure to deal with – 5x stars.
Excellent service, Gerard & Steve (installers) were very professional, and work well as a team. Would definitely recommend this company for an Awning. So pleased. Thank you SBI.
Excellent service, Gerard & Steve (installers) were very professional, and work well as a team. Would definitely recommend this company for an Awning. So pleased. Thank you SBI.
A highly recommended team. These guys were fast, technically competent, and very efficient. Brought my 10-year-old awning back to life in a jiffy. Dominic and John were a pleasure to work with.
Great service, quick, and very professional.
SBI did exactly what they promised. Thanks to James for design options and suggestions and fitters Michael, John and Dominic. Great to deal with a reliable UK company.
A few weeks ago a friend had an awning installed by Dominic & John of SBI. We were so impressed, not only with the awning but also by the workmanship, we immediately signed up to have one fitted. Dominic & John were efficient and precise when fitting. We are very pleased with our new installation. Happy days. Would highly recommend SBI Ltd.
SBI Ltd has been a first-class company to deal with. From our first inquiry regarding the repair and service of our awning, the service was excellent. The engineers carrying out the work arrived on the due date and time. Their work was clean and efficient resulting in our awning looking and operating like new. We would recommend them without hesitation.
Delighted with the repair it’s now as good as new.
I have nothing but the utmost praise for SNI. They installed my remote-controlled screens many years ago and they have worked perfectly since. On the two occasions I have had to call them out (both times due to my stupidity rather than a product fault) they have been friendly, professional, prompt and efficient. I wish I could rate more highly than 5 stars.
Had my Markilux blinds for a long time and they needed some attention. Contacted SBI and sent some photos. They were very knowledgeable and friendly and we agreed on the work required. They sent a couple of experienced engineers who serviced the blinds, replaced the motors, sensors, and controllers, and updated the wiring. Blinds now operate as new and are guaranteed for 5 years. Would certainly recommend it for new or existing installations.
We have had a very positive experience from SBI Ltd in choosing, ordering and installing our Vernanda. The sales team were very supportive in helping us to choose the right product. The price was competitive and we were able to pick a suitable installation date to fit in to our building project timescales. The installation team were excellent carrying out the install quickly and professionally. Everyone who has visited out house comments on how good the Vernanda looks on the back of the house. It has been a couple of weeks since the install and we are extremely happy.
We had a broken Sanderson Nexus awning. Motor was replaced and mechanism serviced. All completed professionally and without fuss. I’d recommend SBI and will use them to service my awning in a few years.
From initial quote to the day of the build I encountered very good service.Both Dom and John arrived promptly. After a quick discussion about the pitch I required they set about to work. They were quick and efficient and had it built before my kids were home from school which was amazing. They cleaned up after themselves and gave me some pointers on keeping it clean as my last carport was disgusting by the time the storm in February ripped it apart. I will listen to that advice and hopefully that keeps it looking immaculate.Cheers to all at SBI.
I just had an awning installed on my house. They were absolutely fantastic from start to finish! Great communication and knowledge from James and Pat about the process! Installation by Mark and Michael was quick and they were very polite and helpful especially when explaining the aftercare and how it works. I would highly recommend them to anyone. I wish I could give them 10 ⭐️! Thanks again guys!
We contacted a few carport providers but after speaking to David we decided on SBI as he was very helpful in every aspect of our request. The reviews were good and there was a guarantee. James then took over with arrangements and he was helpful, friendly and professional making sure the process was as straightforward as possible. Gerard and Steven constructed our lovely carport. They worked hard, they cleared any rubbish and were pleasant and friendly people. Therefore from our experience we can recommend SBI Carports.
Jez and Steve arrived promptly on Monday 4th April. It was cold and wet, but they were not deterred. They completely serviced our 16 year old Thomas Sanderson awning and fitted a new motor, new remote and new wind sensor, explaining how it all worked. They left after some 3+ hours on site and we were completely satisfied with their workmanship.
We had a awning installed by SBI recently, they’ve done a great job, good quality materials, the installers were very professional and the results of their work was excellent.
Delighted with the excellent work carried out at our property today. The workmen were very conscienous and efficient which allowed them to finish in good time, I will definitely recommend this company. A big thank you to you all.
Replacing an old “up & over” with solar roller shutter.From the initial contact, home survey to instillation, I found SBI Ltd easy to work with and they provided an excellent quality product and service.The solar panel shutter is quiet and totally transforms the garage.
Absolute transformation after the pre-existing and inferior veranda was removed by SBI and the new installation including the victorian uprights and brackets was completed...we are delighted with both the finish and the first class workmanship of Gerard and Steven...i would highly recommend SBI
After searching for months I spotted a photograph on the web, posted by SBI, which looked like the answer to our problem in needing a veranda for our patio that was not a standard solution. The team were competent, professional and took a pride in their work, working around any issues arising during the construction. The finished result will allow us year round use of the covered area.
What an absolute pleasure working with this company – from beginning to end of the project it was smooth sailing to a final product of a gorgeous veranda addition to our coastal holiday cottage! Outstanding stylish finish well-worth every penny – I can't recommend SBI Ltd highly enough with a special mention of thanks to their customer adviser, Stephanie and installers John, Michael, Dominic and Mark – a very BIG THANK YOU! And of course to James Peel the MD (Photos are just post installation as the terrace has not been dressed yet)
Fantastic job the installers were very professional nothing was too much. A brilliant job thank you
Over three days Michael and the competent team from SBI Ltd achieved what three other carport/canopy companies could not or would not do. The removal of the existing car port on the first day was a challenge especially during the inclement weather. The installation of the lovely new car port and roller shutter garage door was completed over the following two days and their workmanship was second to none.Many thanks to everyone involved including Pat and James.
I cannot express my experience in anything other than EXCEPTIONAL! ! We have an excellent Thomas Sanderson awning which was installed around 20 years ago. It stopped working, it is a very large awning 8 metres in length, the motor had failed with the awning OUT!! We are in a wide open area with high winds, it was VERY worrying. I contacted Thomas Sanderson who immediately recommended SBI, as Thomas Sanderson have ceased selling awnings.I spoke to David Veevers in the SBI office, he was brilliant, I sent photos for him to identify the model and he confirmed that they could fit a new motor. This was on Thursday 3rd in late afternoon, he said they would get it done on Saturday 5th, but there was a chance they could do it on Friday 4th if the other job they were doing locally went well!!We tied the awning down with ropes etc attached to heavy chimney pots etc! Thursday night was a NIGHTMARE we laid awake in bed unable to do anything except listen to the wind and watch the fabric billowing up and down, we had hardly any sleep. I texted David at 5am telling him the situation!! Soon after 11am, yes Friday 4th Michael and his Team arrived, with the wind still blowing they all did a FANTASTIC job!! Within about a couple of hours a new motor had been fitted with remote, a new wind sensor, along with a clean and service.FROM MY FIRST CONTACT WITH SBI EVERYTHING SORTED AND COMPLETED IN UNDER 24 HOURS!!Up until Thursday I had never heard of SBI NOW I WOULD RECOMMEND SBI WITHOUT ANY HESITATION.A HUGE 'Thank You!'
Pat and James in the office were charming and straight up, and installers Gerard and Steven did a fantastic job of our awning, making our shopfront look brand new again. (Gerard even followed up with a photo of all the cigarette ends that had been chucked out by our upstairs neighbours and been caught in the old awning, so stern words with them have been had!) A real pleasure dealing with SBI from start to finish.
I needed a covered side of the house passage. The SBI team provided a quote quickly, stuck to that and delivered ahead of the announced schedule.The team on site were very courteous and efficient. The final result is great and even better than I anticipated. Definitely recommend both the pre-fab carport / veranda and the team.
From first considering a Veranda from SBI to final fitting, everyone has been really friendly, polite and helpful.There were slight delays due to Covid and poor weather conditions but we have now got a wonderful covered patio area complete with remote controlled blind and light bar.Delivery was straight forward and not too long from time of ordering.Fitting was really quick, tidy and in only one day although temperatures above freezing would have been better for the guys.The finish on the product is excellent, we opted for the Victorian style in grey with toughened glass, slightly dearer but a far better end result and no rain noise.Ours wasn't the easiest placement on a bungalow but everything looks perfect. Plus we no longer have to stand winding a long pole to put a 40 year old blind out,as in the 'before' picture.Yes there are other companies, but SBI had the style and finish we were looking for. You get what you pay for and we certainly got great value both in customer service, workmanship and quality. We can't wait for the better weather to make full use of both the shade and the lighting.Thank you SBI.
SB1 have given me excellent service in choosing, ordering and installing my awning. The staff in the office and the installers werewere very helpful and they took a great deal of trouble to ensure the safety of the awning. Would definitely recommend this company.
Michael and his team installed a veranda and an awning with integrated lighting for me. They did a stunning job. Experienced, professional and focussed. A pleasure to have in the house. The final result totally exceeded my expectations. A lovely piece of kit. Can't recommend highly enough.
Thank you for your excellent product and workmanship, l was very impressed with the whole process, from start to finish. Michael, Dominic and Mark arrived on time and worked well, they were very polite and respectful at all times. I would be very happy to recommend SBI Ltd. Thank you again.
Excellent job!
Super company, very easy to communicate and polite fitting service by Gerard and his team.Solar Garage door, supplied with two easy to use control fobs, providing an excellent wireless system.
SBI installed a Canoport product, Simplicity 16, to cover a paved area at the side of the house creating an outdoor room for all occasions. The advice given during the survey and the work carried out by the SBI installers was excellent. I would recommend SBI for similar installations.
SBI Ltd supplied and fitted a top of the range Awning for my new extension which essentially is a sun lounge. I can thoroughly recommend this Company as all of the staff were extremely helpful and friendly. Although the time between order and completion was extended, owing to my building issues and Covid, at no time did James and the team put me under any pressure.. Thank you folks. It looks good.
Quality awning over my balcony which gives shade from the sun as well as protection from the wind and rain. Excellent service from both the salesman, Pat and the two fitters. Would definitely recommend the company.
Our two installers,Gerard and Kev(uncle Albert) did a great job and so efficiently. No fuss no mess but lots of tea. Great. We are thrilled with the awning and it will be used all the time and works and looks great. Well done.
SBI have just installed a wonderful veranda. Everything went to plan and the Team were friendly tidy and dedicated.Really pleased with the end result.
SBI recently installed a 7m long car port in my driveway that is attached to the side wall of my property. They also installed a solar powered roller door at the front. This gives me security and privacy as well as the appearance of a conventional garage - not just a car port.IT IS AMAZING!!!A very skilled team of fitters arrived on time and completed the work in a day. The work carried out was of the highest order in terms of quality.The team were polite, very tidy and seemingly conscientious about doing a good job of the fitting.The boss of SBI came and kept an eye on the work so there was no mistakes and a certain standard was maintained - also a big thanks to Hamish who was contracted out as part of the install team. He also measured the job, which was complex & made suggestions to what would work best. Nothing was too much trouble.Recommend, YES, no hesitation and would use again.Thanks SBI.
Really pleased with our awning. Very easy company to deal with. Got exactly what we wanted with some extras like the built in lights which we love! Installers were also great, all done on time, very little disruption and great attention to detail. And very competitively priced. Thoroughly recommend.
Many thanks for the refurbishment of our awning. It was a job well done by Karl and Gerard. I recommend the firm for good value and service.
Very impressed with SBI from the outset. We had a fault with one of our old awnings which could not be replaced as the company that made them had long since gone bust. They were the only company I contacted that offered to come and do a free no obligation onsite inspection so the quote I was given was accurate. Pat, the sales chap was very helpful and no hard sell at all, agreed a price and Gerard & Karl were brilliant fitters, very polite and tidy. Would thoroughly recommend SBI to anyone, professional and friendly from start to finish.
Friendly , helpful and professional from first contact.Supplied a generous, colourful and useful catalogue of their products that were available.The product was first class and erected professionally by two very pleasant and likeable tradesmen.Fully satisfied with everything. Thank you.
We needed a company to replace the motor on our Sanderson awning and we have been delighted with the service provided by all the staff of SBI Ltd.All aspects of the job including a clean and service of the awning have been completed in a very professional manner. They even manged to get all the lights working again, something our electrician found impossible!!.Highly recommended.
Everyone in the SBI team were helpful and professional. Great advice and range of products. The installation team were first class and I just love our new awning, looks great.
Would like to pass my gratitude for the first class standard of work in supplying and fitting of our new sun awning. The work was done efficiently, promptly and on time whilst taking every precaution to provide my family with protection we require during the COVID 19 epidemic. Thank you all.Bob Morris (Billericay)
Sbi made the whole experience very straight-forward from selecting the veranda and Sbi advising you with their years of technical expertise on verandas, we had no problems,John the fitter had over 20 years of experience.Very happy with end result, great professional service and we will be using sbi again in the future.
