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The Virtual Office Secretary

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I’ve used the Virtual Office Secretary for the best part of 15 years and throughout that time Sarah’s service and output has been outstanding. Her knowledge of Microsoft Office, speed of turnaround and quality of work is simply exceptional – if what you are looking to achieve is technically possible, she will find a way to do it! I simply cannot recommend Sarah highly enough. In her field she is one of the very best, if not ‘the best’!

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The Virtual Office Secretary is so much more than a virtual office resource! You can expect a reliable and professional service led by the fabulous Sarah Rhoads. You truly feel ‘you are the only customer that VOS has’ - who doesn’t want that? Over many years the excellent VOS team and n particular the delightful and highly professional Kirsty, has met and exceeded service delivery expectations including document editing and formatting, diary management and customer relationship management. VOS - highly recommended for all your business needs.

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We’ve worked with VOS since 2003. As we have grown so has VOS and the excellent support they provide us. They are an integral part of our organisation, our stakeholders have no idea that they are not direct employees, and everyone comments on their loyalty to EMCC. From daily client support through to special projects they are a delight to work with – flexible, calm, supportive, creative, professional, and (very importantly) fun to work with.

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I have worked with the Virtual Office Secretary team now for almost 20 years – they provide an incredible service. A service that is highly professional and accurate.The VOS team fit smoothly with existing teams and projects, adding value and expertise. No project is too challenging – Sarah and her staff have an innate ability to problem solve and provide working solutions.

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Continuity is treasured and valued in what many may see as a simple role, but having people in whom I trust implicitly, display absolute integrity and discretion and always work to the benefit of their clients is indispensable. Their wealth of knowledge, friendly and compassionate manner, professional and ethical standards make them a real asset to everyone.

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We launched our business in March 2020 and days later Covid struck. With the various restrictions put in place our plans did not survive the first contact with the ‘real world’. Then we found Sarah Rhoads!Sarah brought a calm professionalism as well as time saving insights and has never missed a deadline no matter how late we were getting our stuff to her to decipher, reorganise and get back to us. Not sure if we could cope without her now and we were so lucky to find her. Sarah has our full endorsement and strongest of recommendations.

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Virtual Office have been an integral part of our business for over a decade. They are utterly dependable and go way above and beyond the norm expected from a business partner. They excel in identifying the small details that make a difference and we could not have achieved what we have done without their continued support.

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