12 Year Warranty for Noise Measurement Instruments
25 July 2007
Cirrus Research plc introduce a 12 Year Warranty on all new noise measurement instruments
Cirrus Research plc has introduced a new warranty for all new products from the 1st March 2007. This new warranty gives a standard 24 months with the option of extending this, at no additional cost, by a further 10 years giving a maximum of 12 years warranty cover. The warranty can be extended by 12 months when the instrument is calibrated and serviced either by Cirrus Research plc in the UK or by one of the Cirrus Authorised Service & Calibration Centres around the world.
‘2 to 12’ is no longer simply a long work shift; it is the new warranty on all products manufactured by Cirrus Research plc. From March 2007, all Cirrus manufactured instruments will be sold with this new twelve-year warranty, reflecting the huge strides in reliability that the company has made.
In the last few years, huge improvements in manufacturing technology have given rise to a dramatic fall in failure rates, to the point where a 12-year warranty is now feasible. Typically sound level meter manufacturers only offer a 1-year warranty, with almost no competitor offering a standard warranty longer than 2 years.
This new ‘2 -12’ year warranty will dramatically reduce the cost of ownership for many users; it is effectively a warranty for the operational life of the product. Typically, 60% of Cirrus products are exported to over 50 countries and thus customer support in different languages has become a significant challenge.
By improving quality and reliability, these support costs have been reduced to where such a long warranty is possible. A new European Directive has also been introduced in 2007 that aims to reduce the amount of product entering landfill sites. This new directive, the Waste Electronic and Electrical Equipment (WEEE), puts the onus on producers to take responsibility for their products at the end of life. By lengthening their warranty period to 12 years, Cirrus feels that the resultant longer product life will alleviate the environmental problems of final disposal.
Unusually, the "2 to 12" warranty being offered by Cirrus also covers minor user damage. As an example, recent repair involved a user of the doseBadge noise dosemeter being run over by a pallet jack. The user, in the USA, had sent the product back to one of our authorised service centres who repaired the product free of charge – including replacing the entire outer casing.
Other Press Releases By This Company
- 12/02/2024 - Unlock a world of possibilities with Cirrus Research and Quantum 2.3
- 12/02/2024 - Award of Excellence for Cloud-Based Monitoring Solutions 2023!
- 27/06/2012 - Noise measurement in the fast lane!
- 27/06/2012 - Planning to perfection!
- 27/06/2012 - Cirrus Research: Home grown innovation
- 27/06/2012 - Noise monitoring specialist, Cirrus Research, expands into Spain
- 09/04/2008 - Cirrus launch new noise equipment at Safety & Health Expo
- 07/01/2008 - New features for Cirrus’ CR:800C series of sound level meters
- 07/01/2008 - Cirrus introduces an extended ‘2-12 Year’ warranty for the doseBadge
- 07/01/2008 - New noise products to keep the hospitality industry compliant
- 07/01/2008 - Cirrus unveil new range of Safety Officers’ Noise Measurement Kits
- 21/08/2007 - A new simple Sound Level Meter from Cirrus Research plc
- 03/05/2007 - Sound Level Meter for the new Noise at Work Regulations
- 03/05/2007 - An explosion proof Noise Dosemeter updated for 2007
- 03/05/2007 - New Acoustic Calibrators from Cirrus Research plc
- 03/05/2007 - New Safety Officers' Noise Measurement Kit
