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Catering Equipment Ltd, water bottles

02 August 2019 | Catering Equipment Ltd

Water Bottle Fillers from CEL

As personal water bottles replace bottled water demand for drinking water grows. More and more people are demanding the availability of ‘free’ tap water. Is this good customer service or an obligation or both?


A water bottle filler can encourage people into your premises and whilst there they will likely purchase from you thus demonstrating that it can be great customer service.

All licensed premises in England and Wales are required by law to provide "free potable water" to their customers upon request. This means pubs, bars, nightclubs, cafes, restaurants, takeaway food and drink outlets, cinemas, theatres, and even village and community halls - so long as they are licensed to serve alcohol.

All UK employers must provide free drinking water in the workplace for all their employees, at all times. Schools are legally required to provide drinking water for pupils at all times in England, Scotland and Wales.

Provision of water also makes sense in sports stadiums, leisure centres, swimming pools, health clubs, tourists attractions, theatres, cinemas and beauty salons.


Installation of one or more bottle fillers makes sense for most UK businesses and organisations for as well as encouraging healthiness it can also help comply with regulations in a cost effective labour free way. In addition it furthers your 'green' credentials.

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